OOCL Customer Service Number

Do you want to be able to know where your shipment is right now and need the OOCL customer service number? Do you want to know how much cargo fits in a refrigerated truck? Maybe you need to know the rate to send a shipment of thingamajigs to Kalamazoo.  Keep reading to discover how to contact the right person at OOCL.

OOCL Customer Service Number

There are six “local” offices in the United States.

The first is in Salt Lake City, Utah. To call this office, dial 801-302-6625. The office is open Monday through Friday from 8:30 to 17:00 MT.

The Charleston, South Carolina office is open Monday through Friday from 8:30 – 12:00 ET. Call 843-881-2910.

The Chicago, Illinois office is open Monday through Friday from 7:30 to 17:00 CT. Its number is 630-645-9120.

Call the Houston, Texas office at 713-329-9200 from 8:30 to 17:00 CT.

Calling Long Beach, California? Call 562-499-2600, Monday through Friday from 8:30 to 17:00 PT.

The New York office is open from 9 to 17:00 ET. Call 212-428-2200.

OOCL Email/Contact Form

OOCL seems to work with mostly through contact forms. The general contact form is located here: http://www.oocl.com/eng/contactus/Pages/default.aspx?site=usa&lang=eng.

To receive a rate, fill out this form: http://www.oocl.com/eng/contactus/Pages/rateinquiry.aspx. Be prepared to fill out a lot of technical details to get a rate quote from this page. Besides filling out where the freight can be picked up and where it will be delivered to, you need to disclose what type of cargo you wish to ship. Also be prepared to share the type and size of the container and the shipping dates.

Once you have shipped, do you want to see where your cargo is? Click here: http://www.oocl.com/eng/ourservices/eservices/cargotracking/Pages/cargotracking.aspx?site=usa&lang=eng. Be prepared to search for the booking number or container number.

Is your cargo being sent via ship or train? Here is the webpage to search for your shipment: http://www.oocl.com/eng/ourservices/eservices/trackandtrace/Pages/default.aspx?site=usa&lang=eng.

To send an inquiry regarding tariffs, click here and fill out this contact form: http://www.oocl.com/eng/ourservices/eservices/tariffandrates/Pages/default1.aspx?site=usa&lang=eng.

OOCL Mailing Address

There are six different mailing addresses for the six branches in the U.S.

OOCL (USA) Inc
10913 S. River Front Parkway
Suite 200
South Jordan, UT 84095-5641

OOCL (USA) Inc.
4000 Faber Place Drive
Suite 400
Charleston, SC 29405

OOCL (USA) Inc.
801 Warrenville Road
Suite 300
Lisle, IL 60532

OOCL (USA) Inc.
7600 West Tidwell, Suite 710
Houston, TX 77040

OOCL (USA) Inc.
111 West Ocean Blvd
Suite 1700
Long Beach, CA 90802

OOCL (USA) Inc
Wall Street Plaza
88 Pine Street, 17th Floor
New York, NY 10005

OOCL Live Chat

OOCL does not offer a live chat option through their website.

OOCL Support Website

Most of the services are available on this page: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Pages/default.aspx.

Customers can choose from the following list of contact forms to receive information regarding their shipping needs.

Receive information about booking, shipping instructions, shipping details, arrival notices, invoices and payments, rates of exchange, and other reports.

OOCL Social Media Accounts

OOCL does not have links to their social media accounts from their website, but they do have a link to the app stores so customers can download the light version of their app for free. Here is the link for the app for Apple products: https://itunes.apple.com/app/oocl-lite/id420862192?mt=8.

Here is the app through GooglePlay: https://play.google.com/store/apps/details?id=com.oocl.oocllite.

To download the Android app, click here: http://mbcapp.oocl.com/OOCLLITEapp/OOCLite-release_5.0.0.apk.

OOCL Facebook: https://www.facebook.com/OOCLLogistics/

OOCL Logistics is located on this Facebook page. Customers may send messages via this platform.

OOCL Twitter: https://twitter.com/OOCLLogistics

Tweet to OOCL Logistics and learn about your shipping options through Twitter.

OOCL LinkedIn: https://www.linkedin.com/company/oocl/

See which of your connections can get you a job at OOCL.

OOCL Google+: OOCL does not seem to have a presence on Google+.

OOCL YouTube Channel: https://www.youtube.com/user/oocl

Watch videos of shipping from their YouTube Channel.

About OOCL

OOCL stands for Orient Overseas Container Line. It is based in Hong Kong and is a container shipping company. OOCL has offices in 70 countries and 59 vessels. The company links Asia, Europe, North America, the Mediterranean, and Indian sub-continent, the Middle East, Australia, and New Zealand. I would say that about covers it.

OOCL Headquarters Location Map