PECO is an energy company that is dedicated to ensuring their customers have support and makes sure that they are available through their service phone number. It is a very large energy company but works hard to provide the service that a family owned business would. Their customer service representatives are available to talk and they can help you manage your account and payment options, explain your bill, transfer service when you move, and guide you through maintenance of breakers and meters.
PECO Customer Service Phone Number
The quickest way to get direct contact is by phone. Service representatives are available from 7 AM to 7 PM Monday through Friday. They will work hard to resolve outages and can also help you know where to dig in your yard to avoid cutting power lines, help you in roll in Smart Energy, and help you learn the best ways to conserve energy and save money. Support agents are experts and will ensure that your needs are satisfied. To connect now, use the following number.
PECO Customer Service Email
Instead of an email address that you can contact, PECO provides an online form that will allow you to input your information and send a message. Live support agents will process requests in the order they are received and you can expect to get a response within 3-5 days. If your issue is not pressing and does not need an immediate response, this is a very convenient option and can help you avoid having to wait on hold to talk to an agent. To send a message, visit https://secure.peco.com/MyAccount/CustomerSupport/Pages/ContactUsForms.aspx.
PECO Mailing Address
If you prefer to send inquiries or requests by mail, PECO provides a mailing address and welcomes the communication. This method also ensures that you do not have to wait on hold and that a customer service agent can give you thorough support. They will receive your message, work to completely resolve your power issue or answer your questions about things like reading and understanding your bill and then send you back a reply in the mail. This is not the quickest option but can be very convenient if your issue is not pressing. Use the following address.
PECO Customer Service Center
2301 Market Street
Philadelphia, PA 19103
PECO Customer Support Site
Sometimes, you might run into issues outside of business hours, when there are not service agents available. If this is the case, then your most convenient option is to view the PECO customer support website. There, you can get help with stopping or starting electric and gas service, reporting outages as well as providing safety tips. Online, you can manage your account, search through these frequently asked questions, and see featured service articles about maintaining your meters and other equipment. To view the site, visit https://www.peco.com/MyAccount/CustomerSupport/Pages/default.aspx.
PECO Social Media
Another great way to get in touch with not only customer service agents but also other customers, is through PECO’s various social media pages. You can view previous posts that might include help articles and company news as well as post about your own problem and see who can help. These interactions can provide really helpful insight into the issues you may be having or the questions that you would like to ask. Use the following links to view PECO’s respective social media pages.
To view Facebook, visit https://www.facebook.com/pecoconnect.
To follow on Twitter, visit https://twitter.com/pecoconnect.
To watch their YouTube guides, visit https://www.youtube.com/user/PECOConnect.
PECO was founded in 1881, making it a very old US energy provider. All of these years, they have been dedicated to providing the best service at the lowest prices and making sure that their customers are satisfied. Their personnel are highly trained and are constantly finding ways to make it easier for you to contact them and resolve issues.