Are you and your neighbors sitting in the dark and need the OPPD customer service number? Maybe your house is the only house that is without electricity. To find out how to pay your electric bill, start or stop service or for other general inquiries, read on to find out the best way to contact the Omaha Public Power District.
OPPD Customer Service Number
There are many different phone numbers to contact customer service reps for OPPD. Read the descriptions carefully, so you know you have the right number.
For customer service and payments for customers living in the Omaha Metropolitan area, call 402-536-4131. Customers living outside of Omaha should call 877-536-4131. Elkhorn residents should call 402-536-4131.
To report power outages, call 800-554-6773 (544-OPPD).
If you live in Elkhorn, and you need to report an outage call 800-554-6773 (544-OPPD).
For bill information or to turn your service on or off, call 402-536-4131 in the Omaha Metro area. If you live outside of Omaha, call 877-536-4131. Use these same numbers to contact the energy advisor in your area.
To call the Ashland office, call 402-944-3318.
To call the Blair office, call 402-426-4151.
To call the Humboldt office, call 402-862-2865.
To contact the Louisville office, call 402-234-2455.
To contact the Syracuse office, call 402-269-2341.
Contact the Tecumseh office at 402-335-3020.
The diggers hotline has many numbers. Call 811 nationwide. If you live in the state of Nebraska, call 800-331-5666. If you live in Iowa, call 800-292-8989.
For new construction connections and wiring permits, call 402-536-4131.
For tree trimming, call 402-536-4131. Those living outside Omaha should call 877-536-4131.
Large commercial and industrial customers should call 402-636-3536 to learn more about products and services. These same large customers should call 402-346-4636 to receive information about summary billing.
The HC Service Center can be reached at 402-636-3111. Do you need to verify employment? Call 800-367-5690.
OPPD Email/Contact Form
Omaha Public Power District also has a series of contact forms to help you direct your inquiry to the correct staff member. The customer service inquiry form is located here: https://ebill2.oppd.com/Email. Provide your service account name and address. You will also need the last four digits of either the account holder’s social security number or their EIN to send the message.
Do you have an issue that requires you speak with a board member or senior manager? Their contact information is located here: https://ww3.oppd.com/contact-management/.
Select if you would like an email, written correspondence, or a call to have your issue resolved.
Are you feeling philanthropic? Fill out the energy assistance pledge form. It is located here: https://myaccount.oppd.com/energy-assistance-program/. Either pledge monthly or as a lump sum.
General inquiries or comments can be directed here: https://ww3.oppd.com/comments-requests/. You can choose to contact someone in customer service, an energy advisor, someone in the forestry department, or someone from the Human Capital Service Center. Customers can also direct their message to an employee about the website, investor relations, OPPD Listens, and OPPDconnect.
To fill out a form to report an outage, use this page: https://ww3.oppd.com/report-outage/. You can direct the outage location by using a phone number or address.
To report a streetlight outage, fill out this contact form: https://ww3.oppd.com/report-streetlight-problem/.
The HC Service Center can be emailed at mailto:HCSC@oppd.com.
OPPD Mailing Address
To receive face-to-face service, go to
444 S. 16th Street Mall
Omaha, NE 68103-0995
The office is open Monday through Friday from 8 a.m. to 6 p.m.
The mailing address is
PO Box 3995
Omaha, NE 68103-0995
Here are the locations for the other offices:
108 N. 15th Street
716 Front Street
1025 4th Street
First & Main
935 11th Street
OPPD Live Chat
OPPD does not offer a live chat option on their website.
OPPD Support Website
Almost all the customer service information is located here: https://www.oppd.com/contact/. Besides being able to communicate with customer reps about your account, you can also see the OPPD’s service area and get a job with them!
OPPD Social Media Accounts
Contact OPPD through social media.
OPPD Facebook: https://www.facebook.com/OmahaPublicPowerDistrict
Send a message and get a response back usually within the hour from the OPPD Facebook page.
OPPD Twitter: https://twitter.com/oppdcares
Tweet to OPPD.
Need a job? Connect with other OPPD employees on LinkedIn.
OPPD Google+: OPPD is not on Google+.
OPPD YouTube Channel: https://www.linkedin.com/company/omaha-public-power-district/
Need a hobby? You could watch OPPD board of directors meetings from their YouTube Channel.
Omaha Public Power District services parts of Nebraska and Iowa.