If you purchase a ticket through Eventbrite, the Eventbrite customer service number is where ticket buyers can turn to if they run into any issues with your order, have questions about ticketing fees or ticket sales, or want to learn how to contact event creators. As one of the world’s largest ticketing and event management companies, Eventbrite offers multiple customer service options for a customer to get help with a payment or to offer feedback on live experiences or the Eventbrite app marketplace. Check out this guide to learn more about customer service options for Eventbrite’s tickets for in-person and online events.

Eventbrite Customer Service Number

The quickest way to speak to an Eventbrite expert is to call their customer service number. You can use this number at any time and any day of the week. Remember to only use this number if you need help with your Eventbrite account, need to change your payment or contact information, or have a specific question about tickets, like a ticket price or ticketing fees. For event-specific questions, reach out to the event coordinator instead.

Eventbrite Customer Service Number: 1-877-620-9578

Eventbrite Sales Team Phone Number: 1-628-600-1786

Eventbrite Email/Contact Form

Regarding emailing Eventbrite about any concerns you have, the company has set up several different contact forms via their website. You can use these contact forms to contact the customer support team and receive an email response. Access the contact forms at the link below. Make sure to use the correct contact form for the issue you’re experiencing or questions you have, whether you want to make sure you got charged correctly for a sale or need help accessing your Eventbrite account.

Eventbrite Email/Contact Form: https://www.eventbrite.com/help/en-us/contact-us/ 

Eventbrite Mailing Address

Contacting Eventbrite via traditional mail is also possible if you’re not in a rush for a response. This address is used mostly for corporate events and investor relations, but you can also use it for suggestions or feedback on community engagement, the refund process, ticket sales, and more. Below is the full Eventbrite mailing address.

Eventbrite Mailing Address:

Eventbrite

95 Third Street

2nd Floor

San Francisco, CA 94103

Eventbrite Customer Support Website

Eventbrite has a robust customer support website that can help you find solutions to many problems that you might be having, like needing a refund or gathering visitor information. This is often the most straightforward way to get the help you need and browse resources from Eventbrite without contacting customer care. 

Eventbrite Customer Support Website: https://www.eventbrite.com/help/en-us/ 

Eventbrite Social Media Accounts

As an event management company, Eventbrite is acutely aware of how important it is to use social media to connect with consumers. Eventbrite uses social media in various ways, like letting customers know about new Chicago events or New York events or sharing information about an upcoming event organizer. You can also contact them directly through some of their primary social media accounts if you need assistance. 

• Facebook: https://www.facebook.com/Eventbrite/
• X/Twitter: https://twitter.com/eventbrite
• Instagram: https://www.instagram.com/eventbrite/ 

About Eventbrite

Eventbrite is a company headquartered in San Francisco, California that brings technology to the event management and ticketing industries by helping customers and event holders connect easily and efficiently through online ticket sales. Event organizers can promote upcoming events on Eventbrite and sell tickets to interested purchasers, and eventgoers can buy tickets electronically from the comfort of their homes. Founded in 2006, Eventbrite now has more than 500 staff in the United States and hosts information for more than 5 million events around the world.

Eventbrite Headquarters Location Map