FedEx Freight offers extended coverage for large shipments under 1,200 lbs for businesses and enterprises. FedEx Freight provides this coverage throughout the United States, Mexico, Canada, and Puerto Rico. This extension of FedEx offers over 300 service centers to support their customer’s shipments, and for customers experiencing issues with their shipments, customers can reach out to FedEx Freight in the following ways:
FedEx Freight Customer Service Number
To contact Fedex’s Freight department, customers can call the listed numbers below to speak with a representative. Their primary customer service number is used for U.S residents using FedEx Freight for shipments and returns. However, below, customers can find service numbers for their express shipments, international callers, technical support for account-related issues, and volume inquiries for larger shipments, among other services.
FedEx Freight Customer Service Number: 866-393-4585
FedEx Freight Customer Service U.S. Express Freight Number: 800-332-0807
FedEx Freight Customer Service International Number: 866-393-4685
FedEx Freight Customer Service Technical Support Number: 800-435-7949
FedEx Freight Customer Service Volume Services Number: 888-465-5646
FedEx Freight Customer Service Freight Solutions: 888-444-5940
FedEx Freight Customer Service Mailing Address
FedEx Freight also provides its customers with multiple mailing addresses to contact different departments for their services. These include customer relations for inquiries about shipping, their headquarters for business inquiries, and specific office locations for redirecting information and packages to the correct departments.
FedEx Freight Customer Service Mailing Address:
FedEx Freight Customer Service Headquarters: 1715 Aaron Brenner Drive Suite 600 Memphis, TN 38120
FedEx Freight Customer Service Mailing Address: 3875 Airways, Module H3 Department 4634 Memphis, TN 38116
FedEx Freight Customer Service Harrison AR Office: 2200 Forward Drive Harrison, AR 72601
FedEx Freight Customer Service P.O Box: P.O. Box 840 Harrison, AR 72602-0840
FedEx Freight Customer Service Lakeland, FL Office: 333 E. Lemon St. Lakeland, FL 33801
FedEx Freight Customer Service P.O Box: P.O. Box 95002, Lakeland, FL 33804-500
FedEx Freight Customer Service Freight Solutions Mailing Address: 1475 Boettler Road Uniontown, OH 44685-9584
FedEx Freight Customer Service P.O Box: P.O. Box 5000 Green, OH 44232-5000
FedEx Freight Customer Service Email Address
FedEx provides its customers with email addresses to allow customers to dispute shipment updates, recover lost tracking numbers, redirect packages, and provide overseas solutions for international businesses.
FedEx Freight Customer Service Help Center
Below, customers can find the FedEx Freight customer support center for handling all questions and concerns related to supply chains, regional coverage, time-sensitive shipments, and other related topics. Through this section, customers can also reach out to a Freight specialist to get consultations about various shipment sizes and costs. The customer support page helps redirect customers to specific resources, including tracking shipments, resources for new customers, and other tools for managing freight packages.
FedEx Freight Customer Service Help Center: https://www.fedex.com/en-us/shipping/freight-services/customer-solutions-support.html
FedEx Freight Customer Service Package Guide
The FedEx Freight package guide provides resources for new businesses. Through their package guide, customers can learn about basic shipping conventions used for freight services, including palette construction, observing temperature fluctuations, and other concerns with handling packages. Their resource guide also provides additional contact information for further support.
FedEx Freight Customer Service Package Guide: https://www.fedex.com/en-us/shipping/freight/packing-guide.html
FedEx Freight Customer Service Shipment Manager
Customers and small businesses can keep track of their outgoing shipments through the shipment manager when using FedEx Freight services. Their shipment manager can be accessed by downloading software integrations, account access, server downloads, and their FedEx Shipment Manager lite option for non-account holders.
FedEx Freight Customer Service Shipment Manager: https://www.fedex.com/en-us/shipping/ship-manager.html
FedEx Freight Customer Service Calculate Shipment
FedEx Freight customers looking for quick estimates for their shipments can use the freight shipments calculator available on their website. Their calculator estimates prices based on shipment weight, classification, destination, and additional surcharges associated with packages.
FedEx Freight Customer Service Calculate Shipment: https://www.fedex.com/en-us/shipping/freight/calculate-freight-quote.html
FedEx Freight Customer Service Live Chat
FedEx also provides a customer support chat for freight shippers, small business owners, and individual consumers looking to speak with a representative about general questions and concerns. Their online chat feature is included on a webpage that also redirects users to their various FAQ hubs and how-to guides for processing shipments.
FedEx Freight Customer Service Live Chat: ttps://www.fedex.com/en-us/customer-support.html
FedEx Freight Customer Service Contact Us Form
Through the link below, customers can fill out a contact form to connect with a representative and schedule an appointment for concerns and questions related to freight shipments. Their contact form helps connect customers to the FedEx sales team, and for specific assistance, it also lists additional customer service numbers along the right side of the page.
FedEx Freight Customer Service Contact Us Form: https://ical.fedexdigitalcalendar.com/digitalcalendar/LandingPage/OpenCalendar?calendarGUID=9A930D87-B4A4-47D3-85B0-AEC5A2A12600
FedEx Freight Customer Service Mobile App
To help manage shipments and returns, customers using FedEx Freight can also download their mobile app, which is available on both IOS and Android devices.
FedEx Freight Customer Service Social Media
To keep track of the latest from FedEx and their associated services, customers can follow them on social media. Their social media platforms are primarily used for connecting with the FedEx company for news updates and policy changes.
About FedEx Freight
FedEx Freight refers to Fedex’s freight services for small business owners and individuals looking to ship large, bulk shipments under 2,000 lbs or less-than-truckload shipments. FedEx Freight has earned over $7.1 billion over the course of the 2020 fiscal year and helps service people all across the United States and various international countries like Canada and Mexico.
Customer Service Number: 866-393-4585
Address: 3875 Airways, Module H3 Department 4634 Memphis, TN 38116
Contact Points: Website, phone, mail, email, live chat, contact us form
Services Supported: less-than-truckload shipping, package shipping, delivery service