FPL is an energy company that provides service to Florida. They are dedicated to the communities they work in and attempt to innovate in order to better serve them. Crucial to that service is customer support. Through their helpful customer care agents, you can manage your account, resolve any issues you may be facing, and get answers to all of your questions.
FPL Phone Numbers
FPL understands that one of the most crucial parts of customer service is being available by phone. Therefore, they have Customer Care agents ready to take your call and help resolve your issues. Over the phone, you can manage your account, as well as report issues, and pay or dispute your bill. Their trained experts are there to provide quick and satisfactory service so that you never have to go without power. To reach a customer service representative, call the number below.
Service Representatives are available Mon-Fri 7:30 AM to 7:30 PM and Sat. from 8 AM to 5 PM
If you need to report an outage, there will be customer care agent there to receive your report 24/7. Call 1-800-468-8243.
FPL Mailing Address
If you would rather not solve your issue over the phone, you can also mail in any inquiries or complaints. This can allow you to get service without waiting on hold and will ensure that an expert takes the time to give you satisfactory support. To reach FPL by mail, send to the following address:
General Mail Facility
Miami, FL 33188-0001
FPL Support Website
The FPL support website is the hub for anything you need to do in reference to your account or services. Online, you can report an outage, pay your bills, review your past statements, change or cancel your services and find answers to all of your questions. This is one of the most convenient ways to get support as long as you can navigate the fairly organized website. To take any of the aforementioned actions, visit https://www.fpl.com/support/contact.html.
FPL Social Media
In order to open up extra avenues of support, FPL utilizes its social media pages as places where you can connect with a customer care agent. This is very convenient and can be one of the quickest ways to get put in touch with a real person. Just like on the phone, they can chat with you and answer your questions, as well as manage your account or direct you to an expert on the issue you are dealing with. In order to get in contact with FPL, visit any of the social media pages below.
To see their Facebook page, visit https://www.facebook.com/pages/Florida-Power-and-Light-Corporation/152158568131298.
To connect with them on Twitter, visit https://twitter.com/insidefpl.
To see helpful videos, visit http://www.youtube.com/user/fpl.
A good way to find information and answers to your questions is by visiting the FPL blog. Here you can find articles written by experts in every department and even connect with both employees and other customers. This can be a very helpful way to interact and learn how to get your issues resolved through quicker and easier solutions. To view the blog, visit http://www.fplblog.com/.
FPL is an energy company that operates in Florida. Started in 1925, they have been an early adopter and innovator of new technology to provide the most efficient and environmentally friendly electricity to their customers. Understanding how crucial their service is, they are dedicated to providing the best customer support and making sure that no one goes without their essential electric utilities.