Southwest Gas Customer Service Number

If you use Southwest Gas and need assistance with your account or services, knowing about the company’s various customer service methods is helpful. Southwest Gas is responsive to any questions and problems regarding your account, whether you want to learn about assistance programs for Southwest Gas customers, contractor referrals, appliance safety, energy savings, and more. The customer service team is available over the phone, via email, or through the mail if you need to speak to a representative, make a payment, or report a natural gas leak. Continue reading this guide to learn about their contact information for various customer needs in the United States.

Southwest Gas Customer Service Number

Southwest Gas has phone lines available to help you with your gas service account, whether you’re a residential or business customer. Representatives provide customer assistance from 7 am to 6 pm PST on Monday through Friday, excluding major holidays. 

• Southwest Gas general customer assistance, call 1-877-860-6020 during usual business hours.
• If you are experiencing a natural gas leak, call 911 and Southwest Gas immediately at 1-877-860-6020. For emergencies, the line is open 24/7. 
• If you’re hearing impaired, use 711.
• For referrals to appliance dealers or licensed contractors in your area, call 1-800-654-2765 during the company’s usual business hours. 
• If you would like to find specific phone numbers for service in your state, you can search for them by visiting https://www.swgas.com/en/contact-us.

Southwest Gas Email/Contact Form

If you would like to send an email to Southwest Gas, you can use the contact email form on their website. Use this form when you have a question about your gas service, charitable giving, industrial services, residential rebates, community involvement, commercial rebates, or other matters that don’t require an immediate response.

Southwest Gas Email/Contact Form: https://www.swgas.com/en/email-us

Southwest Gas Mailing Address

There are two important mailing addresses to know about if you want to write to Southwest Gas. One mailing address is for customers making payments on their account, which can be used by all residential or business Southwest Gas customers. The other address is for general inquiries, like suggestions for pipeline locations or commercial services or feedback on your current SW Gas service.

General Inquiries:

Southwest Gas Corporation 

PO Box 98512 

Las Vegas, NV 89193-8512

Payments:

Southwest Gas

PO Box 24531

Oakland, CA 94623-1531

Southwest Gas Customer Support Website

The contact page on the Southwest Gas website offers an email contact form, hours of customer service, customer service phone numbers, and the mailing address. 

Southwest Gas Contact Page: https://www.swgas.com/en/contact-us.

SW Gas also offers a frequently asked questions page where the company addresses many common questions and concerns, like tips for leak recognition, updating your personal information on your account, understanding commercial rebates, planning pipeline locations, and understanding current construction projects. Visit https://www.swgas.com/en/faqs to browse these questions, find answers and safety resources, and explore residential services.

Southwest Gas Social Media Accounts

Southwest Gas provides service to millions of customers in the United States, so they use social media to stay in touch with their customers. Southwest Gas utilizes its social media accounts to update customers with its outage map, share news about assistance programs, and share safety resources on gas, electricity, and green power. Follow them on social media to stay updated with their special programs and services for business and residential customers.

• Southwest Gas Facebook: https://www.facebook.com/southwestgas
• Southwest Gas X/Twitter: https://twitter.com/swgas
• Southwest Gas Instagram: https://www.instagram.com/southwestgas/ 
• Southwest Gas LinkedIn: https://www.linkedin.com/company/southwest-gas-corporation

About Southwest Gas

Southwest Gas provides natural gas to more than two million customers in Arizona, California, and Nevada. The company started in Barstow, California, in 1931 and became a publicly owned company in 1956. Southwest Gas is the largest distributor of natural gas in Arizona and Nevada. The company received a 2010 ENERGY STAR Leadership in Housing Award from the US Environmental Protection Agency. Southwest Gas runs a campaign called Smarter Greener Better that provides consumers with information enabling them to take advantage of money-saving programs and customer solutions related to energy efficiency.

Southwest Gas Headquarters Location Map