Do you ever feel like contacting customer service is not very straightforward? Well that’s not the case with Straight Talk! Their customer service lines can help you check your balance and pay your bill, upgrade your phone, update your data and troubleshoot any other problems you may be having. They are dedicated to providing quick and helpful service that reduces wait time by providing a multitude of customer service avenues, like text support and online chatting.
Straight Talk Phone Numbers
Straight Talk wireless provides specific numbers depending on the products that you use in order to ensure the best experience. The following phone numbers will provide you speedy service to resolve your questions or issues. Live customer support agents are available from 8am to 11:45pm (EST) 7 days a week.
Cell Phone Customers: 1-877-430-2355
Sim Card Customers: 1-855-222-2355
Home Phone Customers: 1-800-299-7784
Mobile Hotspot Customers: 1-877-430-2355
For General Inquiries: Text HELP to 611611
Straight Talk Email Address
One of the easiest forms of communication these days is by email. Straight Talk provides direct contact to their consumer relations department through their email, [email protected]. Any inquiries or complaints can be sent to that address and will be given prompt response to ensure customer satisfaction.
Straight Talk Mailing Address
If you would like to resolve your problem through the mail or send any other customer service inquiry, contact the customer service department at the following address. However, this is not going to be your quickest option for getting support or service.
Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
Straight Talk Customer Support Website
Straight Talk has a detailed support page that provides information on most inquiries you may have. The page- https://www.straighttalk.com/wps/portal/home/help has frequently asked questions as well as links to common problems or concerns you may be wanting information about. The “HELP” tab at the top of the website will provide links to most of their support services. While you’re there, you can even use their live chat feature to message an online customer support agent, which is probably your best avenue for quick, no-wait service. Their home page- https://www.straighttalk.com/wps/portal/home also provides links to their contact information and can inform you on the types of services and support that are available to you.
Straight Talk Social Media
Straight Talk knows that its customers want the best service with the shortest wait, so they have provided extra avenues of service through social media sites. They provide a wide variety of social media connections for all users.
Their Facebook page can be found here- https://www.facebook.com/StraightTalkWireless/
Their Twitter can be seen here- https://twitter.com/MyStraightTalk?lang=en
Their Instagram can be seen here- https://www.instagram.com/mystraighttalk/?hl=en
Their YouTube account can be accessed here- https://www.youtube.com/user/straighttalkvideos
Their Google+ page can be seen here https://plus.google.com/101721153670897690973
About Straight Talk
Straight Talk is a company that is dedicated to providing the best coverage at the most affordable price. At the core of their model is the freedom that comes with no-contract phone service. Customers have the ability to end or renew their phone service at the end of each month.
Since they focus on providing flexibility for customers, they know how important it is to be available for support and timely service. They are innovating their services by providing text and online chat support as well as social media access so that customers are spread out over different contact methods. Although they do not have stores, phones, plans, and support are available in over 3000 Walmart locations across the country.