ShopRunner Customer Service Number

When you’re looking for a great company that works hard to get you the best deals on your favorite products, you will want great support like that at the ShopRunner customer service number. This company was established to help bring together a coalition of companies and their partners that would ensure that shoppers got access to the best products and great deals on the items themselves, shipping, and returns all in one bundle. ShopRunner does all this and more, making it your perfect shopping companion. 

ShopRunner Customer Service Number

ShopRunner does not currently offer customer service over the phone. Instead, it encourages customers to use live chat or email for communication.

ShopRunner Customer Service Number: N/A

ShopRunner Mailing Address

The headquarters of ShopRunner can be found in Conshohocken Pennsylvania.

ShopRunner Mailing Address:

225 Washington Street,
3rd Floor
Conshohocken, PA 19428 

ShopRunner Email Address

The hallmark of a great company is a variety of support options that suit all their customers, among these options is an email address that will connect you with their customer service team and get you answers in just one or two days.

ShopRunner Email Address: MemberServices@ShopRunner.com

ShopRunner Customer Support Website

Are you looking for help with your account without incurring an additional charge? Want to know if you’re using the ShopRunner app to your best advantage that can get you details on exclusions and eligible items for your desired purchase? Are you looking for a particular item, wanting to know if you can use credit for a purchase, or want to learn to take advantage of free returns? This site will provide you access to this and more. You can find guides to get your order details, discover credit card options, find out how to get a gift card, or just review the terms and conditions of ShopRunner. Wondering what companies are partners with ShopRunner so you can make sure you’re shopping where your money will do the most good? Check out their support site, and you’ll find answers to these and other concerns.

Customer Support Site: https://www.ShopRunner.com/contact/

ShopRunner Blog

While ShopRunner doesn’t maintain a traditional blog, they do keep an archive of their most important news articles. Through these channels, you’ll find announcements of changes in brand popularity, how Yahoo Mail members save money with ShopRunner, and new startups joining the ShopRunner family of partners. Don’t fall out of the loop; stay connected with the ShopRunner newsroom.

ShopRunner Blog: https://www.ShopRunner.com/news/

ShopRunner App

iOS: https://itunes.apple.com/us/app/ShopRunner/id573010638

ShopRunner Live Chat

ShopRunner provides an incredible set of support options, not the least of which is their live chat service available around the clock to answer your most complicated shopping questions. Whether you’re having trouble getting the deal you’re supposed to get as a ShopRunner member or want to get help with a return, the live chat agents are there for you.

ShopRunner Social Media

The ShopRunner social media channels help connect you with companies offering incredible deals on various products. Every day, new notifications on special deals and offers are only available to those participating in the ShopRunner system. Whether you want to know what companies are actively part of the ShopRunner program or are just excited to hear about their subsequent development, the social media accounts listed below will keep you in the loop.

• ShopRunner Facebook: https://www.facebook.com/ShopRunner?v=wall
• ShopRunner Instagram: https://instagram.com/shoprunner
• ShopRunner LinkedIn: https://www.linkedin.com/company/shoprunner
• ShopRunner X/ Twitter: https://twitter.com/ShopRunner

ShopRunner Frequently Asked Questions

What does ShopRunner do for me?

ShopRunner elevates the online shopping journey by consolidating offerings from thousands of brands and the day’s premier deals all in one locale. By registering for a complimentary ShopRunner membership, individuals unlock a suite of exclusive perks, including rapid, cost-free shipping, the ability to track packages, hassle-free returns, unique discounts, and more, all available at ShopRunner-participating outlets.

How does it work?

Engaging with ShopRunner begins on ShopRunner.com, where shoppers can navigate directly to the products or promotions of interest as they would on the original retailer’s site, with no requirement for a ShopRunner login or membership to browse.

Yet, the full spectrum of benefits becomes accessible through a free ShopRunner membership. This includes unparalleled advantages such as expedited, free shipping and returns across a wide array of ShopRunner-affiliated stores, exclusive promotional offers, and straightforward package tracking. Membership ensures that once logged in, shoppers can seamlessly integrate their ShopRunner benefits at checkout with eligible online retailers. Detailed explanations of the functionality of ShopRunner are available on their “How It Works” page.

Is it free?

Access to ShopRunner’s extensive catalog of millions of products from a vast selection of brands does not necessitate a membership, nor does taking advantage of top store deals. However, to indulge in exclusive member benefits like quick, complimentary shipping, simplified package tracking, free returns, and special discounts, obtaining a ShopRunner membership is essential. Membership is offered at no cost, with sign-up available directly through ShopRunner’s website or via partnerships with American Express, Mastercard, or PayPal and to FedEx Delivery Manager users.

Where can I use my member benefits? 

An exhaustive directory of stores participating in the ShopRunner program can be found on their website, with the roster continually expanding to include new retailers.

Where do I reset my password?

To reset a ShopRunner password, account holders should log in, navigate to “My Account,” proceed to “My Info,” select the pencil icon, input their current and new passwords, and then save the changes. If the password has been forgotten, it can be reset via the provided link or through contacting member services.

How can I unsubscribe from the marketing emails?

Members wishing to opt out of ShopRunner marketing communications can modify their email preferences in the “Email Preference” section found at the bottom of the “My Info” page under “My Account.”

How do I cancel my membership?

To alter membership status, members should access “My Info” through “My Account,” scroll to the page’s end, and select “Cancel Membership.” For those choosing to remove their ShopRunner account permanently, a specific link is provided for this purpose, with a disclaimer that this action will erase all associated ShopRunner account information.

About ShopRunner

ShopRunner is a business started explicitly to bring incredible benefits to online shoppers by providing access to free 2-day shipping, deals only available to ShopRunner members, and even free return shopping. Incredible brands that include products like digital cameras and high-end clothing are all part of the ShopRunner network, and the company has the backing of notable names like Alibaba Group, American Express, and Kynetic with offices in Philadelphia, San Mateo, and Philadelphia.

ShopRunner Headquarters Location Map