The O2 customer service team are available to provide help whenever you deem necessary. Whether you are an existing customer or a new client, O2 customer support team is available round the clock. The following contact details will help you reach O2 customer care team and resolve any issues you might be facing.
O2 Email Address
O2 has provided an email address that you can use to contact their customer services support team. Unfortunately, the specified email address ([email protected]) isn’t monitored and you won’t receive a response. Other options you can go for if you want to send an email is using this link – https://www.o2.co.uk/apps/help/help – where you will be able to send a query directly to 02.
O2 Mailing Address
If you want to make a complaint about 02 products and services, you can do so by writing your letter to the address
260 Bath Road,
If your complaint is not handled to your satisfaction, you can ask the Ombudsman to investigate. Here’s their address:
Ombudsman Services: Communications,
PO Box 730,
O2 Contact us page
O2 Contact us page offers a variety of options when you want to reach the support team. First, you have the possibility to initiate a live chat. Using this link – http://www.o2.co.uk/contactus, you can click on the live chat option to start a conversation with a customer agent.
From the same page – http://www.o2.co.uk/contactus, you can also visit O2 community page – http://community.o2.co.uk/. Here you will able to post any queries you might be having in regards to O2 services. You can also browse through the already solved posts to find if the answers provided are satisfactory.
O2 Phone Numbers
If you want to get connected directly to the O2 customer services department, then you can dial the following phone numbers. The O2 customer support helplines are available from 8am to 9pm (weekdays) and 9am to 5pm (weekends)
For general inquiries, call 0844-453-0127 or 0344 8090202 (free from an O2 mobile)
For other inquiries regarding sales, mobile services, etc. you can call 0844 800 33100
For business-related queries, companies can call 0800 977 7337 (from a landline) or +44 844 809 0200 (free from an O2 mobile)
O2 Social Media Sites
O2 has a vast network of customer service team – social media is one of them. If you want a quick response to your concerns, you can chat directly to a customer agent from their social media sites.
For Facebook, visit https://web.facebook.com/o2uk?_rdr
For Twitter, visit https://twitter.com/o2 or follow @O2
For LinkedIn, visit https://www.linkedin.com/company/telef-nica-uk
O2 are one of the UK’s leading mobile network providers. Owned by Telefonica, a Spanish communications company, O2 is said to be the second-largest mobile provider in the UK after EE Limited. It was formed in 1985, and its headquarters is in Slough.
O2 has millions of customers who enjoy a wide range of services, including pay-as-you-go handsets, pay monthly phones and tablet computers, 3G and 4G LTE as well as Wi-Fi. So, if you are a new or an existing O2 customer, feel free and use the contact info provided to get your concerns solved faster.