OUC Customer Service Number

Needing to contact OUC (Orlando Utilities Commission) customer service number to pay your bill? Do you need the phone number for an OUC power outage? Or an OUC phone number for water trouble? You have come to the right place. This article will help you wade through all the contact options for OUC, whether you prefer phone, email or writing a letter and sending it via snail mail.

OUC Customer Service Numbers

Even though there are many phone numbers available, the main OUC contact number is 407-423-9018 for Orlando and Orange County. The number for St. Cloud and Osceola Counties is 407-957-7373. Both numbers are answered from 7 a.m. to 6 p.m. Monday through Friday. Calling from the phone number that is associated with the account will speed up the customer service process.

Do you have a question regarding your OUC utility bill? Call 407-423-9018 for Orange County and 407-957-7373 for Osceola County.

Do you need to turn on or turn off OUC service? Call 407-423-9018 for Orange County and 407-957-7373 for Osceola County.

Do you have tree trimming inquiries? Call 407-423-9018 for Orange County and 407-957-7373 for Osceola County.

To report OUC street light problems for either county, call 407-737-4222.

For OUC water quality concerns, call 407-423-9018 for Orange County and 407-957-7373 for Osceola County.

For self-service, automated phone questions OUC customers can call 24 hours a day, seven days a week. You also can call any time to report problems with street lights and water quality. Other questions can be answered Monday to Friday, 7 a.m. to 5:30 p.m. ET.

OUC Email/Contact Form

If you have a longer explanation than can be made via a phone call, feel free to contact OUC by email. Do not use this service for credit or payment extension matters.

To email, you will be asked to fill out a contact form. Know the name on the account, your OUC account number, and be prepared to write a short message about your issue. The contact form can be accessed:

http://www.ouc.com/customer-support/contact-ouc

OUC Mailing Address

Do you just need to pay your bill? The OUC bill payment address is

Orlando Utilities Commission
PO Box 31329
Tampa, FL 32802
The United States of America

Do you have other business you need to direct to a representative at OUC? Try this address:

Orlando Utilities Commission
PO Box 3193
Orlando, FL 32802
The United States of America

OUC Live Chat

Even though OUC does not provide a live chat for customers, there are many other ways to report an OUC outage, or pay your OUC bill. The website also has a section that answers frequently asked questions, such as “how do I set up my OUC account?”

OUC Customer Support Website

Go to OUC’s customer support website to see your contact options. It seems as if your best bet to make contact with a company representative is to call.

To make contact via one of those routes, go to the page below:

http://www.ouc.com/customer-support/contact-ouc

OUC Social Media Accounts

OUC has many social media platforms. The platforms give you the numbers to call for service that you see above.

OUC’s Facebook: https://www.facebook.com/oucthereliableone/

OUC’s Twitter: https://twitter.com/search?q=orlando%20utility%20commission&src=typd

OUC’s LinkedIn: https://www.linkedin.com/company/ouc/

OUC’s Google+: This page does not seem to be up and running at this time.

About OUC

OUC, or the Orlando Utilities Commission, provides water and electricity to Florida residents in Orange and Osceola counties. It provides service to more than 240,000 customers.

Known as “The Reliable One,” OUC pumps water from the lower Floridian aquifer to one of their seven water plants. Electricity is generated by the OUC by natural gas, methane gas, coal and solar panels.

OUC Headquarters Location Map