Are you trying to make an international call and need to contact the Rebtel customer service number? Have you heard about Rebtel’s cheap international call rates, and want to find out what countries Rebtel supports? Do you need help setting up an account? All these questions and more can be answered on the Rebtel customer care website.
Be prepared not to have one on one interaction with a customer support specialist. There is no phone number or live chat service available for Rebtel’s customers. I’m assuming that since the customers may speak a wide variety of languages that offering one on one support may not be feasible. There are ways to get your problems solved though.
Rebtel Customer Service Number
Ironically, Rebtel’s customer care phone number does not seem to exist. There are articles on the website walking customers through potential issues they face, but there does not seem to be a phone number to call if you have a difficult time with their product.
Rebtel Email/Contact Form
Rebtel’s email address is [email protected]
Probably the best way to receive customer care service is by sending a contact form detailing your specific issue. Customers who have problems need to first log into their account, and then read an article about the customer support questions they may have. If you still have an issue, you can send a contact form with your specific question.
Rebtel Mailing Address
Rebtel provides service all over the globe. Its headquarters are located in Luxembourg. Send all correspondence to the address below.
9A, Bd. Prince Henri; L-1724
Rebtel does not offer a live chat to their customers, probably because customers need to communicate in so many different languages. Customer care questions can be answered after logging into your Rebtel account and sending a contact sheet via their website.
Rebtel Support Website
Rebtel does have a link where they try to answer their customer’s frequently asked questions. Do you want to know what countries are excluded from Rebtel’s service? Do you need help adding a Rebtel payment method? Do you want to know how to sell Rebtel’s product to make some extra money? Click the link below to access answers for those and other frequently asked questions about Rebtel’s service. Questions should be answered within 24 hours.
Rebtel Social Media Accounts
Rebtel does have active social media accounts. The social media accounts seem to be a collection of articles that may be of value to their young adult market. There does not seem to be any information about their actual service.
Rebtel’s Facebook: https://www.facebook.com/Rebtel/
Rebtel’s LinkedIn: https://www.linkedin.com/company/rebtel
Rebtel’s Google+: https://plus.google.com/+rebtel
Rebtel is a relatively new Swedish company that enables customers to call and message internationally. The service is cheaper and better quality than the old alternatives. Rebtel customers may use either their smartphone Rebtel app or a landline phone. Customers do not need to install any specific software to use their product.
Rebtel allows customers to “call the world.” Need to call Cuba? With Rebtel it costs $1 for 10 minutes. Rebtel offers unlimited calls to India for $10 a month and a 30-minute call to Nigeria for $1. The service works through local phone lines, so if your internet connection is iffy, don’t worry.
Microsoft purchased Rebtel in 2009 for a reported $127.5 million. The company has 85 employees and 25 million users across the world.