McDonald’s Customer Service Number

McDonald’s is one of the most recognizable fast-food restaurants on the planet. While McDonald’s sells franchises to independent owners around the United States, they still regulate their stores tightly to uphold their brand. If you have a problem with a McDonald’s outlet or product, there are various avenues you can use to contact their management team. If you need to contact an individual restaurant, you will need to use the individual owner’s details, not McDonald’s corporate information. This article will explore the various customer service options you have if you’d like to get in contact with the McDonald’s national customer service team.

McDonalds Customer Service Number

If you’re looking to get in contact with McDonald’s via telephone, they have a central customer service number that you can call. If you have a problem with a McDonald’s product or you need information about the nutrition of a product, calling their customer support team is a good option. They have a general hotline that can answer questions ranging from franchise information to problems with the McDonald’s mobile application. 

McDonalds Phone Number: 1-800-244-6227.

Their phone hours are as follows:

• Monday – Sunday: 7:00 am – 7:00 pm (CST)

McDonald’s Contact Form

McDonald’s has several online contact forms that you can use to get in contact with their team. 

McDonald’s Feedback Form: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html.

If you’re trying to make a general inquiry, you should submit your question using the primary contact form. The form can be found here: 

McDonald’s Contact Form: https://www.mcdonalds.com/us/en-us/contact-us/general-inquiry-form.html. You can input your details and contact information along with your questions. A customer service representative will email you a response!

McDonald’s Trademark Permission Requests: https://www.mcdonalds.com/us/en-us/contact-us/trademark-permission.html. 

McDonald’s Mailing Address

If you prefer to contact McDonald’s using traditional mail service, the company does accept mail at its national headquarters in Illinois. The full mailing address for McDonald’s is below:

McDonald’s Mailing Address:

2111 McDonald’s Dr.
Oak Brook, IL 60523

McDonald’s Customer Support Website

McDonald’s has an extensive customer support website that can help you find the answers to common questions. If you’re having problems with your mobile app or Arch Card, you can head to the customer support website to find out more information. They have a support homepage that covers all McDonald‘s-related topics. Whether you need information on the menu, franchising, gift cards, promotions, or other topics, you can find them on their customer support website at https://www.mcdonalds.com/us/en-us/contact-us.html. Each issue will have various related questions and subtopics that you can choose from.

While complex problems will probably be dealt with by a live person, McDonald’s customer support site can solve most minor issues. Here, you will also find additional links to the contact forms mentioned previously in this article.

McDonald’s Social Media

As a large, multi-national company, McDonald’s has a significant presence on most major social media platforms. McDonald’s interacts with its customer base through its social media accounts regularly. They also respond to customer questions and concerns. If you’d like to contact McDonald’s using social media, the links to their social media accounts are below:

• McDonald’s Facebook: https://web.facebook.com/McDonalds/?_rdc=1&_rdr 
• McDonald’s Twitter: https://twitter.com/McDonalds
• McDonald’s LinkedIn: https://www.linkedin.com/company/mcdonald%27s-corporation
• McDonald’s YouTube: https://www.youtube.com/channel/UCRI5ZedBs0_BYY4PlxD6m7w 
• McDonald’s Google+: https://plus.google.com/+McDonalds

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

McDonald’s customer service is equipped to address a wide range of inquiries and issues:

• Assistance with the McDonald’s app, including mobile order problems and rewards program questions.
• Support for delivery service issues through partners like Uber Eats, Postmates app, and McDonald’s own McDelivery option.
• Information on menu items, including nutritional details and answers to queries about specific dietary requirements.
• Help with privacy statement concerns, particularly regarding sharing personal information and cookie policies.
• Guidance for potential franchise owners and individuals interested in restaurant jobs, including contact information for applying.

About McDonald’s

McDonald’s is often considered the grandfather of the fast food industry. The company opened its first restaurant in 1940 – it has since expanded into a multi-national restaurant chain that has locations in over 100 countries. At present, there are over 36,000 McDonald’s restaurants worldwide. The business operates on a franchising model, in which they sell the rights to ownership to a third party for operation. With over $24b in annual revenue and more than 350,000 workers worldwide, McDonald’s is the largest restaurant chain on the planet.

McDonald’s has a reputation for staying heavily involved in the operations of each of their franchises – their business model revolves around maintaining a perfect corporate image. For this reason, McDonald’s invests heavily in customer relations and support. The company is currently traded on the New York Stock Exchange.

McDonald’s Headquarters Location Map