EZ Pass NY Customer Service Number

For those always on the go, E-ZPass NY provides a convenient toll collection system that gives customers an easy way to prepay their tolls. For customers who need to refill their payment passes, are having issues updating their account information, need tag replacements, and more, E-ZPass NY has multiple ways customers can connect with their service team, including: 

E-ZPass NY Customer Service Number

E-ZPass NY’s customer service number can be called for account inquiries and general E-ZPass® New York information. Their customer service number provides an automated system for general concerns. Customers who wish to speak with a representative can activate the automated system’s responses to speak to a representative. 

E-ZPass NY Customer Service Number: 800-333-8655

Customers with disabilities can call the customer service number for assistance with EZ Pass plans, account information, and payments. Customers can also use the fax number listed below to send and submit information to E-ZPass NY’s customer service team. 

E-ZPass NY Customer Service TDD/TTY Number: 800-772-7935
E-ZPass NY Customer Service Fax Number: 718-390-9772

E-ZPass NY Customer Service Mailing Address

E-ZPass NY provides multiple mailing addresses, depending on the concern or issue. Customers can use the listed mailing addresses below for applications, account replenishments, violation payments, and other forms of correspondence. 

E-ZPass NY Customer Service Correspondence Mailing Address: PO Box 15187 Albany, NY 12212-5187

E-ZPass NY Customer Service Applications and Returned Tags Mailing Address: PO Box 149001 Staten Island, NY 10314-9001

E-ZPass NY Customer Service Violation Payments and Inquiries Mailing Address: PO Box 15186 Albany, NY 12212-5186

E-ZPass NY Customer Service Account Replenishment Payments Mailing Address: PO Box 15185 Albany, NY 12212-5185

E-ZPass NY Customer Service FAQ Center

E-ZPass NY’s FAQ center provides a one-stop location for all questions and concerns related to their services. Through its FAQ center, customers can learn about EZ Pass, making payments, replacing tags, using rental cars, paying violations, and other various topics. Their FAQ center covers all aspects of their business. It helps redirect people to the appropriate channels to help customers find answers to any issues they may be facing with their account plans and payments.

E-ZPass NY Customer Service FAQ Center: https://www.e-zpassny.com/en/faq/general.shtml

E-ZPass NY Customer Service Plan Descriptions

Customers wishing to learn more about EZ Pass’s available service plans can visit their plans descriptions page for further information. Their plan descriptions include their basic plan, commuter plans, resident discount plans, and pay-per-trip discount plans. Customers can fill out an application for each plan below at the bottom of the page. 

E-ZPass NY Customer ServicePlan Descriptions: https://www.e-zpassny.com/en/about/plans.shtml

E-ZPass NY Customer Service Toll Facilities

EZ Pass provides its customers with a comprehensive database of available toll facilities in each state to keep up with the latest toll rates and currently operating facilities. Customers can learn about what highways contain tolls and what highways accept E-ZPass NY by clicking on the state. 

E-ZPass NY Customer Service Toll Facilities: https://www.e-zpassny.com/en/about/facilities.shtml

E-ZPass NY Customer Service Download Forms

Their download forms section helps customers download applications for individual and business accounts. Their page also includes download packages for forms with special vehicle listings and terms of service agreements. 

E-ZPass NY Customer Service Download Forms: https://www.e-zpassny.com/en/about/downloads.shtml

E-ZPass NY Customer Service Mobile App

Customers can download E-ZPass NY’s mobile app for easy access to account information, payments, and the latest toll fees, which are available for both IOS and Android. 

Google Play: https://play.google.com/store/apps/details?id=com.conduent.ezpass
Apple Apps: https://apps.apple.com/us/app/tolls-ny/id1503631764

About E-ZPass NY

E-ZPass NY is an electronic toll collection system that allows customers to prepay their tolls while on the road, eliminating the need to stop at toll plazas along major highways across New York state and the tri-state area. Since the early 1990s, it has been a system developed by New York, New Jersey, and Pennsylvania authorities within their highways, turnpikes, bridges, and tunnels. 

Customer Service Number: 800-333-8655
Address: 911 Old Liverpool Rd #2, Liverpool, NY 13088
Website: https://www.e-zpassny.com/
Contact Points: Website, phone, mail
Services Supported: electronic toll system, electronic toll payment system, prepaid toll system.

EZ Pass NY Headquarters Location Map