McDonald’s is one of the most recognizable fast food restaurants on the planet. While McDonald’s sells franchises to independent owners around the United States, they still regulate their stores tightly to uphold their brand. If you have a problem with a McDonald’s outlet or product, there are various avenues you can use to contact their management team. If you need to contact an individual restaurant, you will need to use the individual owner’s details, not McDonald’s corporate information. This article will explore the various customer service options you have if you’d like to get in contact with the McDonald’s national customer service team.
McDonald’s Phone Number
If you’re looking to get in contact with McDonald’s via telephone, they have a central customer service number that you can call. If you have a problem with a McDonald’s product, or you need information about the nutrition of a product, calling their customer support team is a good option. They have a general hotline that can answer questions ranging from franchise information to problems with the McDonald’s mobile application. Their customer service number is 1- .
Their phone hours are as follows:
Monday – Sunday: 7:00 AM – 7:00 PM (CST)
McDonald’s Email/Contact Form
Unfortunately, McDonald’s does not offer a direct email address for contacting their customer support team. Instead, they have several online contact forms that you can use to get in contact with their team. The form that you use will depend on the inquiry that you’re making. If you’re trying to give feedback on a particular restaurant, you can submit your feedback via this form: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html.
If you’re trying to make a general inquiry, you should submit your question using the primary contact form. The form can be found here: https://www.mcdonalds.com/us/en-us/contact-us/general-inquiry-form.html. You can input your details and contact information along with your question. A customer service representative will email you a response!
If you’d like permission to use the McDonald’s trademark, you can submit a request via this form: https://www.mcdonalds.com/us/en-us/contact-us/trademark-permission.html. Make sure that you have a justifiable reason for using it.
McDonald’s Mailing Address
If you prefer to contact McDonald’s using traditional mail service, the company does accept mail at their national headquarters in Illinois. The full mailing address for McDonald’s is below:
2111 McDonald’s Dr.
Oak Brook, IL 60523
The United States of America
McDonald’s Live Chat
At present, McDonald’s do not have a live chat function for customer service inquiries. They prefer their customer base to use their customer service hotline and contact forms.
McDonald’s Customer Support Website
McDonald’s has an extensive customer support website that can help you find the answers to common questions. If you’re having problems with your mobile app or Arch Card, you can head to the customer support website to find out more information. They have a support homepage that covers all McDonald’s related topics. Whether you need information on the menu, franchising, gift cards, promotions, or other topics, you can find them on their customer support website at https://www.mcdonalds.com/us/en-us/contact-us.html. Each issue will have a variety of related questions and subtopics that you can choose from.
While complex problems will probably need to be dealt with by a live person, McDonald’s customer support site can solve most minor issues. Here you will also find additional links to the contact forms mentioned previously in this article.
McDonald’s Social Media Accounts
As a large, multi-national company, McDonald’s has a significant presence on most major social media platforms. McDonald’s interacts with their customer base through their social media accounts on a regular basis. They also respond to customer questions and concerns. If you’d like to contact McDonald’s using social media, the links to their social media accounts are below:
McDonald’s Facebook: https://www.facebook.com/McDonaldsUS/
McDonald’s Twitter: https://twitter.com/McDonalds
McDonald’s LinkedIn: https://www.linkedin.com/company/mcdonald%27s-corporation
McDonald’s Google+: https://plus.google.com/+McDonalds
McDonald’s is often considered the grandfather of the fast food industry. The company opened its first restaurant in 1940 – it has since expanded into a multi-national restaurant chain that has locations in over 100 countries. At present, there are over 36,000 McDonald’s restaurants worldwide. The business operates on a franchising model, in which they sell the rights to ownership to a third-party for operation. With over $24b in annual revenue and more than 350,000 workers worldwide, McDonald’s is the largest restaurant chain on the planet.
McDonald’s has a reputation for staying heavily involved in the operations of each of their franchises – their business model revolves around maintaining a perfect corporate image. For this reason, McDonald’s invest heavily in customer relations and support. The company is currently traded on the New York Stock Exchange.