PNM Customer Service Number

Do you have an electrical outage and need to contact the PNM customer service number? PNM customers have many options on how to contact the company. Whether it is to start, stop or transfer PNM service, view and print copies of their bills, or set up a PNM automatic payment plan, customers can choose to call, chat or, email. Do you need to find the most efficient way to communicate with PNM? Well, read on.

PNM Customer Service Number

Do you need to report a PNM outage? Call 888-342-5766, 24 hours a day and seven days a week.

Do you need the phone number to pay your PNM bill? Call 1-844-766-7968.

Other customer service inquiries can be made at 1-888-342-5766. The best time to call is Tuesday through Thursday from 9:30 a.m. through 4 p.m. Call this number to update your mailing address, phone number, or email address.

Business customers can call 888-245-3659.

PNM likes to remind their customers to also call before they dig. Call 811 and workers will come to your home to mark the location of the buried utility lines.

PNM Email/Contact Form

Before you email PNM, check their website to see what items can be taken care of by logging into your PNM.com account. Customers can check their PNM usage and payment history and start or stop PNM service through their account.

If you still have a question, fill out the contact form, select under which department your question falls, and wait to hear back from a company representative. The PNM contact page is located:

https://www.pnm.com/web/pnm.com/contact-us

PNM Mailing Address

If you would prefer to pay your bill by sending a check through the snail mail, address your PNM payment to the following location:

PNM Payments
PO Box 27900
Albuquerque, NM 87125-7900
The United States of America

PNM’s physical address is

414 Silver Ave. SW
Albuquerque, NM 87102
The United States of America

PNM Live Chat

PNM does have a live chat portal. It is in operation from Monday to Friday from 7:30 a.m. to 6 p.m. MT. Click on the link, and wait for a representative to contact you. Chatting is especially useful when you have questions regarding your account or the PNM website.

https://www.pnm.com/web/pnm.com/contact-us

PNM Customer Support Website

Go to PNM’s customer support website to see your contact options. You may find the answer to your question even before contacting any employee. Customers will even learn tree trimming safety from the PNM website.

https://www.pnm.com/web/pnm.com/contact-us

PNM Social Media Accounts

PNM has a couple of social media accounts where customers can keep updated on their energy service. But just like most utility providers, the best way to contact them would be through their customer service number or on live chat via their website.

PNM’s Facebook: https://www.facebook.com/PNMelectric

PNM’s Twitter: https://twitter.com/pnmtalk

PNM’s LinkedIn:  PNM does not have a presence on LinkedIn.

PNM’s Google+: PNM does not have a presence on Google+.

About PNM

PNM is an energy holding company based in New Mexico. It provides electricity to 498,000 homes and businesses in New Mexico and parts of Texas. Its headquarters are in Albuquerque.

PNM has approximately 2,000 miles of electric lines. It employs nearly 2,000 people. The company was founded in 1917, so it has provided power to the New Mexican citizens for over 100 years. They are proud of their 15 solar centers that produce enough electricity for over 40,000 homes.

PNM Headquarters Location Map