EBay Customer Service Number

You might be a fan of getting an eBay gift card or a regular user of its seller hub. If you have questions or concerns about using eBay or want to address a particular issue about, let’s say, eBay motors or eBay store, you can contact the eBay customer service department using the contact details provided below. The contact info provided by eBay customer support here will help you directly reach a customer agent and solve your issues faster.

eBay Customer Service Number

eBay also offers phone support for most issues. If you have questions about using, buying, or selling with eBay, call the following helplines:

eBay general inquiries: 866-540-3229

eBay technical support: 866-961-9253

eBay Email Address

Have you joined the eBay partner network? Do you want to know something about the buyer requirements policy? Are you unable to access your eBay account? Do you want to know more about the return shipping process? Has your account been charged extra for eBay sold fees? Well, you might need some other way to reach out to them. eBay has not provided a single email address that the customers can use to get support from their customer care team. This method of contact is only available under certain conditions via their website or the eBay app. 

To email eBay customer service directly, visit their help page. You will have to sign in (and it may give you an error if you are already signed in when you open the tool, so you may have to sign out before doing so, then sign in again on the way into the tool), and will then offer you a web form that reaches an email box inside eBay’s customer support department. 

Remember, this might be the best offer to get responses via email. It’s been reported that eBay sometimes sends canned responses.

eBay Help Page: https://www.ebay.com/help/home 

eBay Mailing Address

Are you concerned about seller protection? If you have been trying to reach eBay’s customer care team and don’t seem to get responses, writing directly to their main office can be the best thing to do. Here’s their postal address:

eBay Mailing Address:

eBay Inc.
2145 Hamilton Avenue,
San Jose, California 95125

eBay Community

For many issues, contacting eBay directly may not be the most helpful tack. That said, visiting the eBay Community might be the best option. The eBay Community – http://community.ebay.com/ is your place to ask fellow eBay Community members questions about buying and selling on eBay and for you to share your best information, tips, and insights to help other members get answers to their own questions. Two options are available here too:

eBay Discussion Boards: http://community.ebay.com/t5/Discussion-Boards/ct-p/12001?afsrc=1&rmvSB=true

For category-specific or region-specific answers, post your question on eBay’s discussion boards.

eBay Answer Center: http://community.ebay.com/t5/Answer-Center/ct-p/11000000003 

This is a shadow customer service system where both eBay customers and a few eBay staffers pop in and post answers every now and then.

eBay Social Media

Contacting an eBay customer support agent via social media is another option. However, your questions should be general in nature when posting to social media and should never contain usernames, passwords, or any billing information. The links below can be used to connect with eBay via social media:

• Facebook: https://www.facebook.com/eBay 
• Twitter: https://twitter.com/eBay (official page) or https://twitter.com/AskeBay (for customer support).
• LinkedIn: https://www.linkedin.com/company/ebay 
• YouTube: https://www.youtube.com/user/ebay  

About eBay

eBay is an e-commerce company that provides an online platform for buyers and sellers. Headquartered in San Jose, California, eBay is currently a multibillion-dollar business with operations localized in over 30 countries. eBay was founded by Pierre Omidyar in 1995. As the world’s largest online marketplace, eBay manages an online auction from its website, thereby enabling people and businesses to buy and sell a wide variety of goods and services worldwide. Their website is free to use for buyers, but sellers are charged fees for listing items and again when those items are sold.

eBay Headquarters Location Map