FedEx Ground Customer Service Number

As one of the primary shipping services worldwide, FedEx Ground provides ground deliveries to businesses, where businesses can deliver packages up to 150 lbs to locations across the United States and international locations. Through their low-cost shipping rates, easy package calculation tools, and fast delivery times, business owners can deliver to other businesses and save money. Businesses requiring assistance with their ground packages and other shipping solutions can contact FedEx Ground in the following ways:

FedEx Ground Customer Service Number

For assistance with FedEx payment options, fragile shipment processing, account support, and other concerns, customers can contact their account representative through their customer service number. By connecting with a representative, customers and business owners can inquire about payments for shipping, ground package requirements, account information, and more.

FedEx Ground Customer Service Number: 800-463-3339

FedEx Ground Mailing Address

Businesses requiring correspondence with FedEx Ground can use the mailing address listed below for more information, including legal claims, account statement requests, and other relevant information for small to medium-sized businesses.

FedEx Ground Mailing Address:

1000 FedEx Drive,
Coraopolis, PA 15108

FedEx Ground Help Center

FedEx provides its customers with a support center where customers can search for assistance with deliveries, account management, international shipping rates, and other service updates. The help center also provides new customers with how-to guides for managing shipments, resetting passwords, handling billing summaries, and more. Customers can also find hyperlinks to various shipping resources that redirect customers to basic supply management, filing claims, reporting solutions, managing returns, and more. FedEx customers can also search for specific answers using the search bar at the top right-hand corner of the page.

FedEx Ground Help Center: https://www.fedex.com/en-us/customer-support.html 

FedEx Ground Live Chat

Fedex’s help center also provides a virtual support assistant, which can be found at the top center of the page, which allows customers to type basic questions and seek out external support. Through their live chat support, customers can learn more about Fedex’s services and receive assistance with their ground shipments.

FedEx Ground Live Chat: https://www.fedex.com/en-us/customer-support.html 

FedEx Ground Contact Us Form

Customers experiencing issues with their shipments, including missing items, delayed shipments, and tracking missing packages, can file a claim through FedEx Ground to receive additional support. Through their claims process, customers can add supporting documentation to their claims, schedule inspections with the FedEx support team, and track their claims to report issues with FedEx Ground’s services.

FedEx Ground Contact Us Form: https://www.fedex.com/en-us/customer-support/claims.html 

FedEx Ground Mobile App

FedEx Ground also provides customers with the ability to track their packages anywhere through their mobile app. The FedEx mobile app is available to download for both IOS and Android devices and can also be used to get in touch with a FedEx Ground representative for claims and shipment updates.

Google Play: https://play.google.com/store/apps/details?id=com.fedex.ida.android Apple Apps: https://apps.apple.com/us/app/fedex-mobile/id1010729050 

FedEx Authorized ShipCenter Finder

Unlike a FedEx Office location, a FedEx Authorized ShipCenter is a pack-and-ship store that’s operated by a third party. If you need FedEx ground services but aren’t located near a FedEx location or FedEx shipping center, you can use the following link to find an authorized center near you.

FedEx Authorized ShipCenter Location Finder: https://www.fedex.com/en-us/shipping/fedex-authorized-ship-center.html 

Federal Express will pick up the FedEx package and provide the same ground services at an Authorized FedEx Ship Center as they would for other FedEx locations. This includes return shipping services for FedEx ground packages. Office Depot has many nearby locations that offer FedEx shipping services. You can still earn FedEx rewards through an authorized shipping center. 

FedEx Ground Social Media

Through their social media, customers can keep track of the latest news and shipping updates from FedEx and use their social media to learn about new features for their services, potential shipping delays, and other concerns. Customers can also use their social media to reach out to a FedEx representative for assistance with their packages.

• FedEx Ground Facebook: https://www.facebook.com/FedEx/ 
• FedEx Ground X/ Twitter: https://twitter.com/fedex 
• FedEx Ground Instagram: http://www.instagram.com/fedex 
• FedEx Ground LinkedIn: http://www.linkedin.com/company/fedex 
• FedEx Ground YouTube: http://www.youtube.com/fedex
• FedEx Ground Pinterest: https://www.pinterest.com/fedex

About FedEx Ground

FedEx Ground handles ground package deliveries for small to medium-sized businesses and acts as a subsidiary of the FedEx corporation. Since 1985, FedEx Ground has provided US and Canada domestic services and international services for packages up to 150 lbs and acts as a competitor to other delivery services such as UPS Ground.

FedEx Ground Headquarters Location Map