Illinois Tollway Customer Service Number

Illinois Tollway is the administrative agency in charge of operating and maintaining toll roads throughout Illinois, including the famous Chicago Skyway, the I 90 Tollway, the Jane Addams Memorial Tollway, and the Reagan Memorial Tollway. People can easily travel along the freeways through their roadways, make a toll payment if they have an unpaid toll, see up-to-date toll rates, pay fees, and get updates on construction alerts across the state. For users experiencing issues paying their tolls, wishing to report accidents, manage their I-Pass account, and receive other services, users can contact Illinois Tollway through the following methods:

Illinois Tollway Customer Service Number

Customers wishing to pay for their I-PASS subscription or have questions about toll violations from a missed toll can call their customer service center. Their customer service number can also be used for invoice inquiries, payment issues, inquiries about an unpaid toll, password resets, and other concerns.

Illinois Tollway Customer Service Number: 1-800-824-7277; (800) UC-IPASS

Hours of Operation: Mon-Fri 7 am – 7 pm

Illinois Tollway Mailing Address

People wishing to pay their tolls can also mail in their payments. Their mailing address can also be used to acquire payment information, ask about a violation, request an account investigation, and provide business correspondence.

Illinois Tollway Mailing Address:

Illinois Tollway
P.O. Box 5382
Chicago, IL 60680-5544

In-Person Illinois Tollway Center

Or you can visit the Customer Service Center at the Downers Grove Illinois Tollway Headquarters (open M-F 8:00 am – 5:30 pm) at:

Illinois Tollway Center Address:

Illinois Tollway Headquarters
2700 Ogden Avenue,
Downers Grove, IL 60515 

Illinois Tollway Email Address

Customers can request renewals for I-Pass accounts through their email address, apply for EZ-Pass within Illinois, make payments on tolls for rental cars, and request assistance with accounts. The Illinois Tollway customer service team can be reached through their email address at any time, 24/7.

Illinois Tollway Email Address: mailer@mail2.getipass.com

Illinois Tollway Help Center

Illinois Tollway’s Contact Us page also has a FAQ section, where those new to the state of Illinois can learn about opening an I PASS account, applying for I PASS Assist, adding a license plate to their I PASS account, setting up pay by plate account, toll plaza locations, paying fees, and how to handle issues with transponders and payments. Through this page, customers can also find information about insurance claims, media-related content, and contact information for contacting a representative. You can also find information about roadway safety while driving a passenger vehicle.

Illinois Tollway Help Center: https://www.illinoistollway.com/contact-us

Illinois Tollway Contact Us Form

Customers who click on the contact button at the bottom of the page will be directed to their Contact Us form, which allows them to send questions to their customer support team. They can inquire about payments, invoices, a missed toll, transponder problems, and other issues. The tollway customer support team will respond within 48 hours of receiving a completed form.

Illinois Tollway Contact Us Form: https://www.illinoistollway.com/contact-us

Illinois Tollway Social Media

Through social media, Illinois Tollway communicates with its customers about recent roadblocks and accidents along the main tollways, roadway safety, and other news regarding its services. Customers can also contact their Illinois Tollway customer support team through social media to report accidents along their major highways.

• Illinois Tollway Facebook: https://www.facebook.com/ILTollway/
• Illinois Tollway Twitter:

• • I 88 Tollway: https://twitter.com/I_88_Tollway 
  • I 90 Tollway: https://twitter.com/I_90_Tollway
  • 94 294 Tollway: https://twitter.com/94_294_Tollway
  • I 355 Tollway: https://twitter.com/I_355_Tollway
  • IL 390 Tollway: https://twitter.com/IL_390_Tollway
• Illinois Tollway Instagram: https://www.instagram.com/iltollway/ 
• Illinois Tollway LinkedIn: https://www.linkedin.com/company/illinois-tollway 
• Illinois Tollway YouTube: https://www.youtube.com/user/ILTollway

About Illinois Tollway

Illinois Tollway is the administrative agency for managing highways within the State of Illinois, including the Tri State Tollway. Established in 1958, it manages over 294 miles of tollways throughout the state and renovates them to provide the best experience for the driver. It earns state revenue through I PASS, Pay by Plate, and EZ-Pass programs.

Illinois Tollway Headquarters Location Map