Fingerhut Customer Service Number

Using Fingerhut’s online resources, customers can contact the corporation using their customer service phone number, email address, or mailing address. Fingerhut is an online catalog retailer perfect for customers who need to rebuild their credit. With award-winning customer service, resources, low monthly payments, and an opportunity to rebuild a credit score, Fingerhut provides a vital shopping service in the United States. Fingerhut uses the web to sell appliances, electronics, clothing, health and beauty products, and more.

Fingerhut has built a great reputation for customer service. They’re dedicated to maintaining account protection that secures your personal information, allowing customers to decide whether to “share my personal information.” They do a fantastic job helping customers build credit through credit education and their Fingerhut credit account. This account is known for its reasonable minimum interest charges, ease of payment thanks to account minimum payment amount options, low returned payment fees, and reasonable late fees. The Fingerhut website offers several options to do an account overview and determine if you’re eligible for a credit line increase, your minimum payment, and if it’s time for your next purchase. 

As well as manufacturer contact information, product guides, and policy transparency, Fingerhut also provides a range of ways to purchase a new item. These include reasonable payment terms, an easy-to-read payment chart, and the option for deferred payment purchases that give you time to pay. These resources allow customers to determine the benefit of buying trusted brand names, viewing the advertised price of products using a catalog search, and more. Customers often have inquiries regarding specific aspects of their ordering process, return policy information, shipping charges and duration, damaged items, deferred payment offers, changing payment due dates, credit line increases, online accounts, and other logistical elements of the Fingerhut customer experience.

Fingerhut Customer Service Numbers

Fingerhut’s website provides several options for contacting a customer service representative. These representatives are ready to help you by providing credit education, your minimum payment amount, payment terms, and other details about your Fingerhut Credit account, such as your interest charges. They can also connect you with the manufacturer’s contact information, help you with an account overview, and understand the existing balance payment chart. They’re even willing to do a catalog search with you and let you know more about the trusted brand names you can find in their product line. California residents may wish to ask about the California Collection Notice and how that may benefit or hinder them.

For a general customer service inquiry, call 1-800-208-2500 between 8 am and 4 pm from Monday through Friday.

To place an order, call 1-800-603-7052 on a 24/7 basis.

For product support, follow this link for the contact information of a product’s manufacturer: https://www.fingerhut.com/content/Manufacturer-Contact-Information?pageName=Manufacturer-Contact-Information

Fingerhut Customer Service Number: 1-800-208-2500

Fingerhut Orders: 1-800-603-7052 

Fingerhut Email Contact Form

To communicate with Fingerhut digitally, follow this link: https://www.fingerhut.com/customerService/emailUs.

The customer can send an email to Fingerhut, specifying their brief reasons for contacting, name, customer number, and a full-length message detailing your message for the company.

Fingerhut Mailing Address

Fingerhut has two separate mailing addresses.

For customer service-related purposes, address your mail to their offices in St. Cloud, Minnesota:

Fingerhut Customer Service
6250 Ridgewood Road,
St. Cloud, MN 56303 

Or, to send a payment through the mail, use the following address:

Fingerhut
P.O. Box 166
Newark, NJ 07101-0166

Fingerhut Customer Support Website

Fingerhut’s customer service website ( https://www.fingerhut.com/content/customerservice ) is an effective way of getting information about your account and the services provided by Fingerhut. You’ll find valuable guides to the California collection notice and how it impacts California residents, how to access your account number, and how to calculate subsequent interest charges. Those looking to investigate options for buying from Fingerhut may be interested to learn about the Deferred Payment purchases option, the current advertised price, and when the minimum interest charges will begin.

Fingerhut also has a section for FAQs, which allows customers to see the common questions that other customers are asking. This will be the fastest option for certain concerns, as the answer will already be presented. People often ask Fingerhut about order information, deliveries, returns and Shipping, payments, balances, and accounts, specifics regarding Fingerhut credit, and all sorts of product information.

Since Fingerhut offers many manufacturers’ diverse catalogs of products, comprehensive customer support is required, and the website delivers. Ample contact information and other sources of information are easily accessible using the Fingerhut customer service web resources.

Fingerhut Social Media

Fingerhut communicates with their followers through several major social media platforms.

• Fingerhut X/ Twitter: https://twitter.com/Fingerhut 
• Fingerhut Facebook: https://www.facebook.com/Fingerhut/
• Fingerhut LinkedIn: https://ca.linkedin.com/company/fingerhut
• Fingerhut Pinterest:  https://www.pinterest.com/fingerhutbrand/
• Fingerhut Youtube: https://www.youtube.com/user/FingerhutDotCom

Fingerhut Frequently Asked Questions

What do I need to track a Fingerhut order? 

