RCN Customer Service Number

As the most critical utility in today’s mad world, telecommunications providers have to have a robust customer service number to serve you.  RCN has been serving the NE area, including Washington D.C., New York, Boston, eastern Pennsylvania, and Chicago areas since 1993.  Since they were first established in Princeton, NJ they’ve sought to expand their reach and improve their customer service offerings with every passing year.

RCN Customer Service Number

With a level of dedication not often seen in utility providers, RCN has a customer service line that is available around the clock.  No matter what time of day or night, or what day of the year it is,  RCN will have a host of knowledgeable, friendly customer service staff available to help solve your most difficult telecommunications concern.  Whether you’re experiencing difficulty with your high-speed internet, are having trouble tuning in your favorite show, or need to make sure your phone is working for your most important conversations, they’re there for you at any time of day.

Customer Service Number:  1-800-746-4726

RCN Customer Support Website

RCN has a robust customer support website available that has been designed to provide quick access to the most common struggles faced by its users.  Throughout you’ll find tips, tricks, and guides that address everything from internet connectivity to how to set up to record your favorite shows.   Everything you need to know to solve your toughest digital problems is found at https://www.rcn.com/hub/help/.

RCN Live Chat

Let’s face it; not everyone has the time or patience for a phone conversation; it’s one of those things some of us just cannot stand.  Thankfully RCN knows that in a digital world some of us have gone all in, abandoning voice communication for anything but our closest friends.  That’s why RCN provides a convenient online chat portal with knowledgeable staff who can aid you whenever you need, without the intrusive medium of voice chat.  After all, who has time to hold a single conversation at a time anymore?

Hours of Operation: M-F 8am-10pm EST, Sa-Su 10am-8pm EST, Holidays 10am-6pm EST

RCN Social Media

It should come as no surprise that RCN’s digital customers have taken to their favorite sound-bite social media mediums to get access to real-time customer assistance and the latest tips and tricks.  Whether it’s industry news shared through their latest YouTube offering or a quick answer in 150 characters or less on Twitter, RCN has broken the barrier between media and support with their complete platform support offerings.

Twitter: https://twitter.com/rcnconnects

Facebook: https://www.facebook.com/RCN

Instagram: https://www.instagram.com/rcnconnects/

Google+:  https://plus.google.com/101138942055455568681

YouTube: https://www.youtube.com/user/RCNconnects

About RCN

The Residential Communications Network first came into existence in 1993 and quickly moved to consolidate some small companies that would eventually become known as merely RCN.  Before long RCN began working as a cable TV outbuilder, essentially creating cable networks in areas that already had them to challenge the status quo.  They eventually converted over into an all-digital system following their bankruptcy filing in December of 2004.  Following that they were acquired by ABRY Partners for the sum of $1.2 billion. This acquisition led to a series of purchases, sales, and mergers that would finally culminate in 2017 when three companies came together to create the 6th largest cable company.  Throughout it all RCN has always held its customers as their most important asset, providing them alternatives to significant cable companies by providing them with much-needed competition.

Customer Service Number:  1-800-746-4726

Physical Location:  RCN Telecom Services, LLC PO Box 11816 Newark, NJ 07101-8116

Hours of Operation: 24/7

Company URL: https://www.rcn.com/

Contact Points: Phone, Email, Live Chat, Social Media

Services Supported: Digital Telephone, Digital TV, High-Speed Internet.

RCN Headquarters Location Map