MailChimp customer service phone number can help you troubleshoot any issues that come up with your account. Mailchimp is well known for their digital platform which is also the best way to contact them for customer support. They do not have a customer service number to keep costs down and effectively troubleshoot through visual aids. MailChimp provides extensive customer support for their services, billing, account access and general technical support. Customer service is something MailChimp takes pride in, and although you cannot call them directly, they have various platforms on their website and through social media to reach them quickly and efficiently. If you are looking for information on the best and fastest way to receive customer service from MailChimp, we will explore these options in further details below!
MailChimp Customer Service Number
Unfortunately, MailChimp does not offer a customer service phone number. They cite their reasoning for limiting support to only online communication to keep prices low as well as helping customers through visual instructions to troubleshoot quickly and efficiently.
MailChimp Email/Contact Form
The best way to email MailChimp is directly from the website at https://mailchimp.com/contact/. This will provide interaction for you to ask your questions and provide your contact information to receive answers as soon as possible. If you are paying MailChimp customer, you can use the live chat feature for even faster service.
MailChimp Mailing Address
If you would prefer to contact MailChimp through the postal service, you can do so by using their mailing address below:
The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Atlanta, GA 30308
MailChimp Live Chat
MailChimp offers an option for live chat through their Knowledge Base platform under the technical support section. You must be a paying MailChimp user. By clicking “Chat With Us” you can open a live chat and speak with customer support.
MailChimp Customer Support Website
MailChimp offers customer support via their website for technical support, account access, service inquiry, billing, business partnership, and legal and privacy questions. The service form can be found here: https://mailchimp.com/contact/.
By selecting a topic that you are in need of help with, you will be directed to the proper customer support team to answer your questions and get your contact information if you would like to have further communication.
MailChimp Social Media Accounts
MailChimp is obviously known for being a large online platform, so they utilize their social media accounts to reach clients as well as provide quick customer service. Twitter is one of the fastest ways to get in touch with MailChimp, especially via direct message. They use their social media accounts to answer any questions, concerns, or address feedback as well as advertise to small businesses who may be interested in using the MailChimp services.
MailChimp also has applications for phones via Google Play and iOS. Check out their social media accounts below: concerns, getting feedback
MailChimp’s Facebook: https://www.facebook.com/mailchimp/
MailChimp’s Twitter: https://twitter.com/MailChimp
MailChimp’s Instagram: https://www.instagram.com/mailchimp/
MailChimp’s LinkedIn: https://www.linkedin.com/company/mailchimp
MailChimp YouTube: https://www.youtube.com/user/MailChimp
MailChimp is an email marketing service founded in 2009 that is run by Rocket Science Group. It is primarily used by small businesses to send creative emails, advertise, and build brands. MailChimp began as a paid service platform before adding a freemium option that is free for users to have an account but they have the option to pay for additional services within their account. MailChimp features services and tools such as marketing automation, email templates and design, landing pages, and ads on Google, Facebook, and Instagram. The company has been proven to help find an audience, engage, and grow the business or brand that a company is using the service for. In 2016, MailChimp was ranked number 7 on the Forbes Cloud 100 list. As the world’s largest marketing automation platform, you can bet that their customer service is just as important to them as it is to you.