Cricket Wireless is a cell phone company for those who want flexibility and great support. They provide innovative customer support options like live chat, call support, email, and social media. Through these avenues, a natural person can quickly help you pay your bill, change your account or coverage, resolve your problems, and answer any questions. They are a communication company, so they understand the need for quick and easy service with a live person who understands the problems you may be running into.
One of the best ways to ensure that you are connected with a live agent is by calling. Cricket’s phone lines are open seven days a week and offer quick and reliable service during support center hours. They provide one phone number that will give you access to all the customer service they offer. This line can be contacted in one of the following two ways. For immediate assistance, customers can call:
Customer Support Hours:
If you find yourself trying to contact Cricket outside their call center hours, another good option is to mail them your inquiries or requests. It may be a challenging option, but it will surely get you an answer from a real person without needing to wait in a store or on hold. To send mail to Cricket’s corporate office and receive support, use the following address:
Cricket Wireless LLC
1025 Lenox Park Blvd. NE
Atlanta, GA 30319
Cricket Wireless LLC
575 Morosgo Dr. NE
Atlanta, GA 30324
One of the best ways to ensure a quick and helpful response is to use their “click to chat” feature. This allows you to have complete access to a real person who can help you troubleshoot, manage your account, or answer your questions. Where you may have to wait to be connected with a support agent if you call, the live chat feature will be immediate contact with a customer service expert. This feature helps keep your wait short while still getting the same quality of service. To access this, visit:
Crucial to getting your issues resolved is the Cricket Wireless support page. Here, you can find many frequently asked questions detailing the issues other customers may be experiencing. Beyond that, the site can manage your account, check for upgrades and updates to your plans and devices, and troubleshoot any problems. This site is perfect for those who want answers quickly and may not need to talk to a live person. The information is neatly organized for flawless navigation, and your question or problem could be resolved just by reading a short article. The Cricket Wireless support page is a comprehensive resource for FAQs, account management, device troubleshooting, and updates on plans:
Cricket Wireless knows that social media is one of the easiest ways to contact people. Therefore, they monitor and update their pages frequently to ensure a high quality of service. Visiting any of the following profiles can help you gain helpful information to resolve your problem or connect you with a live agent who does. Cricket maintains an active social media presence, providing support and updates:
Stay informed on the latest updates, common issues, and helpful tips by following Cricket’s blog. Here, Cricket Wireless will post about common issues or upcoming updates that will help you to have the best experience as a Cricket network customer. After you visit the website, you can choose to follow the blog and stay up to date on the most vital support information:
Cricket International focuses on providing quality wireless service and coverage at competitive prices. They offer a range of cell phone plans, including unlimited data options, and emphasize the importance of customer service and support to ensure a positive user experience.