When you provide an email address during ordering, you’ll receive an email that shows the tracking information. You can also get the Fingerhut app through the app store to check your orders or sign onto the online account and select My Orders on the left menu. If more than two days have passed since the indicated package delivery date, you may need to download an affidavit form to file a research request to find your package. Be certain that you’ve checked the area around your residence, such as your porch or garage. You may also want to check with your building manager or neighbors to see if it was delivered to the wrong location. After filling out the affidavit, email it directly back to Fingerhut for the fastest response time. They will begin an investigation and update you within three days in most cases to inform you of their results.

What if I need to cancel an order? 

Your order begins to be filled as soon as the order is processed. Order cancellation is best achieved through the customer service department. However, it may be too late to stop the shipment from going out. If this is the case, you can return it by following the instructions included in the shipment as soon as you receive it.

Products are missing from the order; what do I do? 

Start by checking the status of your order through the My Orders menu on the website. From there, you’ll select order history. A confirmation email will arrive at your provided email address once the shipment is sent. In this email, you’ll find the relevant tracking information you can use with your postal carrier. These confirmation emails will only be sent if the item is shipped from their warehouse. If more than two days have passed since your package was supposed to be delivered, download the affidavit form to initiate an investigation into the missing package. As always, be sure to check the area around your residence and check with neighbors or your building manager to determine if it was misplaced or picked up by accident. Upon completing the affidavit, email it back to Fingerhut to get the fastest response times. Investigations typically take three days, at which point you’ll be updated about the investigation’s outcome.

Is my order eligible to be picked up using Local Pickup? 

Some Fingerhut items may be available for Local Pickup based on their total dimensions and overall weight. If your package is eligible, Express and standard pickup options will also be provided at the checkout.

I can’t ship an order to an address other than my billing address; why? 

Your first order will require the billing and shipping address on your Fingerhut Credit to match. This is done to ensure that your order is, in fact, being shipped to the account holder. After this initial order, changing the shipping address to something other than your billing address is possible. You can change the address on your initial order by using a different form of payment, such as a debit or credit card.

Where do I find a list of shipping charges? 

You can find this information in the customer support area of the Fingerhut website.

Are all Fingerhut Products able to be shipped using Express Shipping? 

The product address and Shipping address must be eligible for the express shipping option to be used. Some items, such as oversized items, back ordered items, those shipped from the manufacturer, and products unable to be shipped via air, are not eligible for Express Shipping. This option is otherwise available to all 48 contiguous states, excluding those addresses on APO/FPO locations and PO Boxes. The option will be listed in your checkout process if the item is eligible for Express shipping. If it’s not available, Express Shipping is not available.

What is meant by Standard Shipping? 

The precise definition depends on where the order is going. Standard Shipping generally means your order will be delivered within a period of 5 to 7 business days. It may require additional time if the item is engraved or monogrammed with a personalized image or message or if the product is oversized, including appliances and furniture. Updates on your order status can be found via the My Orders area of your online account. Express Shipping is available on some products for those seeking even faster Shipping.

What is meant by Express Shipping? 

Products ordered with Express Shipping will depart the warehouse within one business day and should arrive at their destination within two business days of placing the order. Express Shipping costs $14.99 per item being sent and is not available for every item in the Fingerhut inventory. Business days exclude both holidays and weekends.

Why does my item say “Ships directly from supplier”? 

Some products are not shipped from the Fingerhut Warehouse. Instead, these items are shipped by the manufacturer or supplier. This is known as a “drop shipment.” When you order an item like this, you will receive an email notification of the expected delivery date. As we are not the shipper, we cannot provide the Express Shipping option or guarantee delivery.

What is meant by Curbside Delivery? 

This refers to an item delivered outside a location’s main entrance, such as an apartment building. This form of delivery will not deliver directly into your home, business, or apartment. You will be notified of this delivery by the company, who will also contact you to set up a time for delivery. Curbside shipment cannot be delivered to AK, HI, or APO/FPO. Free shipping promotions do not apply to Curbside delivery.

About Fingerhut

Fingerhut has grown a lot since the beginning of 1948. The company functions as a department-style store that specializes in providing credit opportunities for many who have been turned down for credit or had related issues in the past. Finger offers household, jewelry, electronic, and general shopping possibilities with low monthly payments.

Fingerhut Headquarters Location Map