Gap Factory provides clothing and accessory items at lower prices while maintaining the same quality as its original brand as fashion brand. Gap Factory customers can shop for their favorite items both online and at various store locations across the country and receive Gap reward points for future purchases. Customers experiencing issues with their orders can contact Gap Factory in the following ways:
Gap Factory Customer Service Number
Customers needing assistance with their online orders, store returns, delivery issues, and other concerns can call the customer service number listed below. During their hours of operation, customers can speak with a representative for questions and concerns about their products and orders, and customers with hearing impairments can dial 711 for relay services.
Gap Factory Customer Service Number: 844-437-6654
Hours of Operation:
Mon-Sun: 7 am – 1 am ET
Gap Factory Customer Service Mailing Address
Through the mailing address listed below, customers can contact Gap Factory for correspondence, including investor relations, media relations, filing claims, and other forms of documentation.
Gap Factory Customer Service Mailing Address: 2 Folsom St. San Francisco, CA 94105
Gap Factory Customer Service Email Address
Gap Factory does not provide an email address for customer service. Customers seeking out assistance can contact Gap Factory through their customer service number or live chat feature for assistance with orders.
Gap Factory Customer Service Email Address: N/A
Gap Factory Customer Service Help Center
Gap Factory provides its customers with a help center that provides articles based on frequently asked questions about their products and services. Through their help center, customers can learn about checking order statuses, return policies, canceling orders, size guides, and account management through the list of topics available. If their customer help center is unable to help, customers can easily contact Gap Factory using the contact information available on the right-hand corner of the page for further assistance.
Gap Factory Customer Service Help Center: https://www.gapfactory.com/customerService/info.do?cid=1037175
Gap Factory Customer Service Live Chat
Gap Factory’s live chat feature is available at the bottom right-hand corner of the page. Customers can speak with a representative for assistance with their orders, product returns, in-store experiences, international orders, and other inquiries by interacting with the live chat feature. Customers can chat by either providing their contact information or speaking anonymously with their agents.
Gap Factory Customer Service Live Chat: https://www.gapfactory.com/customerService/info.do?cid=1037500
Gap Factory Customer Service Contact Us Form
Gap Factory does not provide a contact form for customers. Customers wishing to contact Gap Factory’s agents can call their customer service number or speak to an agent through their live chat feature.
Gap Factory Customer Service Contact Us Form: N/A
Gap Factory Customer Service Mobile App
Customers can download the Gap Factory mobile app for both IOS and Android devices to shop online, track orders, return items, and speak with agents for customer service.
Gap Factory Customer Service Social Media
Gap Factory shoppers wishing to keep up with the latest promotional sales can follow the company on social media. Through their social media, customers can also keep track of company news, clothing clearance deals, and service delays and refer Gap Factory to friends and loved ones.
About Gap Factory
Gap Factory is a subsidiary of Gap Inc, an American clothing and accessory retailer. As one of the largest specialty retailers in the United States, the company operates at least six primary divisions of brand clothing items and is considered the third largest international specialty retailer behind Inditex and H&M. Since 1969, the company has earned over $13 billion in total assets and has over 2,000 locations across the United States.
Customer Service Number: 844-437-6654
Address: 2 Folsom St. San Francisco, CA 94105
Contact Points: Phone, live chat
Services Supported: brand fashion retailer, specialty fashion retailer.