Facebook Customer Service Number

As one of the biggest social media platforms on the Internet, Facebook has millions of users daily and is used for sharing posts, communicating with loved ones, creating fundraisers, and establishing company profiles for growing businesses. Because of its large outreach to thousands of people, users attempting to reach out to Facebook to report errors about their posts, technical issues receiving funds, and other concerns can easily contact the company through the following ways:

Facebook Customer Service Number

Despite its outreach, Facebook does not have an official customer service number to whom users can report issues. Users wishing to report issues would need to log into their account and navigate through their account settings to reach out to Facebook support through their help center.

Facebook Customer Service Number: N/A

Facebook Mailing Address

Facebook has a mailing address that businesses can contact for correspondence, including public relations, business marketing deals, filing cases, and legal disputes. So far, Facebook still needs a customer service mailing address for their Facebook account users.

Facebook Mailing Address: 

Facebook Headquarters
1 Hacker Way,
Menlo Park, CA 94025

Facebook Email Address

Facebook used to have a direct email address for customer support but no longer has a direct email address. Account users wishing to contact Facebook must navigate through their account settings to reach their customer support team for live chat options.

Facebook Email Address: N/A

Facebook Help Center

Facebook’s help center directs users about the basics of their account, including how to manage their account settings, reset passwords, manage privacy data, learn safety measures for purchasing through their marketplace, and report issues to Facebook’s customer support. Their help center contains a database of help articles for new and returning Facebook users needing assistance with their accounts. Users can also search for specific information through Facebook’s search bar for articles from their support team.

Facebook Help Center: https://www.facebook.com/help/

Facebook Help Community

Facebook also provides its users with an international help community, where users can submit questions and help other users through a community forum. Their help community can help with topics such as sharing posts, changing settings, problems with Facebook pay, deleting personal information, using the Facebook messenger app, how to manage Facebook groups and other related articles. By logging into your account, customers can submit questions and keep track of their posts through the forum’s support channels.

Facebook Help Community: https://www.facebook.com/help/fblite/community/

Facebook Support Inbox

Facebook’s support inbox allows users to file reports about other users within Facebook groups and get customer support from their chat support team. Users can also look at any posts violating Facebook’s terms of service and dispute their posts through this support section.

Facebook Inbox: https://www.facebook.com/support

Facebook Safety Center

Facebook’s safety center provides a center for people to learn about Facebook’s efforts to promote safety and privacy through their cooperation with the Safety Advisory Board and community feedback. Through this feedback, Facebook can update its policies and promote new resources for its users.

Facebook Safety Center: https://www.facebook.com/safety/

Facebook’s contact forms can only be used for specific concerns, as the company does not provide a generalized contact form for its Facebook account users. The below-listed contact forms can be used for requests about receiving payments through Facebook Pay, personal fundraiser support for social engagement, donations support issues, and in-purchase games support through the Facebook app.

Payments in Messenger: https://www.facebook.com/help/contact/1333677766662195?ref=hc 

Donations Support: https://www.facebook.com/help/contact/162031714239823 

Gaming Support: https://www.facebook.com/help/contact/146600035918755

Facebook Mobile App

Because it is a social media platform, users can easily download the Facebook app on any mobile device, including IOS and Android.

Google Play: https://play.google.com/store/apps/details?id=com.facebook.katana 

Apple Apps: https://apps.apple.com/us/app/facebook/id284882215

Facebook Social Media

To keep track of company updates from Facebook and connect with their company, Facebook users can also follow their profile pages on other social media platforms, including Twitter, LinkedIn, and YouTube.

Twitter: https://twitter.com/facebook 

Instagram: https://www.instagram.com/facebookapp/ 

Linkedin: https://www.linkedin.com/company/facebook 

YouTube: https://www.youtube.com/c/facebookapp

About Facebook

Facebook is a social networking service and social media platform developed in 2004 by Mark Zuckerberg. As of 2020, the networking service has over 2.8 million users and was considered one of the most downloaded apps in the 2010s. Facebook is now owned by Meta Platforms, an American technology conglomerate holding social media platforms such as Facebook, Instagram, and WhatsApp as company subsidiaries.

Customer Service Number: N/A 

Address:

Facebook Headquarters
1 Hacker Way,
Menlo Park, CA 94025 

Website: https://www.facebook.com/ 

Contact Points: Website, social media, community forum, mail 

Services Supported: social media networking, social media

Facebook Customer Service FAQs

How do I report an issue with my account or content on Facebook?

Visit the Facebook Help Center’s Report a Problem section to report issues related to your account, content, or other concerns.

What do I do if my account is compromised or hacked?

If you believe your account has been compromised, visit the Facebook Help Center’s Hacked Accounts section for guidance on securing your account.

What information should I have ready when contacting Facebook support?

When contacting Facebook’s chat support, having your account details, relevant screenshots, and a clear description of the issue you’re facing is helpful. This ensures a more efficient resolution.

Are there specific support channels for businesses or advertisers on Facebook?

Businesses and advertisers can explore the Facebook Business Help Center for dedicated chat support and resources tailored to their needs.

Is there a customer support directory on Facebook for specific companies?

Yes, many companies have official Facebook pages with support information. You can often find contact details in their pages’ “About” or “Contact Us” sections and other related articles.

Facebook Headquarters Location Map