If you are using a shave club membership then it’s important to know about the Dollar Shave Club customer service number. They do not have a phone number you can call customer service, but you can reach them on their website through live chat during business hours, email form, and social media. If you have issues with your monthly subscription, your account, or you have general questions, then they are happy to help you find a solution quickly and efficiently. So if you find yourself needing to contact their customer support team, you have a few different options available to you. This article will explore the various customer service channels customers can use!
Dollar Shave Club Customer Service Number
Unfortunately, there is no customer service phone number available at Dollar Shave Club. They keep their customer service avenues online through their help page, email, and social media accounts.
Dollar Shave Club Email/Contact Form
There is an online email form for customers of Dollar Shave Club to submit their name, email address, comment or question, and attachment upload on their website. The form can be found here: https://ask.dollarshaveclub.com/hc/en-us/requests/new.
They typically reply within a day or two with their normal response time being 6:00 a.m. to 6 p.m. PST daily. You can also email [email protected] through your regular email account.
Dollar Shave Club Mailing Address
If you would like to contact Dollar Shave Club through the mail for customer support or send feedback you can do so by mailing them at:
13335 Maxella Avenue
Marina del Rey, California
Dollar Shave Club Live Chat
You can chat instantly with a customer service representative at Dollar Shave Club every day from 6:00 a.m. to 6:00 p.m. PST! On the customer service page just click the chat icon and you will typically get a reply within seconds.
You can find the chat button on this page: https://ask.dollarshaveclub.com/hc/en-us/requests/new.
Dollar Shave Club Customer Support Website
The Dollar Shave Club customer support section of their website has information on how to contact them online. Because there is no phone number to call you will have to reach them via email form, on Twitter, on Facebook messenger, or live chat. The hours for customer support are Monday through Friday 8:00 a.m. to 8 p.m. PST. You can connect to Facebook messenger, email, live chat, and the help center here: https://ask.dollarshaveclub.com/hc/en-us/requests/new
The help center offers solutions to your orders, your account, product information, gifting, and other general questions. The help center can be found here: https://ask.dollarshaveclub.com/hc/en-us.
Dollar Shave Club Social Media Accounts
Dollar Shave Club began through a social media craze! It launched in 2012 with a YouTube video that the CEO made that ended up going viral. The video won awards, and since then they have continued to put out other hit videos about Dollar Shave Club. They also use Facebook, Instagram, and Twitter to advertise to potential and current customers on their products and services. Facebook messenger and Twitter and also great ways to reach them quickly for customer service! Check out the links to their social media pages below:
Dollar Shave Club Facebook: https://www.facebook.com/DollarShaveClub
Dollar Shave Club Twitter: https://twitter.com/DollarShaveClub
Dollar Shave Club Instagram: https://www.instagram.com/dollarshaveclub/
Dollar Shave Club YouTube: https://www.youtube.com/user/DollarShaveClub
Dollar Shave Club Google+: https://plus.google.com/+DollarShaveClub
Dollar Shave Club Pinterest: https://www.pinterest.com/dollarshaveclub/
About Dollar Shave Club
Dollar Shave Club is a club-membership company that delivers razors and personal grooming products through the mail to customers. There are different types of membership plans with over 3.2 million subscribers. These plans come with razor blades and razors. They also sell shave butter and moisturizer as well as hair care products such as gel, cream, and paste. The majority of Dollar Shave Club customers are men. The company was founded in 2011 and is headquartered in Venice, CA. Dollar Shave Club has expanded to Canada, Australia, and the United Kingdom.