Docusign allows customers to sign contracts and forms digitally, providing thousands of companies and over 200 million users with the ability to manage and sign electronic forms and documents with ease. Customers experiencing issues signing documents, scanning forms, account billing problems, and executing documents variables can contact Docusign’s customer service team in the following ways:
DocuSign Customer Service Number
DocuSign’s primary form of customer service is through its customer service number. Through their customer service number, customers can inquire about email phishing scams associated with their account, account report abuse, technical issues with documents, changing DocuSign plans, and other various concerns.
DocuSign Customer Service Number: 800-379-9973
DocuSign Customer Service Mailing Address
DocuSign Customer Service Mailing Address: DocuSign, 221 Main Street, San Francisco, CA 94105
DocuSign Customer Service Email Address
For inquiries about account management, payment plans, and other topics related to customer service, Docusign provides an email address that customers can use to inquire about any questions or concerns they may have. For security incidents, including fraudulent emails received from Docusign scams and account abuse cases, Docusign has specific emails to address those concerns and help customers recover their document information.
DocuSign Customer Service Email Address: firstname.lastname@example.org
DocuSign Customer Service Spam Report Email Address: email@example.com
DocuSign Customer Service Account Abuse Email Address: firstname.lastname@example.org
DocuSign Customer Service Security Incidents Email Address: email@example.com
DocuSign Customer Service Help Center
DocuSign provides their customers with a help center to assist in technical and account-related issues with their services. Customers can search for their topic through the search bar, and through their listed product selections, they can narrow down their search and give customers the ability to resolve issues with their electronic signing applications and services.
DocuSign Customer Service Help Center: https://support.docusign.com/
DocuSign Customer Service Community
For additional assistance, Docusign provides its customers with a community forum that allows customers of similar fields of interest and technical skills to share information and resolve problems with Docusign’s services. The community is organized based on topic, and new customers can interact with the community by posting questions or topics related to using DocuSign signatures, mobile applications, adding and editing documents, and more.
DocuSign Customer Service Community: https://support.docusign.com/s/community
DocuSign Customer Service Live Chat
DocuSign has a live chat option available on all pages of their website, giving new and returning customers an automated assistant to respond to questions or concerns not addressed through the help center or community. The automated assistant works to provide answers by listing various topics and answering short, direct questions. Customers who are unable to receive help with their questions or concerns can also use their live chat option to get in contact with a Docusign agent.
DocuSign Customer Service Live Chat: https://support.docusign.com/s/contactSupport
DocuSign Customer Service Contact Us Form
If any of their customer service options are unable to help, customers can easily reach out to their customer service team through Docusign’s contact form. Customers would need to log in to their account to receive personalized support from their customer service team, and once logged in; they can receive live support by phone, email, and text.
DocuSign Customer Service Contact Us Form: https://support.docusign.com/en/contactSupport
DocuSign Customer Service Mobile App
DocuSign makes its services easily accessible through its mobile app, which can be downloaded for both IOS and Android. Customers using the DocuSign mobile app can also get in contact with a Docusign agent for assistance with account information, technical issues, and other concerns.
DocuSign Customer Service Social Media Sites
To keep up with the latest updates about Docusign’s services, customers can also follow their company through their social media profiles. Through their social media profiles, customers can also get in contact with a Docusign customer service representative and receive assistance with their account information.
DocuSign is an American company that provides consumers and businesses with an electronic signature platform, allowing them to manage electronic agreements through multiple devices. Since 2003, the company has been ranked one of the top six most innovative enterprise tech companies in the world and works to secure electronic documents through encryption technology.
Customer Service Number: 800-379-9973
Address: 221 Main St., San Francisco, CA
Contact Points: Contact Forms, Email, Live Chat
Services Supported: Document authentication and validation