Docusign Customer Service Number

Docusign allows customers to sign contracts and forms digitally, providing thousands of companies and over 200 million users with the ability to manage and sign electronic forms and documents with ease using an electronic signature. Customers experiencing issues signing documents, scanning forms, account billing problems, and executing document variables can reach Docusign’s customer support team at the Docusign support center in the following ways.

DocuSign Customer Service Number

DocuSign’s primary form of customer service is through its customer service number. Through their customer service number, customers can inquire about email phishing scams associated with their account, account report abuse, technical issues with documents, changing DocuSign plans, and other various concerns. 

DocuSign Customer Service Number: 1-877-720-2040

DocuSign Mailing Address

DocuSign Mailing Address:

221 Main Street,
San Francisco, CA 94105

DocuSign Email Address

For inquiries about account management, payment plans, and other topics related to customer service, Docusign provides an email address that customers can use to ask any questions or express any concerns they may have. For security incidents, including fraudulent emails received from Docusign scams and account abuse cases, Docusign has specific emails to address those concerns and help customers recover their document information.

DocuSign Email Address: info@docusign.com 

DocuSign Spam Report Email Address: spam@docusign.com 

DocuSign Account Abuse Email Address: securityaccountabuse@docusign.com

DocuSign Security Incidents Email Address: security@docusign.com

DocuSign Help Center

DocuSign provides its customers with a help center to assist in technical and account-related issues with its services. Customers can search for their topic through the search bar, and through their listed product selections, they can narrow down their search and give customers the ability to resolve issues with their electronic signing applications and services.

DocuSign Help Center: https://support.docusign.com/

DocuSign Community

For additional assistance, Docusign provides its customers with a community forum that allows customers of similar fields of interest and technical skills to share information and resolve problems with Docusign’s services. The community is organized based on topic, and new customers can interact with the community by posting questions or topics related to using DocuSign signatures, sending and receiving signed documents, mobile applications, adding and editing documents, and more.

DocuSign Community: https://support.docusign.com/s/community

DocuSign Live Chat

DocuSign has a live chat option available on all pages of their website, giving new and returning customers an automated assistant to respond to questions or concerns not addressed through the help center or community. The automated assistant works to provide answers by listing various topics and answering short, direct questions. Customers who are unable to receive help with their questions or concerns can also use their live chat option to contact a DocuSign agent.

DocuSign Live Chat: https://support.docusign.com/s/contactSupport

DocuSign Contact Us Form

If any of their customer service options are unable to help, customers can easily reach out to their customer service team through DocuSign’s contact form. Customers need to log in to their accounts to receive personalized support from their customer service. Once logged in, they can receive live support by phone, email, and text.

DocuSign Contact Us Form: https://support.docusign.com/en/contactSupport

DocuSign Mobile App

DocuSign makes its services easily accessible through its mobile app, which can be downloaded for both IOS and Android. Customers using the DocuSign mobile app can also contact a DocuSign agent for assistance with their account information, technical issues, and other concerns.

Google Play: https://play.google.com/store/apps/details?id=com.docusign.ink 

Apple Apps: https://itunes.apple.com/app/apple-store/id474990205

DocuSign Social Media

To keep up with the latest updates about DocuSign’s services, customers can also follow their company through their social media profiles. Through their social media profiles, customers can also get in contact with a Docusign customer service representative and receive assistance with their account information.

Facebook: https://www.facebook.com/DocuSign

Twitter: https://twitter.com/DocuSign

LinkedIn: https://www.linkedin.com/company/docusign

YouTube: https://www.youtube.com/user/ESIGNwithDocuSign

About DocuSign

DocuSign Inc. is a company located in the United States that provides consumers and businesses with an electronic signature platform, allowing them to manage contracts electronically through various devices. Using the latest electronic signature technology, their popular Docusign eSignature provides customers with a safe way to obtain a digital signature for document signing. As well, Docusign University helps customers know how to make the most of their Docusign plan. Since 2003, the company has been ranked one of the top six most innovative enterprise tech companies in the world and works to secure electronic documents through encryption technology.

DocuSign Headquarters Location Map