Fios Customer Service Number

Unfortunately, Internet, television, and home phone services are not always reliable. While those problems are not always the fault of the provider, companies like Fios have customer service representatives available to help at a moment’s notice. With Internet providers, their customer service representatives are not just available when problems arise, they are also there for new users to get answers to questions and for potential customers to sign up for services. Fios has a customer support phone number that is staffed with live help.

Fios Customer Service Numbers

Fios, a provider known for its high-speed Internet, comprehensive television packages, and reliable phone services, offers multiple contact options to address the needs of both existing and potential customers. Here’s a clearer overview of how to get in touch with Fios for various services:

For Existing Customers:

If you’re already enjoying Fios internet plans and need assistance, customer support is readily available. You can contact Fios’s customer service team by dialing 800-837-4966 (800-VERIZON). The team is available to help with any questions or concerns during the following hours:

• Monday through Friday: 7:00 am to 12:00 am EST
• Saturday: 8:00 am to 12:00 am EST
• Sunday: 9:00 am to 10:00 pm EST

This number can assist with a range of issues, including technical support, home phone plans, device payment terms, troubleshooting service disruptions, and other inquiries.

For New Customers:

For individuals looking to start an internet and phone service with Fios, Verizon has a dedicated line at 866-748-3926. This number is specifically for ordering new Internet, television, or phone services with Verizon Fios Internet. Representatives are available to guide you through the selection and setup process, ensuring you choose the best package for your needs.

Fios is committed to providing exceptional Verizon customer service through these dedicated channels, ensuring both current and prospective customers receive the assistance and information they require.

Fios Mailing Address

The mailing address for Fios can be used for businesses requiring resources from the Verizon company. Below, you can find the address where you can mail your letters for concerns with your billing inquiry, get information about business resources, technology partners, and executive briefing programs, and receive promotional credits from Verizon service:

Fios Mailing Address:

Verizon Corporate Office
140 West St,
New York, NY 10013

Fios Customer Support Website

Fios has a useful customer service website that provides information and links. The phone number for ordering a new service is in bold at the top of the page. The website also includes information about the latest deals. At the bottom of the Verizon customer service website is a bright red link that opens a chat window for live assistance during open hours.

Fios Customer Support Website: https://fios.verizon.com/contact-us.html

On the website, it is also possible to find answers to questions about billing, contracts, and referrals. There are also links for issues with the Internet, phone, and television. There is also a direct link to Verizon to find even more answers to complicated questions. If you are moving or transferring service, you can call Fios to get help with that process.

Fios Live Chat

Verizon knows waiting can be a drag, especially when you’ve got questions or need help right away. That’s why they’ve got a super handy live chat feature for both people at home and businesses. If you’re using Fios for your Internet, TV, or home phone, you can quickly jump onto Verizon’s website, log into your account, and start chatting with someone who can help you out in real-time. It’s like texting, but you’re talking to someone who knows all about Verizon services and can help you fix problems or answer your questions about your Internet or phone plan. And the best part? You don’t have to wait on hold or listen to music. Just click on the link to start a chat. 

Fios Live Chat: https://www.verizon.com/support/residential/contact-us/contactuslanding.htm.

Fios Social Media

Fios is not just a name you hear on TV or see on a billboard; they’re also pretty active online, especially on social media. They use these spaces similar to community forums, special deals you can’t find anywhere else, news about the latest gadgets and technology, and updates about TV shows that a lot of people watch on Fios. If you’re into staying up-to-date or just like finding good deals, you might want to check out their pages. Here’s where you can find Fios on social media:

Instagram: https://www.instagram.com/fios/

Twitter: https://twitter.com/verizonfios

Facebook: https://www.facebook.com/Fios/

LinkedIn: https://www.linkedin.com/company/verizon

About Fios

Fios is the part of Verizon that provides the fastest internet service available. Fios uses a network that is composed of 100% fiber optics, so it can deliver the fastest Internet, home phone, and TV services available today. Unfortunately, Fios is not available in every community at this time. Customers who have Fios available in their communities can bundle all three services together, or they can choose one or two services for their homes. Fios television services have clear live television, premium movie channels, and on-demand streaming. There are extra fees for some of the television services. Fios internet has speeds up to 500 Mbps, so customers who are not familiar with fiber optics will notice a big difference over DSL speeds. Fios also offers a digital voice home phone system that also uses fiber optics, making phone calls easy to hear. Fios customers can choose add-ons like voicemail and call forwarding. There are a few different phone packages available.

Fios Headquarters Location Map