Goat Customer Service Number

As an online shopping platform, Goat offers luxury sneakers, apparel, and accessories through primary and resale markets. By partnering with several luxury brands such as Versace, Bergdorf Goodman, and Gucci, the platform implements a purchase verification model that assures authenticity for sellers’ selection results and maintains a global focus for its mobile and web listings. Customers seeking to purchase luxury brand items and experiencing issues with their platform can contact Goat through the following methods:

Goat Customer Service Number

Goat does not provide a customer service number for its customers. Customers seeking assistance from their support team can contact them by submitting a support request through their contact form.

Goat Customer Service Number: N/A

Goat Mailing Address

Goat provides a mailing address for correspondence purposes, including investor relations, marketing opportunities, and public relations. To contact their customer service team, customers can submit a support request through their contact form.

Goat Mailing Address:

GOAT
3433 W Exposition Pl.,
Los Angeles, CA 90018

Goat Email Address

Customers seeking assistance from their support team can email them using the email address listed below. By contacting them by email, customers can inquire about orders, seller discrepancies, shipping delays, and returns for their orders.

Goat Email Address: support@goat.com

Goat Help Center

The Goat’s support center provides additional information for those seeking help with their shopping experience. This is the primary method of customer support provided for customers in the United States, United Kingdom, and beyond. Those seeking to update their contact information, seeking technical support, or wanting to learn about their credit card or gift card will find the information available here. This essential resource is vital to knowing which payment method is available based on the applicable law at the traffic source, understanding return shipping, how to get a refund, and what the local currency is for checkout. There is also an FAQ section available to get the answers to help you have the best experience with Goat.

Goat Help Center: https://support.goat.com/hc/en-us

Goat Live Chat

Goat’s live chat feature is another way to get a live person to deliver customer care. This customer support staff can help you with the verification of orders, updating your personal information, checking on shipping costs, and processing a return. By submitting their support request topic, the live chat feature brings up search results for the best possible answers to your concerns. If none of the results provide answers, customers can contact their support team by submitting a ticket detailing their request or concern.

Goat Live Chat: https://support.goat.com/hc/en-us

Goat Contact Us Form

As their primary method for contacting customers, Goat provides a ticket submission form to help customers with questions or concerns about their platforms, orders, and other policies. Their submission form works for both buyers and sellers on their platform and operates 24 hours a day, seven days a week.

Goat Contact Us Form: https://support.goat.com/hc/en-us/requests/new

Goat Mobile App

Customers seeking out the latest deals on their favorite luxury brands can also download the Goat mobile app, which is available for both IOS and Android devices. Customers can also use their mobile app to submit a ticket request and get in touch with a representative.

Google Play: https://play.google.com/store/apps/details?id=com.airgoat.goat 

Apple Apps: https://apps.apple.com/us/app/goat-sneakers-apparel/id966758561

Goat Social Media

Goat customers can follow their social media to keep track of the latest discounts on their website and learn about new brand listings. Customers experiencing issues with their platform can also contact their social media for direct assistance with their orders, returns, seller listings, and other concerns.

• Goat Facebook: https://www.facebook.com/goatapp/ 
• Goat X/Twitter: https://twitter.com/goatsupport 
• Goat Instagram: https://www.instagram.com/goat/

About Goat

Since 2015, Goat has provided an online platform for luxury brand sneakers and apparel through primary and resale markets. As a platform for buying and selling luxury items from top brands such as Versace, the platform has over 30 million members and over 600,000 sellers located across 170 countries. In 2018, Goat and Flight Club merged to create an omnichannel for both mobile listings and global retail.

Goat Headquarters Location Map