OPPD Customer Service Number

Are you and your neighbors sitting in the dark and needing the OPPD customer service number? Maybe your house is the only house that is without electricity. To find out how to pay your electric bill, start or stop electric service, questions about a late payment charge, environmental reports, or other general inquiries, read on to find out the best way to contact the Omaha Public Power District.

OPPD Customer Service Number

There are many different phone numbers to contact customer service reps for OPPD. Read the descriptions carefully, so you know you have the right number.

 

• OPPD customer service and payments for Omaha Metropolitan area: 402-536-4131
• OPPD  Customers living outside of Omaha: 877-536-4131
• OPPD Elkhorn residents: 402-536-4131
• OPPD Report Power Outages: 800-554-6773 (544-OPPD)
• OPPD Bill Information or Turn Service Off (Omaha Metro): 402-536-4131
• OPPD Ashland Office: 402-944-3318
• OPPD Blair Office: 402-426-4151
• OPPD Humboldt Office: 402-862-2865
• OPPD Louisville Office: 402-234-2455
• OPPD Syracuse Office: 402-269-2341
• OPPD Tecumseh Office: 402-335-3020

OPPD Diggers Hotline and Other Important Contact Information

The diggers hotline has many numbers for electric safety. The right number for you depends on your service address. You can call 811 nationwide, or use the numbers below to avoid a power outage and ensure you don’t hit a power line while digging or working on construction: 

 

• Nebraska Diggers Line: 800-331-5666
• Iowa Diggers Line: 800-292-8989.
• New construction connections and wiring permits: 402-536-4131
• Tree Trimming: 402-536-4131. 
• Customers Living Outside of Omaha: 877-536-4131
• Large commercial and industrial customers: 402-636-3536 
• Billing for large commercial and industrial customers: 402-346-4636
• HC Service Center: 402-636-3111
• Employment Verification: 800-367-5690

OPPD Email Address 

 

OPPED HC Service Center email: HCSC@oppd.com.

 

You can email them to learn more about your energy efficiency or inquire about the residential rates in your area. OPPD regularly provides energy education materials to its customers via email as well. 

Contact Form

Omaha Public Power District also has a series of contact forms to help you direct your inquiry to the correct staff member. 

 

Customer service inquiry form: https://ebill2.oppd.com/Email  

 

Provide your service account name and address. You will also need the last four digits of either the account holder’s social security number or their EIN to send the message.

 

Do you have an issue that requires you to speak with a board member or senior manager? 

 

Management Contact Form: https://ww3.oppd.com/contact-management/ 

 

Select if you would like an email, written correspondence, or a call to have your issue resolved.

 

Are you feeling philanthropic? Fill out the energy assistance pledge form. Either pledge monthly or as a lump sum.

 

Energy Assistance Pledge: https://myaccount.oppd.com/energy-assistance-program/ 

 

General inquiries or comments: https://ww3.oppd.com/comments-requests/  

 

You can choose to contact someone in customer service, an energy advisor, someone in the forestry department, or someone from the Human Capital Service Center. Customers can also direct their message to an employee about the website, investor relations, OPPD Listens, and OPPDconnect.

 

Report Outage Form: https://ww3.oppd.com/report-outage/ 

 

You can direct the outage location by using a phone number or address.

 

Report a streetlight outage: https://ww3.oppd.com/report-streetlight-problem/ 

OPPD Mailing Address

Here is the OPPD in-person customer support address:

 

444 S. 16th Street Mall 

Omaha, NE 68103-0995

 

Hours: Monday to Friday from 8:00 am to 6:00 pm

 

To mail forms, use:

 

Energy Plaza 

PO Box 3995 

Omaha, NE 68103-0995

 

Other office locations:

 

• Ashland Office

108 N. 15th Street 

Ashland, NE

 

• Blair Office

716 Front Street 

Blair, NE

 

• Humboldt Office 

1025 4th Street 

Humboldt, NE

 

• Syracuse Office

935 11th Street 

Syracuse, NE

OPPD Support Website

Almost all the customer service information is located here through the contact form. Besides being able to communicate with customer reps about your account, you can also see the OPPD’s service area and get a job with them!

 

OPPD Website Support: https://www.oppd.com/contact/ 

OPPD Social Media Accounts

Contact OPPD through social media.

 

• OPPD Facebook: https://www.facebook.com/OmahaPublicPowerDistrict 
• OPPD Twitter: https://twitter.com/oppdcares 
• OPPD LinkedIn: https://www.linkedin.com/company/omaha-public-power-district/ 
• OPPD YouTube Channel: https://www.linkedin.com/company/omaha-public-power-district/ 

About OPPD

Omaha Public Power District services parts of Nebraska and Iowa.

OPPD Headquarters Location Map