Do you want to start or end your subscription and need the News and Observer customer service number? There are many ways to contact employees of this North Carolina paper. Read on to see how to take out an ad, pay for a subscription or contact a local reporter.
News and Observer Customer Service Number
The primary number for the News and Observer is (919) 829-4500 or (800) 522-4205. Be aware that the office is only open from 10 a.m. to 3 p.m.
If you would like to take out ad space in the paper, call (919) 836-5600 or (800) 736-2602. The advertising fax number is (919) 836-5689.
Have a question for the President or Publisher? Call (919) 829-4659.
The News and Observer Rewards program gifts readers with prizes. To contact someone in this department, call (919) 829-4725.
Are you having a difficult time using the online service to place a classified ad? Contact the help desk at 877-223-7355. This number does not direct you to a member of the News and Observer staff. They use an outside company to help with classified ads.
News and Observer Email/Contact Form
Fill out the following contact form to receive an email from a News and Observer employee. The form is here: http://www.newsobserver.com/customer-service/contact-us/. There are many different reasons you may need to contact the paper. Choose from the following so the message can be routed to the correct department:
Digital/eEdition Login Problems
Home/Garden News and Questions
News and Observer Rewards
Religion News and Announcements
News and Observer Mailing Address
The News and Observer
421 Fayetteville Street
Raleigh, NC 27602
If you are visiting them, please note that walk-in payments are restricted to Thursdays, and walk-in legals are restricted to Wednesdays.
News and Observer Live Chat
News and Observer does not offer a live chat service on their website.
News and Observer Support Website
To receive support regarding your subscription, login to the following site: https://mcciservices.newscyclecloud.com/cgi-bin/cmo_mcc-c-cmdb-est-01.sh/custservice/web/login.html?siteid=RAL. You may login with either your email address or phone number.
To create a classified ad, use this website: http://triangle.adperfect.com.
To find the nearest location to purchase a single copy of the paper, enter your current location on this website: http://www.newsobserver.com/customer-service/subscription/article13119908.html.
News and Observer Social Media Accounts
News and Observer is active on social media platforms.
News and Observer’s Facebook: https://www.facebook.com/newsandobserver.
Find out the latest news in North Carolina and around the world on their Facebook page. This is not the place to contact customer service though.
News and Observer’s Twitter: https://twitter.com/newsobserver/.
Follow their news feed, but do not use Twitter to contact the paper for customer service issues.
News and Observer’s YouTube Channel: https://www.youtube.com/user/newsobservertube/ – navlink=mi_footer
Watch the local news on the News and Observer’s YouTube Channel.
News and Observer’s Google+: https://plus.google.com/+newsandobserver/ – navlink=mi_footer
The paper has a presence on this platform as well.
About News and Observer
The News and Observer is owned by The McClatchy Co, which is headquartered in California. Regardless, the paper has deep roots in the North Carolina area. Not only do they publish the News and Observer, but they also publish ten twice-weekly regional newspapers as well. These papers cover the areas of Chapel Hill, Durham, Cary, Southwest Wake Eastern Wake, Garner, Clayton, Smithfield, North Raleigh and Midtown Raleigh.
The paper won the Pulitzer Gold Medal for Public Service in 1995 for reporting on hog farming.
The paper has post-Civil War roots starting during reconstruction in 1865. Originally called The Sentinel. A rival paper purchased The Sentinel and continued writing under the banner of the Raleigh Observer. They went bankrupt as well, and the paper was sold to the Raleigh News. The News and Observer was first published in 1880. Josephus Daniels was the principal shaper of the paper. He used the paper to advocate policies he believed in such as women’s suffrage, workers’ compensation, and better roads.