Are you sitting in the dark and need the Greystone Power customer service number? Maybe you need to pay your bill and want to know how to do so online. Like most power companies, Greystone offers lots of different options for customers to communicate with their customer service reps. Read on to discover which option is best for you.
Greystone Power Customer Service Number
Although there are a plethora of phone numbers, the most important one the outage number. If this is the case, call 866.GREYSTONE (866.473.9786). Other phone options are as follows:
For commercial energy audits, call 770.370.2072.
Do you have questions about commercial marketing? Call 700.370.2072.
To receive information about the co-op connections, the discount card program, dial 770.370.2439.
For member services, call 770.942.6576.
Need to set up new commercial service? Call 770.942.6576.
For new residential service dial 770.942.6576.
To talk with someone in the Greystone public relations department, call 770.370.2273.
For information regarding rebates, call 770.370.2070.
To request temporary service, call 770.942.6576.
Do you need a residential energy audit? Call 770.370.2070.
To start, stop, or transfer service, call 770.942.6576.
Phones are answered Monday through Friday from 8 a.m. to 5 p.m.
Greystone Power Email/Contact Form
If you are unable to make a call at this time, consider sending an email to mailto:[email protected].
This email is monitored Monday through Friday from 8 a.m. to 5 p.m.
You can also send a contact form if you have an online access issue, billing question, or another concern or feedback. Provide your Greystone account number and the best time for you to receive a call back from a customer service rep.
This form may be found at https://forms.greystonepower.com/forms/wss/form84.html.
Greystone Power Mailing Address
Greystone has two offices. The first is the central office, and the second is the district office.
4040 Bankhead Highway
Douglasville, GA 30134
Greystone Power District Office
120 GreyStone Power Boulevard
Dallas, GA 30157
Correspondence can be mailed to
PO Box 897
Douglasville, GA 30133
Greystone Power Live Chat
Greystone Power does not have a chat option on their website.
Greystone Support Website
Greystone’s support is divided into three sections: residential, commercial, and safety or storm support. Visit this page on their website for more information:
They also have a mobile app that can be used to pay your bill, view your bill history, and check your energy usage. Go to this page to begin the download process: https://www.greystonepower.com/mobileapps.
Greystone’s Social Media Accounts
Greystone also uses social media to communicate with their customers.
Greystone’s Facebook: https://www.facebook.com/greystonepower/.
Their Facebook account is monitored Monday through Friday from 8 a.m. to 5 p.m. Customers are free to send messages during this time.
Greystone’s Twitter: https://twitter.com/@GreyStonePower.
A customer can send public Tweets to Greystone, but the messaging service is not up and running.
Greystone’s LinkedIn: https://www.linkedin.com/company/greystone-power-corporation/.
Learn more about the business side of Greystone from their LinkedIn account.
Greystone’s Google+: https://plus.google.com/106036191226609573592.
Greystone has a minimal presence on Google+.
Greystone’s YouTube: https://www.youtube.com/channel/UCsv_LvH1EHCd0Hci0Tyjtgg.
About Greystone Power
Greystone Power serves eight counties west of Atlanta, Georgia. It is a not-for-profit cooperative. Its area is divided into nine districts, and a board member from each district is elected to help make decisions regarding the service.
Since it is a cooperative, residents are called members instead of customers.