As one of the primary shipping services worldwide, FedEx Ground provides ground deliveries to businesses, where businesses can deliver packages up to 150lbs to locations across the United States and international locations. Through their low-cost shipping rates, easy package calculation tools, and fast delivery times, business owners can deliver to other businesses and save money. Businesses requiring assistance with their ground packages and other shipping solutions can contact FedEx Ground in the following ways:
FedEx Ground Customer Service Number
For assistance with FedEx payments options, fragile shipment processing, account support, and other concerns, customers can contact their account representative through their customer service number. By connecting with a representative, customers and business owners can inquire about payments for shipping, ground package requirements, account information, and more.
FedEx Ground Customer Service Number: 800-463-3339
FedEx Ground Customer Service Mailing Address
Businesses requiring correspondence with FedEx Ground can use the mailing address listed below for more information, including legal claims, account statement requests, and other relevant information for small to medium size businesses.
FedEx Ground Customer Service Mailing Address: 1000 FedEx Drive, Coraopolis, PA 15108
FedEx Ground Customer Service Email Address
FedEx Ground does not provide an email address for its customers. Customers wishing to get in contact with a representative can do so through their customer service number, live chat feature, contact form, and social media for more information about ground shipping questions and concerns.
FedEx Ground Customer Service Email Address: N/A
FedEx Ground Customer Service Help Center
FedEx provides its customers a support center where customers can search for assistance with deliveries, account management, international shipping rates, and other service updates. The help center also provides new customers with how-to guides for managing shipments, resetting passwords, handling billing summaries, and more. Customers can also find hyperlinks to various shipping resources that redirect customers to basic supply management, filing claims, reporting solutions, managing returns, and more. FedEx customers can also search for specific answers using the search bar at the top right-hand corner of the page.
FedEx Ground Customer Service Help Center: https://www.fedex.com/en-us/customer-support.html
FedEx Ground Customer Service Live Chat
Fedex’s help center also provides a virtual support assistant, which can be found at the top center of the page, which allows customers to type basic questions and seek out external support. Through their live chat support, customers can learn more about Fedex’s services and receive assistance with their ground shipments.
FedEx Ground Customer Service Live Chat: https://www.fedex.com/en-us/customer-support.html
FedEx Ground Customer Service Contact Us Form
Customers experiencing issues with their shipments, including missing items, delayed shipments, and tracking missing packages, can file a claim through FedEx Ground to receive additional support. Through their claims process, customers can add supporting documentation to their claim, schedule inspections with the FedEx support team, and track their claims to report issues with FedEx Ground’s services.
FedEx Ground Customer Service Contact Us Form: https://www.fedex.com/en-us/customer-support/claims.html
FedEx Ground Customer Service Mobile App
FedEx Ground also provides customers with the ability to track their packages anywhere through their mobile app. The FedEx mobile app is available to download for both IOS and Android devices and can also be used to get in touch with a FedEx Ground representative for claims and shipment updates.
FedEx Ground Customer Service Social Media
Through their social media, customers can keep track of the latest news and shipping updates from FedEx and use their social media to learn about new features for their services, potential shipping delays, and other concerns. Customers can also use their social media to reach out to a FedEx representative for assistance with their packages.
About FedEx Ground
FedEx Ground handles ground package deliveries for small to medium-sized businesses and acts as a subsidiary of the FedEx corporation. Since 1985, FedEx Ground provides US and Canada domestic services and international services for packages up to 150lbs and acts as a competitor to other delivery services such as UPS Ground.
Customer Service Number: 800-463-3339
Address: 1000 FedEx Drive, Coraopolis, PA 15108
Contact Points: Phone, Social Media, App, Live Chat
Services Supported: Shipping and Freight