Category : | Online Retail |
Phone | 800-704-5480 |
Address | 1356 Williams Street, Chippewa Falls, WI 54729 |
Website | https://www.stoneberry.com/ |
Are you looking for the Stoneberry customer service number? Stoneberry is an online store based in Wisconsin that allows you to live better now. Do you want to return that green chair you ordered that doesn’t match your living room as well as you expected? Do you need help figuring out what size of swimsuit to order? Do you need to exchange that building set for one that your nephew doesn’t already have? Read on to discover the best methods for reaching Stoneberry customer service.
Stoneberry Customer Service Number
Call Stoneberry at 800-704-5480. This number is answered from 6 a.m. to midnight CST, seven days a week. Call them to make a payment, check your order status, or begin a return.
Stoneberry Email/Contact Form
Submit a question or request to Stoneberry by filling out a contact form. Include all your contact information, account number, and order number. Choose from one of the following topics: returns and exchanges, sizing information, security and privacy, pricing and promotions, payment information, order status, shipping and tracking, credit plan information, and website technical questions. There is also a spot to include an attachment with your message if you need to add a photo of a damaged item.
Stoneberry Mailing Address
Mail your credit card payment to the following address.
Stoneberry
1356 Williams Street
Chippewa Falls, WI 54729
Stoneberry Live Chat
Stoneberry does not offer a live chat on their website.
Stoneberry Support Website
To check an order status, use this link: https://www.stoneberry.com/account/orderstatus.jsp. Either log into your account or use your order number to check on a single order’s whereabouts.
Here is the link for FAQs: https://www.stoneberry.com/customer-service. Choose from one of the following customer service categories: Stoneberry credit, excluded brands, Stoneberry credit terms and conditions, order status, your account, make a credit payment online, return policy, and shipping methods and charges.
Do you have questions regarding shipping charges? They are answered here: https://www.stoneberry.com/customer-service/faqs/detail/shipping-info/_/A-1581.
The return policy is listed here: https://www.stoneberry.com/customer-service/faqs/detail/return-policy/_/A-1582.
The privacy policy is here: https://www.stoneberry.com/customer-service/faqs/detail/privacy-policy/_/A-1586. Not that anyone has ever read a company’s privacy policy.
Another helpful link on Stoneberry’s website it the sizing information for their clothing: https://www.stoneberry.com/customer-service/faqs/_/N-0Z1asivdq.
Stoneberry Social Media Accounts
Find out what great deals are available through Stoneberry by following the company on social media. There are only two links to social media accounts from the Stoneberry website.
Stoneberry Facebook: https://www.facebook.com/StoneberryCredit
Shop or send a message through the Stoneberry Facebook page.
Get home ideas, shop, and send a message to customer care all from the NFM Facebook page.
Stoneberry Twitter: https://twitter.com/StoneberryShop
The same content that is on their Facebook page is also on their Twitter feed. I don’t know why they don’t link their Twitter account to their webpage though. You are not able to message the company through Twitter.
Stoneberry LinkedIn: There does not seem to be any presence of Stoneberry through LinkedIn.
Stoneberry Google+: https://plus.google.com/104733881288515138946
See new Stoneberry products first by following them on Google+.
Stoneberry YouTube Channel: https://www.youtube.com/user/StoneberryCredit
Stoneberry uploads videos advertising their products on their YouTube page.
Stoneberry Pinterest: https://www.pinterest.com/stoneberry/
See pins featuring their products through the Stoneberry Pinterest board.
About Stoneberry
Stoneberry is an online store that offers a variety of products in the following categories: bed and bath, kitchen, furniture, home, electronics, jewelry, clothing, shoes, and bags, health and beauty, toys, sports and fitness, patio, lawn and garden, and as seen on TV. Stoneberry offers financing for their customers. In fact, their slogan is “Live Better Now,” which means they promote the financing option quite heavily. Many of the items on their website have the price listed as well as the monthly price option.
Stoneberry’s website says they offer credit with no annual membership fee, no overlimit fee, and no fees to pay your bill online.
According to their website, Stoneberry is the offspring of an over 100-year-old company based in Chippewa Falls, Wisconsin. The website also brags that all of their customer service reps are in Wisconsin as well, not halfway around the world.