O2 Customer Service Number

O2 Customer Service Number
Category :
Phone 0344-809-0202
Address P.O. BOX 694, Winchester SO23 5AP
Website

The O2 customer service team is available to provide help whenever you deem necessary. Whether you are an existing customer or a new client, the O2 customer support team is available round the clock. The following contact details will help you reach the O2 customer care team and resolve any issues you might be facing.

O2 Customer Service Numbers

If you want to get connected directly to the O2 customer services department, then you can dial the following phone numbers. The O2 customer support helplines are available from 8 am to 9 pm (weekdays) and 9 am to 5 pm (weekends)

O2 General Inquiries: 0344 809-0202 or 44-7860-980-202

For other inquiries regarding sales, mobile services, etc., you can call 0844 800 33100

For O2 business customer service-related queries or to ask about network traffic sources, an extra cost charge, coverage issues, perks for certain subscription services, tariffs, the fair usage policy, inflation guard pricing, print services, or for a month-to-month great deal on a bundle, companies can call 0800-977-7337 (from a landline) or 44 7860 980 202.

O2 Email Address

O2 has provided an email address that you can use to contact their customer services support team. Unfortunately, the specified email address (mycare@o2mail.co.uk) isn’t monitored and you won’t receive a response. Another option you can go for if you want to send an email is using this link – https://www.o2.co.uk/help – where you will be able to send a query directly to 02.

O2 Mailing Address

If you want to make a complaint about 02 products and services, you can do so by writing your letter to the corporate address:

Corporate Mailing Address:

O2 Correspondence Team
P.O. BOX 694
Winchester SO23 5AP

If your complaint is not handled to your satisfaction, you can ask the Ombudsman to investigate. Here’s their address:

Ombudsman Services:

Communications,
P.O. Box 730,
Warrington, WA4 6WU.

O2 Contact Us Page and Live Chat

The O2 Contact Us page offers a variety of options when you want to reach the support team. First, you can initiate a live chat. Using this link – http://www.o2.co.uk/contactus, you can click on the live chat option to start a conversation with a customer agent.

From the same page – http://www.o2.co.uk/contactus, you can also visit the O2 community page – http://community.o2.co.uk/. Here you will be able to post any queries you might be having in regards to O2 services, including data allowance, call issues, SIM card issues, and mobile phone issues. You can also browse through the already solved posts to find out if the answers provided are satisfactory.

O2 Social Media

O2 has a vast network of customer service teams – social media is one of them. If you want a quick response to your concerns about a monthly deal you want to try, you can chat directly with a customer agent from their social media sites.

About O2

O2 is one of the UK’s leading mobile network providers. Owned by Telefonica, a Spanish communications company, the O2 network is said to be the second-largest mobile provider in the UK after EE Limited. It was formed in 1985, and its headquarters is in Slough.

In August 2023, Virgin Mobile and O2 merged, which means there are no longer any stand-alone Virgin Mobile plans. The merged entity moved all Virgin Mobile customers over to comparable O2 plans, and the two companies automated this process. Previous Virgin Mobile customers can log in to their accounts through the O2 website or the O2 app.

O2 has millions of customers who enjoy a wide range of services, including pay-as-you-go handsets, pay monthly phones and tablet computers, 3G and 4G LTE as well as Wi-Fi. So, if you are a new or an existing O2 customer or if you are coming over from Virgin Mobile, feel free and use the contact info provided or the O2 app to get your concerns solved faster and to seek out a broadband deal in the United Kingdom.

O2 Headquarters Location Map


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