OOCL Customer Service Number

Do you want to be able to know where your shipment is right now and need the OOCL customer service number? Do you want to know how much cargo fits in a refrigerated truck? Maybe you need to know the rate to send a shipment of thingamajigs to Kalamazoo. Keep reading to discover how to contact the right person at OOCL.

OOCL Customer Service Number

There are six local offices in the United States.

• Salt Lake City, Utah: 801-302-6625, Monday to Friday from 8:30 am to 5:00 pm MT

• Charleston, South Carolina: 843-881-2910, Monday to Friday from 8:30 am – 12:00 ET

• Chicago, Illinois: 630-645-9120, Monday to Friday from 7:30 am to 5:00 pm CT

• Houston, Texas: 713-329-9200, Monday to Friday 8:30 am to 5:00 pm CT

• Long Beach, California: 562-499-2600, Monday to Friday 8:30 am to 5:00 pm PT

• New York, NY: 212-428-2200, Monday to Friday 9:00 am to 5:00 pm ET

OOCL Email/Contact Form

OOCL seems to work mostly through contact forms. The general contact form is located on its website.

OOCL Contact Us: http://www.oocl.com/eng/contactus/Pages/default.aspx?site=usa&lang=eng 

To receive a rate, you’ll need to fill out another form. Be prepared to fill out a lot of technical details to get a rate quote from this page. Besides filling out where the freight can be picked up and where it will be delivered, you need to disclose what type of cargo you wish to ship. Also, be prepared to share the type and size of the container and the shipping dates.

OOCL Rate Form: http://www.oocl.com/eng/contactus/Pages/rateinquiry.aspx 

OOCL Shipping and Tariffs Support

Once you have shipped, do you want to see where your cargo is? Be prepared to search for the booking number or container number. 

• Track Shipping: http://www.oocl.com/eng/ourservices/eservices/cargotracking/Pages/cargotracking.aspx?site=usa&lang=eng 

• Cargo Tracking by Ship or Train: http://www.oocl.com/eng/ourservices/eservices/trackandtrace/Pages/default.aspx?site=usa&lang=eng 

• Tariffs Information Support: http://www.oocl.com/eng/ourservices/eservices/tariffandrates/Pages/default1.aspx?site=usa&lang=eng 

OOCL Mailing Address

There are six different mailing addresses for the six branches in the U.S.

OOCL (USA) Inc 

10913 S. River Front Parkway Suite 200 

South Jordan, UT 84095-5641

OOCL (USA) Inc. 

4000 Faber Place Drive Suite 400 

Charleston, SC 29405

OOCL (USA) Inc. 

801 Warrenville Road Suite 300 

Lisle, IL 60532

OOCL (USA) Inc. 

7600 West Tidwell, Suite 710 

Houston, TX 77040

OOCL (USA) Inc. 

111 West Ocean Blvd Suite 

1700 Long Beach, CA 90802

OOCL (USA) Inc 

Wall Street Plaza 

88 Pine Street, 17th Floor 

New York, NY 10005

OOCL Support Website

Most of the services are available on its website.

OOCL Support: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Pages/default.aspx 

Customers can choose from the following list of contact forms to receive information regarding their shipping needs.

Receive information about booking, shipping instructions, shipping details, arrival notices, invoices and payments, rates of exchange, and other reports.

OOCL Mobile Apps

OOCL has links to the app stores so customers can download the light version of their app for free. 

• Apple App Store: https://itunes.apple.com/app/oocl-lite/id420862192?mt=8 
• Google Play Store: https://play.google.com/store/apps/details?id=com.oocl.oocllite 
• Android App: http://mbcapp.oocl.com/OOCLLITEapp/OOCLite-release_5.0.0.apk 

OOCL Social Media Support

Want to see if OOCL has vessel schedule visibility, port information, or supply chain info on its social pages? Here are the links. 

• OOCL Facebook: https://www.facebook.com/OOCLLogistics/ 
• OOCL Twitter: https://twitter.com/OOCLLogistics 
• OOCL LinkedIn: https://www.linkedin.com/company/oocl/ 
• OOCL YouTube Channel: https://www.youtube.com/user/oocl 

About OOCL

OOCL stands for Orient Overseas Container Line. It is based in Hong Kong and is a container shipping company. OOCL has offices with employees in 70 countries and 59 vessels. The company links Asia, Europe, North America, the Mediterranean, and the Indian sub-continent, the Middle East, Australia, and New Zealand. 

OOCL Headquarters Location Map