If you use Postmates to order food or other goods, the Postmates customer service number is a great way to get in contact with the company if you have any problems. As Postmates expands across the nation, their need for a large customer service department has also increased. Fortunately, Postmates has a few different options available for your use if you need to get in contact with customer care. While their options aren’t as numerate as some other large tech companies, you’ll still have no problem getting in touch with customer support. Below we’ll take a look at all the customer support options available to you at Postmates.
Postmates Customer Service Number
Like many modern technology companies, Postmates has done away with their customer service number platform. Instead, they use online contact forms to get you in touch with their customer service team.
Postmates Email/Contact Form
The primary way to get in contact with Postmates is their contact form. While they don’t have a direct email that you can use to talk to customer care, their contact form is the perfect way to get in touch about a problem or issue. Customers use their contact form to ask about orders, mischarges, bill problems, delivery problems, Postmates Unlimited, gift cards, and technical issues. To find their contact form, head to https://support.postmates.com/buyer/contact-us/email-contact and enter your customer details and contact information, along with your query.
Postmates Mailing Address
You can send mail to the Postmates headquarters if you’re looking to communicate via traditional mail channels. While Postmates prefers you to use their email contact form, you can send correspondence to their offices in California. Below is their full mailing address in San Francisco:
475 Valencia Street
San Francisco, CA 94103
The United States of America
Postmates Live Chat
At present, Postmates does not offer a live chat service for their customers. Please use the contact form mentioned previously to speak with a customer service representative through their website.
Postmates Customer Support Website
If you’re having a problem that you think can be solved quickly, the Postmates customer support website is typically a great first port-of-call. Here you can browse topics and different questions to find solutions to common problems that people experience with the Postmates platform. Typical issues include Postmates Unlimited, pending charges, credits, promotions, billing errors, account issues, Postmates services, safety, and much, much more. You can search for topics in the search bar or select one of their common themes. Head to https://support.postmates.com/buyer to find it.
Postmates Social Media Accounts
As a prominent technology company based in San Francisco, Postmates knows better than anyone how important it is to have a strong presence on social media. Postmates makes excellent use of their social media channels to help them advertise their business and services. Aside from this, they also communicate with customers directly on their various social media accounts. Below we have compiled a list of their most prominent social media accounts:
Postmates is part of a wave of new delivery services that provide food at short notice to customers. They’re in a group of logistics companies such as Uber and Amazon Prime that aim to provide customers with easy access to delivered food and goods. The company first began operation in 2011, but has only recently become a mainstream delivery provider in the United States. At present, Postmates is located in the San Francisco, California. They use a network of drivers and high-end technology to ensure that delivery happens quickly and efficiently.
The company currently operated in 28 markets around the United States. At present, the company is privately owned.