PPL Customer Service Number

With a legacy tracing over a hundred years, Pacific Power and Lights, better known as PPL Electric or simply PPL, serves thousands of customers across California, Washington, and Oregon. Throughout the past century, they’ve absorbed multiple failing companies and turned them around to provide steady, reliable power and customer service that shows they care. With multiple customer service options for customers, the PPL Corporation makes it easy for each customer to get help from their electricity provider with their estimated bills, learn about a current outage, and know what to do in the case of a national grid emergency. This guide breaks down all the contact information you need to get in touch with PPL. 

PPL Customer Service Number

Do you need to report a downed power line, an outage, or some other potentially dangerous situation? Are you starting a new business and need to get the power from an electric supplier? Are you wondering what kind of service plans are available and if you can get a balanced bill throughout the year instead of worrying about high fluctuations in winter? Pick up the phone and talk to the PPL customer service staff to get answers to these kinds of questions and get the most out of your electrical utility services.

• PPL Customer Service Number for Residential Customers: 1-800-342-5775
• Business Customer Service: 1-866-870-3419
• Help with Online Accounts: 1-800-538-4228
• Report a Power Outage: 1-877-508-5088

PPL Mailing Address

Pacific Power and Light manages its service area and customer base from its home in Portland, Oregon. If you want to submit a complaint, suggestion, or feedback or need to send in documentation to the electricity supplier about your account, like a change of address or income information for payment assistance, use the following address:

PPL Corporation

825 NE Multnomah Street

Portland, OR 97232

PPL Email Address

Need answers to questions that aren’t covered on the PPL website? Send a message to the most relevant email address for your query, like a billing issue, public safety, or questions about PPL electricity rates.

• PPL General Contact Form: https://csapps.pacificpower.net/public/about/contact-us 
• Electricity Materials and Safety Presentations: publicsafety@pacificpower.net 
• Tree Pruning and Vegetation Management: VegetationMgmtPacCor@PacifiCorp.com 
• Community Donations: pacificorpfoundation@pacificorp.com 
• Careers: staffing@pacificorp.com 
• Media Relations: CCCom2@pacificorp.com 

PPL Mobile Apps

When you want to manage your electric bill account without picking up the phone, you should download the Pacific Power mobile app to your device. This app lets you schedule payments, view your utility bills, and explore your usage throughout the year. 

• iOS: https://itunes.aPPLe.com/us/app/pacific-power/id969606122 
• Android: https://play.google.com/store/apps/details?id=com.ifactorconsulting.mobile.android.pacificpower

PPL Social Media

Want to get tips on keeping your power bill down or signing up for payment assistance? Learn more about your PPL bill and the services the electricity provider offers by following them on social media. 

• Facebook: https://www.facebook.com/pacificpower
• Instagram: https://www.instagram.com/pacific_power/
• LinkedIn: https://www.linkedin.com/company/pacific-power-and-light-co
• YouTube: https://www.youtube.com/user/PacificPower1

About PPL

Founded in 1910, Pacific Power and Light combined several smaller electricity companies into one, originally serving customers in just a few areas of Oregon and Washington. Since then, the company has expanded to cover customers across those states and California, growing into a current customer base of more than 800,000 residential and business clients. PPL has also focused much of its attention on renewable resources like wind power to reduce its carbon footprint while still providing reliable energy to the masses.

PPL Headquarters Location Map