Met-Ed Customer Service Number

If you live in the great state of Pennsylvania, you likely get your electricity from Met-Ed, and there may be a time when you need to call the Met-Ed customer service number. They’ve been serving the Pennsylvania region loyally since its founding in 1917. Today, they serve hundreds of thousands of customers, having built a reputation for consistency and reliability as an electric service company. Plus, their customer service department is known for quickly and capably addressing issues that arise. If you need their contact information, use any of the methods below.

Met-Ed Customer Service Number

Do you have questions about your electric bill? Is there a power outage or another emergency that you need to report? Would you like to learn more about energy efficiency programs so that you can save money? You can get assistance with all these issues and more with a simple phone call to the customer care department. Just dial the Met-Ed customer service number below.

Met-Ed Customer Service Number: 1-800-545-7741

The customer care center is open Monday through Friday from 8:00 am EST to 6:00 pm EST.

Met-Ed Mailing Address

Although Met-Ed is based in southeast Pennsylvania, it is a subsidiary of FirstEnergy Corp, headquartered in Akron, OH. If you would like to handle a utility bill payment, legal claim, consumer complaint, or other sensitive issue by mail, send your documents to the corporate office at the address below.

Met-Ed Mailing Address:

FirstEnergy Corp
P.O. Box 3615
Akron, OH 44309-3615

Met-Ed Customer Support Website

To better serve its customers, Met-Ed provides several articles about common questions. Visit their home page and scroll down until you see a series of clickable images in the center and a section labeled “General Information” on the left. You’ll see that they cover several important topics. They include bill assistance programs, outage reporting, electric vehicle usage, electricity rates, fees, and more.

Met-Ed Home Page: https://www.firstenergycorp.com/met_edison.html

Met-Ed Social Media

Met-Ed doesn’t underestimate the power of social media, so they maintain several social media channels. By following them, you’ll be among the first to get notified about how the weather could affect the electricity supply in your area. You could also get advice on lowering your utility bill, in addition to information about events and services provided by Met-Ed for their residential customer demographic. As a bonus, you could communicate with a customer service representative in real-time by leaving comments or sending direct messages through these platforms. Start following their channels now to enjoy all these benefits.

• Met-Ed Twitter: https://twitter.com/Met_Ed
• Met-Ed Facebook: https://www.facebook.com/metedelectric 

A similar option is the company blog. Met-Ed doesn’t maintain its own blog, but you can follow its parent company, FirstCorp, for any news and information pertaining to Met-Ed and electricity issues in general in southeast Pennsylvania. You can also find out how the corporation is supporting local communities with STEM projects, tree trimming, scholarships, etc.

Met-Ed Blog: https://www.firstenergycorp.com/newsroom.html 

About Met Ed

Often abbreviated as Met-Ed, the Metropolitan Edison company was founded in 1917, eventually becoming a subsidiary of FirstEnergy Corp in 2001. They are widely respected for working consistently and diligently to ensure that customers can rest easy knowing that they will always have light and heat when they need it. Every year, they expand their grids and integrate new technologies to ensure that their customers get only the best services. With over 24,000 miles of power cable connecting all the homes throughout their service area, this is no small feat, but they’re up to the task.

Customer Service Number: 1-800-545-7741

Mailing Address:

FirstEnergy Corp
P.O. Box 3615
Akron, OH 44309-3615

Hours of Operation: Monday through Friday from 8:00 am EST to 6:00 pm EST.

Company URL: https://www.firstenergycorp.com/met_edison.html

Contact Points: Phone, Mail, Website Support, Social Media

Services Supported: Electrical Utilities

Met-Ed Headquarters Location Map