FlixBus defines its company through its bus travel services, providing national and international transportation to over 100+ million people worldwide. As an eco-friendly bus travel company, it provides affordable, environmentally-conscious travel to major cities across the United States and in countries such as Brazil and Germany. Customers using their services and experiencing issues can experience friendly customer service by contacting them in the following ways:
FlixBus Customer Service Number
Customers seeking out a FlixBus representative can call their customer service number for reporting cases of discrimination, failure to provide transportation services, missing booking information, and unauthorized transactions. Their customer service number can be accessed from both hotline and landline, and rates from calls to their customer service team may apply.
FlixBus Customer Service Number: 855-626-8585
FlixBus Customer Service Mailing Address
Because the company services people globally, customers wishing to interact with their company for business transactions, correspondence, and other legal concerns can contact their representatives through their headquarters.
FlixBus Customer Service Mailing Address: Birketweg 33, München 80639
FlixBus Customer Service Email Address
FlixBus provides its customers with an email address that can be used to address common booking and travel questions associated with their services, including problems with payments, disability accommodations, route delays, and other various concerns.
FlixBus Customer Service Email Address: service@FlixBus.com
FlixBus Customer Service Help Center
FlixBus’s help center offers a collection of resources and information for travelers, giving them resources for assistance with any issues or concerns they may have with booking, accommodations, and more. The help center outlines common topics through a directory of information, including topics such as booking trips, using vouchers, issues with payments, route delay notifications, managing bookings, and children’s reservations.
FlixBus Customer Service Help Center: https://help.FlixBus.com/s/?language=en_IE
FlixBus Customer Service Live Chat
FlixBus provides their customers with a live chat option, giving them the ability to speak with a FlixBus representative by filling out the contact information and booking number. Once filled out, customers can interact with a representative regarding issues with their account, booking information, and travel delays.
FlixBus Customer Service Live Chat: https://help.FlixBus.com/s/?language=en_IE
FlixBus Customer Service Contact Us Form
Customers using FlixBus’ services can provide feedback on bus safety and driver safety by picking the topic of their concern from the help center page and then filling out the contact information. Once filled out, the feedback will be submitted to a customer service representative to help address concerns with driver safety, bus amenities, and other topics of interest.
FlixBus Customer Service Contact Us Form: https://help.FlixBus.com/s/topic/0TO3X000000VOq9WAG/feedback?language=en_IE.
FlixBus Customer Service Mobile App
Customers can keep track of their bookings, plan out travels, and manage their account information through their mobile app. Their mobile app can be downloaded for both IOS and Android devices and can also be used to contact a FlixBus customer service agent.
FlixBus Customer Service Social Media
FlixBus encourages its travelers to connect with them through social media. Through their social media pages, customers can keep track of the latest news from their company regarding environmental initiatives, updates to safety standards, and changes to their corporation. Customers can also use their social media to connect with a FlixBus agent for questions and concerns.
FlixBus partners with multiple bus companies across the world to provide an eco-friendly travel service to those throughout North America, Brazil, and Europe. As a German company, FlixBus was established in 2011 and has since earned over $3 billion in revenue as a result of its expanding business. It provides intercity and international travel services to commuters, travelers, and families.
Customer Service Number: 855-626-8585
Address: Birketweg 33, München 80639
Contact Points: Social Media, Phone, Contact Us Form
Services Supported: Charter Travel