FPL Customer Service Number

FPL is more than just an energy provider to Florida; it’s a committed partner, fueling homes and businesses while driving innovations for a sustainable future. Customer support stands at the core of FPL’s mission, ensuring you can effortlessly manage your account, troubleshoot issues, and navigate the complexities of energy service with ease.

FPL Customer Service Number

Accessible customer service is the cornerstone of FPL’s promise to Florida. Our Customer Care agents are on standby to ensure your home remains powered without interruption. From account management to billing inquiries or immediate outage reporting, our specialists deliver swift resolutions.

Customer Service Hotline: 1-800-966-4875

Available: Mon – Fri 7:30 am – 7:30 pm, Sat 8 am – 5 pm

For 24/7 outage reporting:

Outage Hotline: 1-800-468-8243

FPL Mailing Address

Prefer a paper trail? FPL respects your preferred communication style. Mail in your questions or concerns for a thorough and thoughtful response. 

Mailing Address:

FPL General Mail Facility
Miami, FL 33188-0001

FPL Online Support

Our online support hub stands ready to assist with a range of services. Whether you’re looking to report an outage, review billing statements, modify services, or simply seek answers, our website provides a seamless experience for all your utility needs.

Get Online Support: FPL Support

FPL Social Media

Join the vibrant FPL community on social media to engage with customer care agents. It’s the perfect blend of convenience and personal touch, enabling you to swiftly manage your account or seek expert guidance.

• Facebook: FPL on Facebook
• Twitter: FPL on Twitter
• YouTube: FPL on YouTube

FPL Blog

For the curious and the eco-conscious, the FPL blog is a treasure trove of expert articles on clean energy, innovative solutions, and energy usage tips, fostering an informed customer base.

Explore the Blog: FPL Blog

Who Needs to Contact FPL Customer Service?

FPL (Florida Power and Light) customer service is a crucial contact point for residents and businesses in Florida, especially for those who are FPL customers requiring assistance with their electricity and energy services. This includes households of varying sizes and income levels, particularly those seeking information about clean energy, billing inquiries, and power outage reports. It’s also vital for individuals exploring financial assistance options, such as those related to the Affordable Care Act, premium tax credits, or support for low-income households.

Why Contact FPL Customer Service?

Customers might need to contact FPL customer service for various reasons, including managing their FPL account, reporting power outages, understanding their electricity usage, and getting assistance with billing cycles. It’s also essential for those inquiring about eligibility for financial assistance based on household income, modified adjusted gross income, or unemployment compensation. FPL customer service can provide information on clean energy options and help with enrollment or termination of services.

What Kind of Assistance is Provided?

FPL customer service can help with the following:

• Managing FPL accounts and understanding billing cycles.
• Reporting and resolving power outages.
• Information about financial assistance based on household size, income, or other eligibility criteria.
• Guidance on clean energy options and energy usage.
• Support for applying or terminating FPL services.
• Assistance with using debit cards or bank accounts for bill payments.
• Providing supporting documentation for various service-related processes.

Additional Information for Customers

FPL customers should be aware of the company’s commitment to clean energy and innovation in electricity supply. Understanding FPL’s role in the community, especially regarding human services and support for poverty-stricken areas, can be beneficial. Customers looking for affordable coverage options or those at 100 percent of the federal poverty level may find additional resources and guidance from FPL’s customer service. Moreover, customers can learn more about FPL’s history, service ethos, and commitment to the United States, particularly in Northwest Florida, through various informational resources provided by FPL.

About FPL

FPL’s story began in 1925, and since then, it has been a beacon of progress, pioneering eco-friendly electricity solutions for Florida. Recognizing the essential nature of their services, FPL dedicates itself to exemplary customer support, ensuring no household is left in the dark.

FPL Headquarters Location Map