If you live in Southern California and need assistance with your natural gas services, then it’s important to know about the SoCalGas customer service number. Homeowners, businesses, and corporate offices that use SoCalGas can get help from a customer service representative over the phone 24/7. Customers service is a top priority for them because of their extensive clientele. If you are having an emergency with a gas leak, problems with your accounts, or need information on safety, there are customer service agents that are happy to assist you. This article will highlight the various customer service resources that SoCalGas offers.
If you would like to contact the customer service team at the Customer Contact Center, you can reach a representative 24/7 at 1-877-238-0092. This customer service covers residential customers on general inquiries and account support.
For residential customers calling Internationally: 001-909-307-7070
For Business My Account Support as well as Commercial, Industrial, and Agricultural Customers: 1-800-427-2000
Hearing Impaired, TDD/TTY: 1-800-252-0259
Food Service Equipment Center: 1-562-803-7323
For up-to-the-minute information from SoCalGas, reporters can call the media line 24/7 at 1-213-244-2442.
For Advertisements: 424-238-4047
For Gas Emergencies or Safety Issues: 1-800-427-2200
Multilingual Customer Service:
Español: 1-800-342-4545 (disponible las 24 horas del día, los 7 días de la semana)
Tiếng Việt: 1-800-427-0478
For other languages: 1-888-427-1345
SoCalGas Email/Contact Form
There is not a direct email that you can contact at SoCalGas, but you can log in to your account if you would like to send a direct message to the customer service team.
SoCalGas Mailing Address
If you would like to write to SoCalGas, there are several addresses that you can send mail to, depending on the reason for your letter.
P.O. Box 3150
San Dimas, CA 91773
Mail Your Residential Bill Payment:
Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756
Mail Your Business Bill Payment:
Southern California Gas Company
1801 S. Atlantic Blvd.
Monterey Park, CA 91754
Advertising and Marketing:
Agency of Record
2001 Wilshire Blvd, Suite 600
Santa Monica, CA 90403
SoCalGas Live Chat
There is not a live chat option on the SoCalGas website, but you can log in to your account to send a direct message to a customer service representative.
SoCalGas Customer Support Website
The best customer service resources can be found on the contact page on the SoCalGas website. You can get a variety of customer service phone numbers and addresses for residential customers, multilingual customers, advertisers, and emergency callers. Check out the customer service page here: https://www.socalgas.com/about-us/contact-us.
To find a location where you can pay your bill in person, you can you the locater here:https://www.socalgas.com/pay-bill/ways-to-pay/payment-locations.
The Help Center page on the SoCalGas website offers frequently asked question as well as support categories such as billing and payment, careers, account, Business My Account, rebates, services, and safety. You can find the Help Center here: https://www.socalgas.com/help-center.
To get the latest news releases issued by SoCalGas you can find it on the newsroom page here: https://www.socalgas.com/newsroom.
SoCalGas Social Media Accounts
SoCalGas provides customer service to Southern California, and they use social media as a platform to stay in touch with their customers in the area. SoCalGas utilizes their social media accounts to notify customers on outages, updates in the area, and general knowledge of gas, electricity, and green power. They upload photos and videos and give tips to customers on home energy efficiency as well as safety. It’s also a great way to advertise to non-customers on their services. SoCalGas also has a YouTube channel with information on trends, energy efficient choices for the home, and resources on local events that the company works within the community. The LinkedIn page educates the public on the company as well as job information. Check out SoCalGas on their social media pages below:
SoCalGas Facebook: https://www.facebook.com/SoCalGas/
SoCalGas Instagram: https://www.instagram.com/socalgas/
SoCalGas YouTube: https://www.youtube.com/socalgas
SoCalGas Twitter: https://twitter.com/socalgas
SoCalGas (Southern California Gas Company) is the primary provider of natural gas to over 20 million customers, spanning 20,000 square miles of Southern California. Gas service is provided for the following Southern California counties: Imperial, Kern, Kings, Los Angeles, Orange, Riverside, San Bernardino, San Luis Obispo, Santa Barbara, Tulare, and Ventura.
Southern California Gas company is headquartered in the Gas Company Tower in Downtown Los Angeles, California. It is a subsidiary of Sempra Energy and has provided utilities since 1867.