Georgia Power Customer Service Number

As one of Georgia’s most prominent electrical utility providers and a member of the Southern Company family of businesses, Georgia Power Company plays a vital role in the lives of many local families. If you’re a Georgia Power customer, there may come a time when you need to contact customer support to help with utilities-related issues. Given how vital electricity is to various components in your life, it’s essential to know you can rely on your provider to respond to inquiries promptly. Georgia Power customer service provides a way to get customers information about their electric service while ensuring customer satisfaction.

This article will share all the different avenues to contact the right customer care specialist for your problem.

Georgia Power Customer Service Number

Georgia Power operates several different customer care phone numbers for its clients. The phone number you call will vary depending on your problem type. Georgia Power provides numbers for power outages, discussing an outstanding balance, updating contact information, making a credit card payment, finding a payment location, and asking questions about your electric bill. Handling your energy bill typically requires the primary account holder to call, but you can also provide an authorized user to a Georgia Power Representative to assist. 

Georgia Power Customer Service Number: 1-888-660-5890

Customer Service Hours: 24/7

• For power outages, call 1-888-891-0938, 24/7
• For residential payments, call 1-888-660-5890 (select option 2, press two again)
  • Hours are as follows: Monday – Friday: 7:00 am – 9:00 pm (EST)
• For business client customer service, call 1-888-655-5888
  • Hours are as follows: Monday – Friday: 8:00 am – 6:00 pm (EST)

Georgia Power Email/Contact Form

Georgia Power does not provide a direct email address to contact their customer support team. They have an online contact form that can be used to submit questions to their customer care department. You will then receive an email response regarding your inquiry. 

Georgia Power Contact Form:

https://customerservice2.southerncompany.com/CustService/ContactUs?mnuOpco=gpc

You can submit your personal details, account details, email address, and questions or comments here. This is one of the best ways to contact Georgia Power online.

Georgia Power Mailing Address

If you would like to send traditional mail to Georgia Power, they accept letters at their headquarters in Georgia. 

Georgia Power Headquarters Mailing Address:

Georgia Power
241 Ralph McGill Blvd NE
Atlanta, GA 30308

Georgia Power Customer Support Website

To find quick answers to common problems, head to Georgia Power’s customer service website. Their customer service page provides information on various customer-related topics. Here, you can sign up for paperless billing, review your electric bill, schedule a stop service, read their privacy statement, or check your outstanding balance. You can also use the Georgia Power app to pay your power bill through a digital wallet, credit card, or various other funds sources. 

Georgia Power Customer Support: https://customerservice2.southerncompany.com/CustService/ContactUs?mnuOpco=GPC

Various topics include electric service, billing, power outages, outdoor security lighting, and other popular questions. Each subsection has common issues related to the topic. This is a great resource to get started with.

Georgia Power Social Media

If you’re like many modern consumers, you may wish to contact Georgia Power via social media. While Georgia Power is only a locally based company, they still maintain an extensive social media profile. They have tens of thousands of followers on some of their accounts. They actively respond to customer concerns via their social media platforms. Links to their social media accounts are provided below:

• Georgia Power Facebook: https://www.facebook.com/GeorgiaPower
• Georgia Power Twitter: https://twitter.com/georgiapower
• Georgia Power LinkedIn: https://www.linkedin.com/company/georgiapower

About Georgia Power

Georgia Power is a local utility company based in Atlanta, Georgia – it supplies electricity to most areas in the state. The business is a direct subsidiary of the parent company, Southern Company, which operates various utility companies throughout the United States. The firm employs over 8,000 individuals – it was initially formed in 1902 but began its current utility services in 1945.

Georgia Power uses various generation techniques to provide electricity to its customers. Coal and nuclear energy are two of its most dominant energy sources. It also uses several hydroelectric dams in the state of Georgia. Georgia Power’s parent company, Southern Company, is listed on the New York Stock Exchange.

Customer Service Number: 1-888-660-5890

Physical Location:

241 Ralph McGill Blvd NE,
Atlanta, GA 30308

Company URL: https://www.southerncompany.com/

Services Supported: Gas and Electrical Power Services

Georgia Power Headquarters Location Map