The QVC Group offers a variety of services for those who enjoy shopping. If you are using the company’s many products or visiting their many sites, you will likely need to contact their customer service departments for assistance at some point. Fortunately, The QVC Group has numerous methods to help you quickly get in contact with a customer service representative. A helpful representative can assist you if you have questions about your account, about shipping, or about making returns.
QVC Phone Numbers
Whatever your problem, QVC’s helpful customer service representatives are available by phone anytime, 24 hours a day/7 days a week. Call one of the numbers below to have your issue resolved or your questions answered:
Customer Service: 1-800-367-9444
Automated Ordering: 800-345-1212
En Espanol: 800-328-0890
TDD (Telecommunications Device for the Deaf): 800-544-3316
The QVC Group: 888-345-5788
Online orders: 1-800-933-2887
Phone orders: 1-800-284-3900
zulily – (877) 779-5615
Ballard Designs – (800) 536-7551
Frontgate – (888) 263.9850
Garnet Hill – 800.870.3513
Grandin Road – 1-866-668-5962
Improvements – 1-800-634-9484
QVC Email Address
If you prefer to contact QVC by email instead of by phone, visit https://www.qvc.com/webapp/wcs/stores/servlet/CustomerServiceEmailView?storeId=10251&langId=-1&catalogId=10151&krypto=JeuX%2BVEXYJB2VpJqM5V0LA%3D%3D&ddkey=http%3ACustomerServiceEmailView and choose one of the email categories by clicking the circle to the left. A form will pop up that you can fill in with the pertinent information. After you click the Submit button, your email will be sent.
Contact zulily at [email protected]
Contact Improvements at [email protected]
QVC Mailing Address
Do you need to contact QVC in a more formal manner? Consider writing a letter about any problems or questions you have. Postal mail may get more attention by someone higher up in the chain of command. You can send your correspondence to the QVC address below:
1200 Wilson Drive
West Chester, PA 19380
QVC Customer Support Website
If you prefer to receive help directly on the website, you can do so at http://www.qvc.com/CustomerService.content.html. Here you can browse the Frequently Asked Questions section, chat with a customer service representative, or access your account. This is a quick way to get your questions answered.
QVC Social Media Accounts
QVC has accounts on all the major social media sites, including Facebook, YouTube, and Twitter, among others. If you are in a hurry, you may get an immediate answer if you visit one of the sites to ask a question or report an issue. Large corporations often have representatives monitoring their social media accounts 24 hours a day. Simply visit any of the sites below to reach out to someone who can help:
To contact QVC via Facebook, visit https://www.facebook.com/QVC
To contact QVC via Twitter, visit https://twitter.com/QVC
To contact QVC via Instagram, visit https://www.instagram.com/QVC/
To contact QVC via LinkedIn, visit https://www.linkedin.com/company/qvc
To contact QVC via Pinterest, visit https://www.pinterest.com/qvc/
To contact QVC via YouTube, visit https://www.youtube.com/user/qvc?blend=1&ob=4
To contact QVC via Google+, visit https://plus.google.com/+QVCtv
To contact HSN via Facebook, visit https://www.facebook.com/HSN
To contact HSN via Twitter, visit https://twitter.com/hsn
To contact HSN via Instagram, visit https://www.instagram.com/hsn/
To contact HSN via Pinterest, visit https://www.pinterest.com/hsn/
To contact HSN via YouTube, visit https://www.youtube.com/hsn
To contact HSN via Google+, visit https://plus.google.com/+HSN
To contact HSN via Snapchat, visit https://www.snapchat.com/add/hsn.snaps
To contact zulily via Facebook, visit https://www.facebook.com/zulily
To contact zulily via Twitter, visit https://twitter.com/zulily
To contact zulily via Instagram, visit https://www.instagram.com/zulily/
To contact zulily via Pinterest, visit https://www.pinterest.com/zulily/
To contact Ballard Designs via Facebook, visit https://www.facebook.com/ballarddesigns
To contact Ballard Designs via Twitter, visit https://twitter.com/ballarddesigns
To contact Ballard Designs via Instagram, visit https://www.instagram.com/ballarddesigns/
To contact Ballard Designs via Pinterest, visit https://www.pinterest.com/ballarddesigns/
