Fedex Freight Customer Service Number

FedEx Freight offers extended coverage for large shipments under 1,200 lbs for businesses and enterprises. FedEx Freight provides this coverage throughout the United States, Mexico, Canada, and Puerto Rico. This extension of FedEx offers over 300 service centers to support their customer’s shipments, and for customers experiencing issues with their shipments, customers can reach out to FedEx Freight in the following ways:

FedEx Freight Customer Service Number

To contact Fedex’s Freight department, customers can call the listed numbers below to speak with a representative. Their primary customer service number is used for US residents using FedEx Freight for shipments and returns. However, below, customers can find service numbers for their express shipments, international callers, technical support for account-related issues, and volume inquiries for larger shipments, among other services.

• FedEx Customer Service Number: 800-463-3339 (800-GO-FEDEX)
• FedEx Freight U.S. Express Freight Number: 800-332-0807 
• FedEx Freight International Number: 866-393-4685 
• FedEx Freight Technical Support Number: 800-435-7949 
• FedEx Freight Volume Services Number: 888-465-5646 
• FedEx Freight Freight Solutions: 888-444-5940

FedEx Freight Mailing Address

FedEx Freight also provides its customers with multiple mailing addresses to contact different departments for their services. These include customer relations for inquiries about shipping, their headquarters for business inquiries, and specific office locations for redirecting information and packages to the correct departments.

FedEx Freight Headquarters Mailing Address: 

1715 Aaron Brenner Drive,
Suite 600
Memphis, TN 38120

FedEx Freight Mailing Address: 

3875 Airways,
Module H3,
Department 4634
Memphis, TN 38116

FedEx Freight Email Address

FedEx provides its customers with email addresses to allow them to dispute shipment updates, recover lost tracking numbers, redirect packages, and provide overseas solutions for international businesses.

FedEx Freight Email Address: customersolutions@fedex.com and ftn_us@fedex.com 

FedEx Freight Help Center

Below, customers can find the FedEx Freight customer support center for handling all questions and concerns related to supply chains, regional coverage, time-sensitive shipments, and other related topics. Through this section, customers can also reach out to a Freight specialist to get consultations about various shipment sizes and costs. The customer support page helps redirect customers to specific resources, including tracking shipments, resources for new customers, and other tools for managing freight packages.

FedEx Freight Help Center: https://www.fedex.com/en-us/shipping/freight-services/customer-solutions-support.html

FedEx Freight Package Guide

The FedEx Freight package guide provides resources for new businesses. Through their package guide, customers can learn about basic shipping conventions used for freight services, including palette construction, observing temperature fluctuations, and other concerns with handling packages. Their resource guide also provides additional contact information for further support.

FedEx Freight Package Guide: https://www.fedex.com/en-us/shipping/freight/packing-guide.html

FedEx Freight Shipment Manager

Customers and small businesses can keep track of their outgoing shipments through the shipment manager when using FedEx Freight services. Their shipment manager can be accessed by downloading software integrations, account access, server downloads, and their FedEx Shipment Manager lite option for non-account holders.

FedEx Freight Shipment Manager: https://www.fedex.com/en-us/shipping/ship-manager.html

FedEx Freight Shipping Calculator

FedEx Freight customers looking for quick estimates for their shipments can use the freight shipments calculator available on their website. Their calculator estimates prices based on shipment weight, classification, destination, and additional surcharges associated with packages.

FedEx Freight Shipping Calculator: https://www.fedex.com/en-us/shipping/freight/calculate-freight-quote.html

FedEx Freight Live Chat

FedEx also provides a customer support chat for freight shippers, small business owners, and individual consumers looking to speak with a representative about general questions and concerns. Their online chat feature is included on a webpage that also redirects users to their various FAQ hubs and how-to guides for processing shipments.

FedEx Freight Live Chat: ttps://www.fedex.com/en-us/customer-support.html

FedEx Freight Mobile App

To help manage shipments and returns, customers using FedEx Freight can also download their mobile app, which is available on both IOS and Android devices.

Google Play: https://play.google.com/store/apps/details?id=com.fedex.ida.android 

Apple Apps: https://apps.apple.com/app/id1010729050

FedEx Freight Social Media

To keep track of the latest from FedEx and their associated services, customers can follow them on social media. Their social media platforms are primarily used for connecting with the FedEx company for news updates and policy changes.

• Facebook: https://www.facebook.com/FedEx/ 
• Twitter: https://twitter.com/fedex 
• Instagram: https://www.instagram.com/fedex/ 
• LinkedIn: http://www.linkedin.com/company/fedex 
• YouTube: https://www.youtube.com/user/fedex/custom 
• Pinterest: https://www.pinterest.com/FedEx/_created/

About FedEx Freight

FedEx Freight is a division of the FedEx Corporation, specializing in LTL (less-than-truckload) freight services tailored for small business owners and individuals. It caters to those requiring shipping solutions for large, bulk shipments, particularly those under 2,000 lbs. During the fiscal year 2020, FedEx Freight successfully generated over $7.1 billion, underscoring its significant role in the FedEx family, which includes FedEx Ground and FedEx Express. This service extends beyond the United States, servicing international destinations like Canada and Mexico.
Customers can access FedEx customer service for assistance with their freight shipment needs, including details about shipping pallets, package limitations, and the best delivery options. The FedEx account registration process is streamlined for ease of access and use, allowing customers to manage shipments, track transit times, and receive updates via email addresses provided during registration.

FedEx Freight supports businesses with reliable and efficient shipping solutions. Whether it’s a truckload shipment or a smaller freight package, FedEx offers a range of delivery options and tools to suit various business needs. Customers can contact FedEx for support, to review shipping options, or to get directions and information about specific shipments.

The operations of FedEx Freight are an integral part of the broader FedEx Corporation, which encompasses various shipping and delivery services. Employees in the field are equipped to handle a myriad of shipping issues, ensuring customer satisfaction and timely delivery to the designated destination. For more personalized assistance, customers can access FedEx customer service through various channels, including phone and email, to address specific queries or concerns.

Fedex Freight Headquarters Location Map