MPSC Customer Service Number

Are you seeking the MPSC customer service number? Do you care about energy waste and need help in filing a complaint against your energy provider? Maybe you need help switching electric providers or are seeking help with your energy bill. Read on to discover how to connect with MPSC.

MPSC Customer Service Number

Call the MPSC (Michigan Public Service Commission) at 517-284-8330. The fax number is 517-284-8334.

Inquiries and complaints can be sent to 800-292-9555 or 517-284-8100 outside of Michigan. The number is answered Monday through Friday from 8:30 a.m. to 4:30 p.m.

To reach the Administrative Law Judges, call 517-284-8130.

To reach the Attorney General, call 517-284-8140.

For the customer assistance division, call 517-284-8100. This is also called the Michigan Energy Assistance Program (MEAP).

To call the Electric Reliability Division, call 517-284-8240.

The Energy Resources Division can be reached at 517-284-8240.

The Energy Operations Division can be called at 517-284-8220.

The Regulated Energy Division can be reached at 517-284-8250.

Call the Regulatory Affairs Division at 517-284-8080.

The Strategic Operations Division can be found at 517-284-8075.

Call the Telecommunications Division at 517-284-8190.

MPSC Email/Contact Form

Send an email to the commissioner’s office at mailto:mpsc_commissioners@michigan.gov.

To send a utility service complaint, fill out the following contact form: https://mae.force.com/complaints/complaintform.

MPSC Mailing Address

Should you find yourself in need to send written correspondence to MPSC, use the following address:

Michigan Public Service Commission
P.O. Box 30221
Lansing, MI 48909

The street address is
Michigan Public Service Commission
7109 W Saginaw Highway
Lansing, MI 48917

MPSC Live Chat

MPSC does not offer a live chat service on their website.

MPSC Support Website

Find consumer tips from the MPSC support website located here: https://www.michigan.gov/mpsc/0,4639,7-159-16368_16408—,00.html. Find resources to help you with electric, natural gas, and telecommunications companies. Also, find resources for dealing with cable television companies. Are you a small business needing help? Click on the above link so the MPSC can offer support and consumer tips.

There are other consumer tips located here: https://www.michigan.gov/mpsc/0,4639,7-159-16368—,00.html. Find out how to file an inquiry or complaint, receive utility payment assistance, attend a hearing, or file an FOIA request.

MPSC Social Media Accounts

The MPSC is not active on any traditional social media platforms. Your best bet is to call one of the phone numbers listed above. There are helpful links for online services.

Michigan Gas Choice: https://w2.lara.state.mi.us/GasChoice/.

eDockets: https://mi-psc.force.com/s/

Telecom Inquiry: https://mae.force.com/itsp/ITSPHome.

Connect MI: https://connectednation.org/michigan/.

MPSC Annual Report: https://www.michigan.gov/mpsc/0,4639,7-159-16400_17117—,00.html.

MPSC Commission Meeting Podcasts: https://www.michigan.gov/mpsc/0,4639,7-159-16400_46656—,00.html.

About MPSC

The Michigan Public Service Commission is designed to protect the public by ensuring safe, reliable and accessible energy at reasonable rates. This commission is for all of Michigan’s residents. It also includes the telecommunication industry.

There are three members of this commission appointed by the governor of Michigan. Commissioners serve six-year terms.

The MPSC began in 1873 and worked to regulate railroad rates and conditions of service. The commission expanded its power to include electric rates and then telephone service with the last being added in 1911.

MPSC Headquarters Location Map