To contact Ballard Designs via YouTube, visit https://www.youtube.com/BallardDesigns
To contact Ballard Designs via Houzz, visit https://www.houzz.com/pro/ballarddesigns/ballard-designs
To contact Frontgate via Facebook, visit https://www.facebook.com/Frontgate/
To contact Frontgate via Twitter, visit https://twitter.com/Frontgate/
To contact Frontgate via Pinterest, visit https://www.pinterest.com/Frontgate/
To contact Frontgate via Google+, visit https://plus.google.com/+Frontgate1991/
To contact Frontgate via Houzz, visit https://www.houzz.com/Frontgate/
To contact Garnet Hill via Facebook, visit https://www.facebook.com/garnethill
To contact Garnet Hill via Twitter, visit https://twitter.com/garnethill
To contact Garnet Hill via Pinterest, visit https://www.pinterest.com/garnethill/
To contact Garnet Hill via Instagram, visit https://www.instagram.com/garnethillpics/
To contact Grandin Road via Facebook, visit https://www.facebook.com/GrandinRoad/
To contact Grandin Road via Twitter, visit https://twitter.com/GrandinRoad/
To contact Grandin Road via Instagram, visit https://www.instagram.com/GrandinRoad/
To contact Grandin Road via Pinterest, visit https://www.pinterest.com/GrandinRoad/
To contact Grandin Road via YouTube, visit https://www.youtube.com/user/GrandinRoad
To contact Improvements via Facebook, visit https://www.facebook.com/improvements
To contact Improvements via Twitter, visit https://twitter.com/improvements
To contact Improvements via Instagram, visit https://www.instagram.com/improvements/
To contact Improvements via Pinterest, visit https://www.pinterest.com/improvements/
To contact Improvements via YouTube, visit https://www.youtube.com/user/ImprovementsCatalog
To contact Improvements via Google+, visit https://plus.google.com/+improvements
The company has its headquarters in West Chester, Pennsylvania. In addition to the United States, QVC has team members in the United Kingdom, Germany, Japan, Italy, France, Poland, and China.
The company states, “Why do millions of people all around the globe shop QVC every day? Because we offer a highly engaging, highly differentiated shopping experience. We strive to surprise and delight our customers every day, with curated collections of products that are relevant to their lives. We connect with customers via authentic stories, interesting personalities and award-winning customer service. We invite customers to tell their stories and share their feedback. And we do it all live, across multiple networks and platforms. It’s how we deliver the joy of discovery through the power of relationships.”
The QVC Group consists of QVC, HSN, zulily, and Cornerstone:
The QVC Group – Offers a shopping experience that includes the best of retail, media, and social. Its group of like-minded businesses deliver a unique shopping experience beyond brick and mortar establishments.
QVC – Offers a collection of familiar brands and new products, from home and fashion to beauty, electronics, and jewelry.
HSN – Offers entertainment and lifestyle products with an assortment of top brand names. HSN is the original TV shopping company and sells electronics, health and beauty products, fashion and accessories, and jewelry.
zulily – Showcases unique and national brands and products for up to 70% off, offering a unique collection of clothing, home décor, toys, and gifts.
Cornerstone – Consists of the following brands: Ballard Designs, Frontgate, Garnet Hill, Grandin Road, and Improvements:
Ballard Designs – Provides a selection of European-inspired furniture, artistic antique reproductions, and architectural accents for the home.
Frontgate – Offers a variety of enhancements for Outfitting America’s Finest Homes through its Frontgate catalog. Its specialty collections include: Holiday Décor, The Sourcebook of Fine Outdoor Furniture, and Splash
Garnet Hill – Provides distinctive bedding, home furnishings, sleepwear, shoes, women’s apparel, and children’s clothing, offering both an online shopping experience as well as catalog shopping.
Grandin Road – Offers a broad assortment of products ranging from accessories to entire rooms. The company is a resource for living life in affordable style.
Improvements – Offers products for home repair, interior and exterior maintenance, home décor, kitchen and bath, organization and space-saving, cleaning, gardening, car and garage, and safety and security.