The Loot Crate customer service number aims to provide the best and fastest customer service possible. The Loot Crate customer support team works 24/7 to make sure that all issues regarding monthly crates, billing, and more are solved quickly and efficiently. They have a customer service phone number, email, live chat, and a specific app through Twitter that provides customer service. If you experience any problems with your Loot Crate or have questions feel free to contact them night or day in any time zone. To learn more about these customer care options check out the details in the rest of this article!
Loot Crate Customer Service Number
Customer service numbers are becoming less common in the online marketplace. However, Loot Crate does have a main line. It can be difficult sometimes to reach an associate on the phone, but the main line is 323-999-5353.
The best option for quick customer service is to reach them online through Twitter, email, or live chat. Find out more details about these services below!
Loot Crate Email/Contact Form
On the help center section of Loot Crate’s website, you can submit a request with your email and account information. You can inquire shipping, billing, or account information. You must indicate which crate you receive from a drop-down box. They will reply to you via your email address. The help center can be found here: https://help.lootcrate.com/hc/en-us/requests/new?_ga=2.74596114.185585569.1526333304-1486207459.1525665792.
Loot Crate Mailing Address
If you would like to send mail to Loot Crate if you would like to make a complaint in writing, you can do so by using their physical mailing address below:
Loot Crate, Inc.
3401 Pasadena Avenue
Los Angeles, California 90031
Loot Crate Live Chat
Unfortunately, live chat on Loot Crate’s customer service page is not available. However, you can reach out to them on AskLoot, their Twitter account. It gives quicker response to questions regarding account information, damaged items, and more.
Loot Crate Customer Support Website
Loot Crate is best reached via the internet on their contact forms. On their contact page, you can find how to get assistance from a customer support agent, supplier information, and press or content help. You can find it here: https://www.lootcrate.com/contact.
On the contact page, you can click the help link to fill out a form with your email contact and questions. There are also frequently asked questions available for you to explore.
Typically, the help center page on the website or social media is the fastest way to reach the customer service team.
Loot Crate Social Media Accounts
Loot Crate uses their social media accounts to reach their customers on different levels. They encourage customers to give them feedback as well as any concerns or complaints. They use their Twitter account called AskLoot to allow customers to reach out for support. You can direct message your information and questions to the account. It is monitored from 9:00 a.m.- 6:00 p.m. PST Monday through Friday.
You can also follow them on Snapchat to see updates on their products and connect with other users that are sharing their videos and photos on Snapchat about Loot Crate.
Their Facebook and YouTube pages showcase their monthly crates and have feedback from customers. Check out their social media pages below:
Loot Crate Facebook: https://www.facebook.com/lootcrate
Loot Crate Twitter: https://twitter.com/lootcrate
Loot Crate Instagram: https://www.instagram.com/lootcrate/
Loot Crate YouTube: https://www.youtube.com/user/LootCrate
Loot Crate Snapchat username: loot_crate
About Loot Crate
Loot Crate is a subscription for gamers and “geeks” that is a fan-based platform. They send monthly themed crates based on gaming and pop culture to subscribers internationally. The crates are based on gaming, movie, tv, sci-fi related merchandise. The original idea was to create a monthly “comic-con in a box”. The boxes change monthly based off video games and major companies like Nintendo, Cartoon Network, Nickelodeon, and Marvel. It has become a word wide leader in fan-commerce. They also have apparel crates that feature men and women clothing and accessories. Loot Crate was co-founded by Chris Davis and Matthew Arevalo in 2012. The company is headquartered in Los Angeles, California. In 2016, the company was ranked #1 on Inc’s Fasted Growing Private Companies.