Shopify customers receive a wealth of benefits when signing up for Shopify’s e-commerce services. But members can encounter problems that make it necessary to contact the Shopify department for resolution. Members may have problems with or want to cancel their account, have problems setting up their store, or simply need help solving a variety of other issues. Shopify has provided many ways to reach a Customer Service agent to help you with any problems you might have. Options for contacting them are often quick, and their agents are ready to assist you.
Shopify Phone Numbers
Customer service representatives are standing by waiting to assist you in a fast and efficient manner. Simply call 1-888-746-7439 and let them know your problem or ask a question.
Shopify Email Address
Shopify does not offer an email address for customer service, but you can contact them via phone, by mail, via their website contact form, or via one of their social media accounts.
Shopify Mailing Address
Perhaps you want to contact Shopify by mail regarding any problems or questions you have. You can write to Shopify’s physical address to reach someone like the CEO. Often postal mail indicates that the customer is serious and needs a swift and effective resolution.
150 Elgin Street, 8th Floor
Ottawa, ON, Canada K2P 1L4
The company also has offices in Toronto, Montreal, Waterloo, and San Francisco.
Shopify Customer Support Website
You can get your questions answered via Shopify’s Help Center at https://help.shopify.com/questions. Type a word, phrase, or question into the search box and click the green “Get Help” button on the right. Available solutions and an option to chat with a customer service representative will generate in the boxes below. Using the support website is one of the quickest ways to make contact with a company.
Shopify Social Media Accounts
Shopify has a presence on all the major social media sites, including Facebook, Twitter, and YouTube, among others, and you may get an immediate answer if you visit one of these sites to ask a question or report an issue. Large corporations often have someone monitoring their social media accounts at all times. Simply visit any of the sites below to begin:
To contact Shopify via Facebook, visit https://www.facebook.com/shopify
To contact Shopify via Twitter, visit https://twitter.com/shopify
To contact Shopify via LinkedIn, visit https://www.linkedin.com/company/shopify/
To contact Shopify via Instagram, visit https://www.instagram.com/shopify/
To contact Shopify via YouTube, visit https://www.youtube.com/user/shopify
To contact Shopify via Pinterest, visit https://www.pinterest.com/shopify/
To contact Shopify via Google+, visit https://plus.google.com/+shopify
To contact Shopify via Snapchat, visit https://www.snapchat.com/add/shopify
Shopify is an e-commerce company with headquarters in Ottawa, Ontario. The company offers a platform for retail point-of-sale systems and online storefronts. Tobias Lütke, Daniel Weinand, and Scott Lake founded Shopify in 2004. Lütke built the platform because he was unsatisfied with existing e-commerce programs.
In 2010, the Ottawa Business Journal named Shopify Ottawa’s Fastest Growing Company. In 2013, Shopify launched Shopify Payments, which allows the acceptance of credit cards without a third party. In addition, the company launched a point-of-sale system to work with the iPad.
Shopify has been repeatedly recognized in various media. Deloitte listed the company number 7 in their Fast 500 of North America and number 3 in their Fast50 in Canada. Fast Company named Shopify in its list of Most Innovative Companies of 2012. As CEO, Tobias Lütke was named CEO of the Year by The Globe and Mail.
The Shopify platform hosts more than 120,000 online retailers. In 2015, Amazon closed its service for merchants and adopted the Shopify platform instead. Shopify also allows merchants to sell on Amazon within their Shopify stores.