As one of Georgia’s most prominent electrical utility providers, Georgia Power plays a vital role in the lives of many local families. If you’re a Georgia Power customer, there may come a time that you need to contact customer support to help with a utilities related issues. Given how vital electricity is to various components in your life, it’s important to know you can rely on your provider to respond to inquiries promptly. Georgia Power has developed a range of different customer support platforms that you can use to contact their customer care team.
This article will overview all the different avenues you can take to get in contact with the right customer care specialist for your problem.
Georgia Power Phone Number
Georgia Power operates several different customer care phone numbers for their clients. Depending on the type of problem you have, the phone number you call will vary. Georgia Power has different phone numbers for power outages, payments, customer service, and business-related matters. Below we outline the various customer service numbers you can contact if you need to speak with a live person:
For power outages, call 1-888-891-0938
Hours are as follows: 24/7
For residential payments, call 1-660-5890 (select option 2, press 2 again)
Hours are as follows: Monday – Friday: 7:00 AM – 9:00 PM (EST)
For general customer service, call 11-888-660-5890
Hours are as follows: 24/7
For business client customer service, call 1-888-655-5888
Hours are as follows: Monday – Friday: 8:00 AM – 6:00 PM (EST)
Georgia Power Email/Contact Form
Georgia Power does not provide a direct email address to contact their customer support team. They have an online contact form that can be used to submit questions to their customer care department. You will then receive an email response regarding your inquiry. To use Georgia Power’s contact form, head to the following domain:
Here you will be able to submit your personal details, account details, email address, and your question or comment. This is one of the best ways to get in contact with Georgia Power via the internet.
Georgia Power Mailing Address
If you would like to send traditional mail to Georgia Power, they do accept letters at their headquarters in Georgia. The full Georgia Power mailing address is displayed below:
241 Ralph McGill Blvd NE
Atlanta, GA 30308
The United States of America
Georgia Power Live Chat
Unfortunately, Georgia Power does not have a live chat function on their website. If you’d like to get in contact with them via the internet, the best option is to fill out the contact form mentioned earlier in this article.
Georgia Power Customer Support Website
If you want to find quick answers to common problems, you can head to Georgia Power’s customer service website. Their customer service page provides information on a variety of different customer-related topics. You can find their customer support site located at https://customerservice2.southerncompany.com/CustService/FindAnswers.
There is a choice of topics that includes electric service, billing, power outages, outdoor security lighting, and other popular questions. Each subsection has common issues related to the topic. This is a great resource to get started with.
Georgia Power Social Media Accounts
If you’re like many modern consumers, you may wish to contact Georgia Power via social media. While Georgia Power is only a locally based company, they still manage to maintain an extensive social media profile. They have tens of thousands of followers on some of their accounts. They actively respond to customer concerns via their social media platforms. Links to their social media accounts are provided below:
Georgia Power’s Facebook: https://www.facebook.com/GeorgiaPower
Georgia Power’s Twitter: https://twitter.com/georgiapower
Georgia Power’s LinkedIn: https://www.linkedin.com/company/georgiapower
Georgia Power’s Google+: https://plus.google.com/105952277249706203911
About Georgia Power
Georgia Power is a local utility company based in Atlanta, Georgia – it supplies electricity to most areas in the state. The business is a direct subsidiary of parent company Southern Company, which operates various utility companies throughout the United States. The firm employs over 8,000 individuals – it was initially formed in 1902 but began its current utility services in 1945.
Georgia Power uses a variety of different generation techniques to provide electricity to their customers. Coal and nuclear energy are two of their most dominant energy sources. They also make use of several hydroelectric dams in the state of Georgia. Georgia Power’s parent company, Southern Company, is listed on the New York Stock Exchange.