By using the IC Solutions website, clients and customers can communicate with the company’s support representatives by using a selection of customer service options, such as their customer service phone number, physical mailing address, and email address. IC Solutions functions as a telephone service provider for inmates, generally working within prison facilities where inmates reside; ICSolutions is a way for customers to conveniently speak with friends and family members on the telephone. The company has created two options in regards to account types, which allow customers to pay for calls placed to them by the inmate they desire communication with; one is a “Prepaid Account” and the other a “Debit Telephone Account.”
The IC Solutions support page has sections devoted to FAQs, Purchase Payment Options, Account Setup, State-specific Customers, and suggested methods for purchasing prepaid phone services. Within these topics, customers use the page to find solutions to a variety of questions and issues about account details and functionality, receiving collect calls from inmates, making payments and types of payment options, getting refunds for themselves and inmates, and inquiring about other specific aspects within the IC Solutions range of services.
IC Solutions provides excellent customer service on a 24/7/365 basis.
IC Solutions Phone Numbers
The IC Solutions support page provides just one phone number for all customer care inquiries. Contacting a IC Solutions customer care representative to further your customer service query may be the fastest and best way of contacting the company.
For information regarding any element of customer care in regards to IC Services, call 888-506-8407. There are representatives available twenty-four hours a day, seven days a week.
IC Solutions Mailing Address
Although it is not the most efficient way to contact the company, customers can further their personal customer service inquiry by sending addressing their letter to IC Solutions’ main office:
2200 Danbury Street
San Antonio, TX 78217
IC Solutions Email Address
The IC Solutions “Contact Us” page gives the customer access to the company’s customer care email address, which can be an efficient way of contacting an IC Solutions professional.
Send an email to [email protected]. Representatives will respond promptly, as their customer care department is active on a 24/7 basis.
IC Solutions Customer Service Website
The IC Solutions customer care and support page (http://www.icsolutions.com/FriendsFamilyHome/Support/ContactUs.html) provides information regarding all of the types of service that IC Solutions provides. IC Solutions organizes this section of their site by topic; specific information relating to contacting the company, purchase and payment options, setting up an account, state-specific customers, and careers can be found by following specific tabs. Further, the FAQ page is full of excellent information about the company and its services. Many common quandaries are answers on this page, which sometimes acts as the fastest and best solution for customer support requests, as many questions are common. By using the FAQ page, many customers see that their question has already been answered, and are pleased to find a prompt solution to their problem. The IC Solutions FAQ page answers many questions and is a wealth of valuable customer information.
People use the page to find answers to questions about payment, specific elements of the IC Services business,
IC Solutions Social Media Accounts
Due to the nature and specialization of the company’s services, IC Solutions cannot be found on most major social media networks.
For LinkedIn, visit https://www.linkedin.com/company/icsolutions/
About IC Solutions
IC Solutions (Inmate Calling Solutions) was founded in 2002 and has since emerged as a leader in the field of corrections telecommunications. The company provides innovative solutions to the biggest questions in the industry and is currently working with more than 200 prisons, serving nearly 300,000 inmates. IC Solutions works all around the nations and focuses especially on six statewide Department of Corrections prison systems. IC Solutions uses their expertise to develop unmatched prison communication technologies with reliable and flexible service standards.