If you purchase clothing or accessories from Gilt, you can use the Gilt customer service number to get in contact with their customer care team if you have any problems. Gilt has emerged as one of the nation’s most popular online shopping experiences. Thousands of men and women use the site to order apparel every month. With so many orders being fulfilled, it’s important to make sure there’s a solid customer service team behind the scenes. Fortunately, Gilt has a great customer service department that can help you fix any problems you might have. We’ll explore all the different contact points you can use for Gilt customer service.
Gilt Customer Service Number
As with most companies, if you want to get in contact with someone quickly, you’re best to call a live person. The Gilt customer service number gives you the opportunity to speak with a live person who is a specialist at handling customer requests. If you want to ensure that you resolve a problem fast, this is the best way to approach it. You can call the customer service number to ask about a missing orders, shipping costs, returns, product faults, promotions, Gilt gift cards, the Gilt loyalty program, and more.
To get in contact with Gilt, call +1 877 280 0545.
Hours are as Follows: Monday – Friday: 7:30 AM – 10:00 PM (EST); Saturday – Sunday (And Public Holidays): 10:00 AM – 5:00 PM (EST)
Gilt Email/Contact Form
If you want to submit a question or request to the customer service team using email, you can use the contact form provided on the Gilt page. This contact form is ideal for those who don’t want to use the customer service number to contact the customer care department at Gilt. You can use the contact form to inquire about orders, shipping, returns, product defaults, gift cards, and more!
To find the contact form, head online to https://support.gilt.com/hc/en-us/requests/new?ticket_form_id=326667. Here you can enter all of your personal details, as well as your query.
Gilt Mailing Address
Sometimes it’s best to put things in writing. If you have a complaint or query that you want to be answered via traditional post, you can send letters to the Gilt headquarters in New York. While this isn’t the fastest form of communication, it does work. Below is the full mailing address for the Gilt head office:
2 Park Avenue
New York, NY 10016
The United States of America
Gilt Live Chat
Gilt does not offer a live chat service for their customer base. Fortunately, their other customer service offerings are quite robust – make sure to check them out on this page!
Gilt Customer Support Website
If you want to find answers to common questions that you might have about Gilt or their services, the Gilt customer support website is often the most practical way to find solutions. If you don’t want to call the customer service number, you’ll most likely be able to find the help you need by looking through their FAQ section. You can find this section at https://support.gilt.com/hc/en-us/categories/360000049127-Customer-FAQ-s – s360000101427.
Here you will find information on the loyalty program, account settings, ordering, checkout, shipping and delivery, customer questions, and more. All the primary subject headers are located on the left side of the page.
Gilt Social Media Accounts
Social media is one of the primary forms of modern communication. As an online retailer, Gilt knows how crucial it is to have an active social media presence. If you prefer to contact retailers using social media, you’re not alone. Countless people use social media to speak with customer service representatives when they have questions. While Gilt doesn’t promote you using this for customer service inquiries, you can send private messages to most of their social media pages. Below are links to their primary social media accounts:
Gilt is one of the United States’ most prominent e-commerce websites – it specializes in providing clothing. The company originally began operating by providing flash sales of luxury brands to their customers – this gained the company notoriety during the early stages of its development. The company than began to expand rapidly, which proved hard when the organization increased revenues but was unable to turn a profit. The company was at one stage sold for much lower than it was originally valued at.
The company is currently owned by Hudson’s Bay Company. The parent company is traded on the Toronto Stock Exchange.