As an online shopping platform, Goat offers luxury sneakers, apparel, and accessories through primary and resale markets. By partnering with several luxury brands such as Versace, Bergdorf Goodman, and Gucci, the platform implements a verification model that assures authenticity for sellers and maintains a global focus for its mobile and web listings. Customers seeking out luxury brand items and experiencing issues with their platform can contact Goat through the following methods:
Goat Customer Service Number
Goat does not provide a customer service number for its customers. Customers seeking out assistance from their support team can contact them by submitting a support request through their contact form.
Goat Customer Service Number: N/A
Goat Customer Service Mailing Address
Goat provides a mailing address for correspondence purposes, including investor relations, marketing opportunities, and public relations. To contact their customer service team, customers can submit a support request through their contact form.
Goat Customer Service Mailing Address: GOAT 3433 W Exposition Pl Los Angeles, CA 90018
Goat Customer Service Email Address
Customers seeking out assistance from their support team can email them using the email address listed below. By contacting them by email, customers can inquire about orders, seller discrepancies, shipping delays, and returns for their orders.
Goat Customer Service Email Address: firstname.lastname@example.org
Goat Customer Service Help Center
Through Goat’s support center, customers can learn about their platform to improve their shopping experience. Through their list of categories, customers can search through topics related to orders, shipping, returns, sales taxes, and seller information to learn about how to buy and sell through their platform. Customers can also search for specific topics using the search bar at the top center of the page for additional support.
Goat Customer Service Help Center: https://support.goat.com/hc/en-us
Goat Customer Service Live Chat
Goat’s live chat feature allows customers to search for specific answers to their questions or concerns. By submitting their topic, the live chat feature brings up search results for the best possible solutions. If none of the results provide answers, customers can contact their support team by submitting a ticket detailing their request or concern.
Goat Customer Service Live Chat: https://support.goat.com/hc/en-us
Goat Customer Service Contact Us Form
As their primary method for contacting customers, Goat provides a ticket submission form to help customers with questions or concerns about their platforms, orders, and other policies. Their submission form works for both buyers and sellers on their platform and operates 24 hours a day, seven days a week.
Goat Customer Service Contact Us Form: https://support.goat.com/hc/en-us/requests/new
Goat Customer Service Mobile App
Customers seeking out the latest deals on their favorite luxury brands can also download the Goat mobile app, which is available for both IOS and Android devices. Customers can also use their mobile app to submit a ticket request and get in touch with a representative.
Goat Customer Service Social Media
Goat customers can follow their social media to keep track of the latest discounts on their website and learn about new brand listings. Customers experiencing issues with their platform can also contact their social media for direct assistance with their orders, returns, seller listings, and other concerns.
Since 2015, Goat has provided an online platform for luxury brand sneakers and apparel through primary and resale markets. As a platform for buying and selling luxury items from top brands such as Versace, the platform has over 30 million members and over 600,000 sellers located across 170 countries. In 2018, Goat and Flight Club merged to create an omnichannel for both mobile listings and global retail.
Customer Service Number: N/A
Address: GOAT 3433 W Exposition Pl Los Angeles, CA 90018
Contact Points: Email, contact form, social media
Services Supported: luxury-brand fashion retailer, luxury fashion retailer, brand fashion retailer, fashion brand platform