The Securus Tech customer service number is a resource used by the thousands of Americans who have loved ones in the prison system. Through this number, they’re able to add an allowance to their loved one’s phone services permitting them to call home during their visitation hours without incurring substantial fees to the recipient. Every day thousands of inmates call home to speak to their loved ones and reassure them that they are safe and doing well, a connection that helps reduce recidivism and gives hope to those with long sentences.
Securus Tech Customer Service Number
When you’re contacting a loved one who’s held in a correctional institution you don’t want to have your conversation cut short. Securus Technologies provides you with the opportunity to preload their accounts so they can call home without interruption. Throughout the years they’ve also advanced their options to provide inmates and their loved ones with more access to visitation through virtual channels. Emessaging and Video Services have been added to add that personal touch for a family member who’s unable to travel to see their incarcerated loved one. These are just some of the ways that Securus Technologies provides options to families that live in states other than the one their loved ones are housed in.
Customer Service Number: 1-800-844-6591
Securus Tech Mailing Address
Payments to Securus Technologies can be made through the following mailing address, adding another level of convenience for those who may have difficulty making payments through other means. Every day thousands of checks and money orders arrive at Securus Tech from those who wish to speak to their loved ones, and Securus Tech processes them as quickly as possible through this venue.
PO Box 650757
Dallas, TX 75265-0757
Securus Tech Customer Support Website
The Securus Tech customer support site provides all the information and account information that you need to manage your telephone budget. Here you can learn about making Money Transfers, confirm that they service the facility your loved one is housed at, learn about FCC regulations, and learn about Video and phone services. Additionally, you can get assistance through their customer care channel and even speak to a representative through their Live Chat channel, one more way that Securus Tech strives to show they care.
Securus Tech Social Media
Securus Tech stands alone as one of the few companies that have no social media presence at all. Likely a result of the delicate nature of the services they provide they would have to seem to have determined it inappropriate to have any social media presence.
About Securus Tech
Initially founded in 1996, Securus Technologies arose to provide an answer to a pressing need, the merger of T-Netix and Evercom into a company that could handle the urgent need that was establishing ease of communication between inmates and their loved ones. Its overall purpose is to manage the necessary elements of these inmates’ communication; including hard-line approaches such as suppressing cell access within prisons through their “Cell Defender” technology. Securus Tech has been performing this duty faithfully for the duration of its existence, while also doing everything it can to provide alternative methods for inmates to contact their loved ones.
As technology advanced, their services grew from communication facilitation and suppression to the addition of video calling for inmates, eMessaging, and other services all aimed at ensuring that the inmates have the highest level of access to their loved ones possible within the restraints of the correctional system.
Customer Service Number: 1-800-844-6591
Physical Location: PO Box 650757. Dallas, TX 75265-0757
Hours of Operation: 24/7 365
Company URL: https://www.securustech.com/
Contact Points: Live Chat, Phone
Services Supported: Video Calling, Money Transfers, Phone Services, EMessaging