Magic Jack Customer Service Number

Magic Jack’s customer service number is available any time of any day and is provided by a staff of people who are dedicated to bringing you the ultimate low-cost communication options. When it first came on the scene, it seemed impossible that it would be able to deliver on its promise to provide free telephone service to anyone with a computer that had a USB port. First created in 2007, it has continued to deliver precisely what it promised for over a decade and continues to innovate and advance its product with every passing year.

Magic Jack Customer Service Number

Are you having trouble with your Magic Jack device? Want to drop your local phone provider and are ready to order? Want to take advantage of their 30-day free trial? All of this and more is available through the customer service number listed below. Their helpful customer care staff will be available to help you set up your device, renew your service, and even help you block telemarketers’ phone calls from reaching your number. Convenience at its finest.

Magic Jack Customer Service Number: 1-800-624-4252 or 1-844-866-2442

Magic Jack Customer Support Website

Magic Jack has been answering customer questions for well over a decade now, and in that time, they have put together a comprehensive list of the most commonly asked questions relating to applicable fees, outbound calls, incoming calls, blocked numbers, recent posts, return shipping costs, and others. Every year, they update this area with the most recent information and newest tips and tricks for using your Magic Jack. You can get help with your magicJack password, transfer your license, turn on voicemail, or whatever you need. The solution is likely available through their FAQ at http://www.magicjack.com/faq/. Here, you find answers to concerns like whether magicJack works with WiFi.

Magic Jack Live Chat

Ready to have your mind blown? On top of all the other incredible features of Magic Jack, you can also take advantage of their incredible live chat line. It starts at https://support.magicjack.services/ and finds your concern on their complete customer support site. From there, you’ll be able to either use the solution provided or check in to their live chat system to get help from a live representative who can help you with your new VOIP line with an answering machine. This chat offers the kind of support that Magic Jack is known for and is part of what contributes to the rabid loyalty of their customer base.

Magic Jack Live Chat: https://support.magicjack.services/

Magic Jack Social Media

Magic Jack is all about communication, a philosophy they carry to their social media accounts. Every day, through their accounts, they provide updates on the latest developments involving their technology. They also offer their customers tips and tricks, videos showing how their product gets used, and on-the-fly support for those who submit their concerns through these social media outlets. No matter the time of night or day, a Magic Jack representative will be available to respond to your social media inquiries.

• Twitter: https://twitter.com/magicjack
• Facebook: https://www.facebook.com/magicjackApp

Who Needs to Contact MagicJack’s Customer Service?

Individuals utilizing MagicJack’s innovative communication solutions, from personal users to small business owners seeking cost-effective telephony services, may need to contact customer service. This need arises for various reasons, including setup assistance, troubleshooting, account management, and understanding the nuances of MagicJack’s VoIP (Voice over Internet Protocol) services. Customers interested in transitioning from traditional landline services to MagicJack, those experiencing technical issues, or users inquiring about additional features like the magicApp paid subscription also seek customer service support.

Why Would Someone Need to Contact Them?

Customers reach out to MagicJack’s customer service for several reasons:

• Setup and Installation: New users requiring guidance on setting up their MagicJack device for the first time.
• Technical Support: For troubleshooting issues related to call quality, device connectivity, or app performance.
• Account Management: Assistance with managing account settings, renewing subscriptions, or updating payment information.
• Service Features: Inquiries about features such as caller ID, conference call capabilities, automated call screening, and the integration of 911 emergency service.
• Billing and Charges: Questions regarding subscription fees, any additional fees for specific services, regulatory fees, and methods to renew or purchase prepaid credits for international calls.
• Number Portability: Help transfer an existing phone number to MagicJack’s service, inquire about obtaining a Canadian number, or select a specific area code.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

MagicJack’s customer service can assist with a broad spectrum of questions, services, and problems:

• Device Functionality: Ensuring the MagicJack device or app functions optimally with the user’s internet service provider.
• Feature Utilization: How to maximize the use of MagicJack’s features, including unlimited calls within the United States and Canada, international calling with prepaid credits, and text messaging through the mobile app.
• Subscription and Renewal: Guidance on the renewal process, understanding the money-back guarantee, and managing the magicApp paid subscription.
• Technical Issues: Addressing common technical problems like call dropping, poor call quality, and issues with incoming or outgoing calls.
• Account and Billing Inquiries: Clarifications on billing, applicable taxes, renewal fees, and understanding of the subscriber agreement.
• Emergency Services: Information on how MagicJack handles 911 calls and the associated regulatory requirements.

What Would be Helpful to Know?

When contacting MagicJack’s customer service, having your account information and device details readily available can expedite the support process. Understanding the specifics of your service plan, such as the difference between the free MagicJack service and the magicApp paid subscription, can also clarify your available features. Being aware of MagicJack’s policies on returns, shipping costs for returns, and the money-back guarantee period can save time when discussing refunds or device issues. Lastly, for international callers, knowing the availability of international prepaid credits and how to purchase them can enhance your MagicJack experience, allowing for seamless global communication.

About Magic Jack

2007 saw the first step toward a future that the phone companies had come to fear, a future where communication in all its forms would be free and the need for traditional land-based phones would be a thing of the past. Already having taken a hit at the hands of the growing cell phone market, landline providers knew they were in trouble when Magic Jack came on this scene.

If that wasn’t enough, they then took another step to challenge the status quo by introducing the Magic Jack Plus in 2011, a device that removed the need for a computer to use this service. Most remarkable is that when you switch to Magic Jack, you don’t have to sacrifice your existing phone number; you can transfer it to your Magic Jack for a small annual fee.

Magic Jack Headquarters Location Map