PNM Customer Service Number

Do you have an electrical outage and need to contact the PNM customer service number? PNM customers have many options for contacting the company for various reasons. You can contact them to learn more about the PNM Good Neighbor Fund, ongoing earnings, wind energy backup, payment options, media center, helpful links for budget billing, Western Union service, automatic payment to pay online, and renewable energy service to save energy costs. Whether it is to start, stop, or transfer PNM service, view and print copies of their bills, or set up a PNM automatic payment plan, customers can choose to call, chat, use PNM resources, or email fo. Do you need to find the most efficient way to communicate with PNM? Well, read on.

PNM Customer Service Number

Do you need to report a PNM power outage or frequent outages in your area? Does PNM offer services in Santa Fe, Santa Ana, Greater Albuquerque, San Felipe, Santo Domingo, Los Lunas, Palo Verde, and Laguna Pueblo? Call 888-342-5766, 24 hours a day, seven days a week, to speak with a customer experience advisor.

Do you need the phone number to pay your PNM bill? Call 1-844-766-7968.

Other customer service inquiries can be made at 1-888-342-5766. The best time to call is Tuesday through Thursday from 9:30 am through 4 pm. Call this number to update your mailing address, phone number, or email address.

Business customers can call 888-245-3659.

PNM likes to remind their customers to also call before they dig. Call 811, and workers will come to your home to mark the location of the buried utility lines.

PNM Email/Contact Form

Before you email PNM, check their website to see what items can be handled by logging into your PNM.com account. Customers can also check their PNM usage and payment history and start or stop PNM service through their account.

If you still have a question, fill out the contact form, select which department your question falls under, and wait to hear back from a company representative. 

PNM Contact Form: https://www.pnm.com/contact-us. 

PNM Outage Report Form: https://www.pnm.com/report-an-outage 

PNM Mailing Address

If you would prefer to pay your bill by sending a check through the snail mail, address your PNM payment to the following location:

PNM Payments Mailing Address:

P.O. Box 27900
Albuquerque, NM 87125-7900

PNM Office Mailing Address:

414 Silver Ave. SW,
Albuquerque, NM 87102

PNM Live Chat

PNM does have a live chat portal. It is in operation from Monday to Friday from 7:30 a.m. to 6 p.m. MT. Click on the link and wait for a representative to contact you. Chatting is especially useful when you have questions regarding your account or the PNM website.

PNM Live Chat: https://www.pnm.com/contact-us 

PNM Customer Support Website

Go to PNM’s customer support website to see your contact options. You may find the answer to your question even before contacting any employee. Customers will even learn tree trimming safety from the PNM website. Visit the following page to reach PNM resources:

PNM Customer Support Website: https://www.pnm.com/web/pnm.com/faq-customer-service 

PNM Social Media

PNM has a couple of social media accounts where customers can keep up-to-date on their energy service. But like most utility providers, the best way to contact them is through their customer service number or live chat on their website.

• Facebook: https://www.facebook.com/PNMelectric
• Twitter: https://twitter.com/pnmtalk
• LinkedIn: https://www.linkedin.com/company/public-service-company-of-new-mexico-pnm-.
• YouTube: https://www.youtube.com/user/PNMelectric  

About PNM

PNM is an energy holding company based in Albuquerque. It provides electricity to 498,000 homes and businesses in New Mexico and parts of Texas.

PNM has approximately 2,000 miles of electric lines and employs nearly 2,000 people. Founded in 1917, it has provided power to New Mexican citizens for over 100 years. It is proud of its 15 solar centers, which produce enough electricity for over 40,000 homes.

PNM Headquarters Location Map