Optimum Customer Service Number

Are you looking for the Optimum customer service number for help with your home or Optimum business account? Optimum is a TV, phone, and internet company in the northeastern United States that offers many avenues of support. A live agent can be accessed through their website and by phone to provide quick and satisfactory support. Optimum understands the needs of its customers and works hard to provide the service they need. By contacting a support agent, customers can pay their bills and manage their accounts, upgrade or discontinue service, solve problems, and have all of their questions answered.

Optimum Phone Numbers

One of the quickest ways to get in touch with a live person is to call the company. To provide the quickest and most satisfactory service, Optimum divides its support agents into dedicated regions. This allows you to have a helpful conversation with someone who knows your area and what services are provided. It also helps spread out helpline traffic and make sure that you are being helped as quickly as possible without having to wait on hold. For support, setting up service appointments, billing help, or technical support, call the following number that corresponds to your region:

• • General support: 1-866-200-7273
  • Connecticut: 203-870-2583
  • New Jersey, Pennsylvania: 973-230-6048
  • Long Island: 631-393-0636
  • New York: 718-860-3513

• North Carolina: 877-491-0050

Optimum Mailing Address

If you need to pay your bill by mail or would like to send your inquiries or complaints by mail, Optimum provides a customer service address. Many people have issues that are not pressing and don’t mind waiting for a response. Mailing will ensure that you are taken care of by a real person in Optimum’s support department. Just be aware that current admin actions are limited by mail. For example, you can’t set up automatic payments or access Optimum Stream this way. Only some Optimum service matters can be handled.

Optimum Mailing Address: 1 Court Square West, Long Island City, NY 11101

Optimum Live Chat

One of the quickest ways to get support is through the Optimum Live Chat feature. Innovation is key to customer service, and Optimum truly understands that. Any service that you could get support with through the mail or the phone, you can get through a live chat support agent. Simply go to the Optimum website found at the following URL and click on “Live Chat now.” This service cuts down on all the wait times normally associated with customer service and leaves you free to get on with your day. You agree to the site’s privacy notice and legal compliance from all browsers using live chat. 

Optimum Live Chat: https://www.optimum.net/support/livepage/chat 

Optimum Support Website

Optimum’s support page is your one-stop to resolve all your problems and questions. They conveniently list frequently asked questions and steps for troubleshooting your problems or devices. The page can also be used to pay your bill and manage your account, as well as access the live support feature and tutorial videos. You may find that you don’t need to talk to an agent who could solve your problem or answer your question yourself. Optimum seeks to make it easy for people to resolve their own problems quickly and painlessly.

The website support has a help center, user guides, and other online tools that can be accomplished through its site navigation. You can also use it to report payment scams, change your payment methods, set up backup phone numbers, and get phone help. Check your billing payment history, download payment apps, and access other connected home services. You’ll have a plethora of online tools at your disposal.

Optimum Website Support: https://www.optimum.net/support 

Optimum App

To manage your Optimum business or consumer optimum service account, you can handle everything through the app. The Optimum TV app also supports Optimum Stream, so you can stream your favorite shows. The Optimum mobile link is below.

Optimum App: https://www.optimum.com/mobile/ 

Optimum Payments

To set up payment information for your Optimum service plans or get billing help, you can manage everything online. See your billing payment history and account activity, set up paperless billing, and view your billing service terms. It’s usually easier to set up automatic payments online than over the phone. If you need internet help and it’s saying you have an invalid Optimum ID, try using a different browser like Internet Explorer. If it’s your first time logging in, you need to create an Optimum ID.

Optimum Bill Payment: https://www.optimum.net/login/?referer=/pay-bill/ 

Optimum Locations

Another way to get into contact with a live support agent is by heading to a local store and having a face-to-face interaction with them. This can be one of the best ways to communicate your problem and make sure that Optimum understands the issues you are facing. To search for stores in your area, use the link below. This locator will help you find the store that is most convenient for you and will ensure that an expert can immediately start solving your problem or answering your question.

Optimum Store Locator: https://www.optimum.net/support/contact-us#/optimum-store 

Optimum Social Media

Connections through social media are a favorite way to communicate these days. Optimum utilizes these pages and even customizes them to provide the best support.

• Facebook: https://www.facebook.com/Optimum/ 
• Twitter: https://twitter.com/OptimumHelp 
• YouTube: https://www.youtube.com/user/Optimum 

About Optimum

Optimum’s regional model allows them to provide exceptional customer support. Their company only provides service in the northeastern United States so that they can concentrate their resources on the customers they cover. They are dedicated to customer satisfaction and making sure that their support agents are available at all times should a problem arise.

No matter what your needs are, Optimum can help provide you with the best coverage, service, and support. They are constantly innovating and making sure that you, the customer, are being taken care of to the best of their ability. 

Optimum is part of the Altice USA umbrella of brands. You can also view the Altice USA website to report abuse or get more information about your service terms, privacy notice, legal compliance, and internet protection for different browsers. But if you’re getting unwanted calls, it’s better to contact Optimum directly since they are the provider. 

Optimum Headquarters Location Map